Susan Bilodeau Email & Phone Number

Alexandria, Virginia

Major - Voice

Alexandria, Virginia

* Was Certified to work at the returns desk, handling complicated returns policies and procedures* Served as a cashier handling extremely long lines , handling very large sums of money.* Cashiered in multiple departments, including flooring, lumber, gardening, kitchen and bath design, plumbing/electrical, building materials and millwork. requiring extensive cross-department research, customer contact skills and calm attitude under pressure* For one year I was the Department… Show more * Was Certified to work at the returns desk, handling complicated returns policies and procedures* Served as a cashier handling extremely long lines , handling very large sums of money.* Cashiered in multiple departments, including flooring, lumber, gardening, kitchen and bath design, plumbing/electrical, building materials and millwork. requiring extensive cross-department research, customer contact skills and calm attitude under pressure* For one year I was the Department Supervisor of the Plumbing Department. I helped to drive sales, manage inventory, and excelled at working in a fast-paced customers first driven atmosphere. * I received a platinum plus four award from the Home Depot for outstanding high achievement in their customers first program. Show less

Alexandria, Virginia

* Served at a series of extremely high-volume Starbucks locations, operating in a number of fast-paced, team-oriented positions* Managed multiple functions during peak customer hours, serving as many as 50-60 customers per hour.* Duties included pre-opening preparation, beverage creation, cashiering, store maintenance and cleanup and fielding customer concerns. * Contributed as part of the team environment in three stores that achieved the corporate award for “Legendary… Show more * Served at a series of extremely high-volume Starbucks locations, operating in a number of fast-paced, team-oriented positions* Managed multiple functions during peak customer hours, serving as many as 50-60 customers per hour.* Duties included pre-opening preparation, beverage creation, cashiering, store maintenance and cleanup and fielding customer concerns. * Contributed as part of the team environment in three stores that achieved the corporate award for “Legendary Service”* Specifically recognized by District Manager for exemplary espresso bar skills. Show less

Bachelor'S Degree, Voice

Associate'S Degree, Music

* NOVA Sum Cum Laude GPA 3.7 * Competed in and placed first in a campus-wide competition called Nova Idol * Served on the executive Board.