I am an IT Professional Leader with 24 years of IT experience. I have strong Leadership and Team development skills. I have led delivery Teams on diverse customer accounts all with varying service offerings. These offerings include Server Support, Network Operations, Hardware and Software service, Asset Management, and Vendor Management. Delivery of project resources across varying levels of Project requirements utilizing third-party resources. Ownership and delivery of IMAC, Break/Fix, and Project work across the USA and Canada as well as AP approvals. My greatest sense of accomplishment has always been to see people who I have had the opportunity to manage, grow flourish, and become valued members of the Team and the Company. I am a great collaborator and look forward to being an asset to my next successful role! Specialties: Leadership, Program Management, Vendor Management, Technician Management, Six Sigma Black Belt, ITIL, Reliability and Customer focused delivery, Escalation Management, AP review and approval.