Susan Boyd Email & Phone Number

Bellevue, Washington, United States

• Accessibility: Represent American Council of the Blind, working to ensure that technology providers comply with accessibility requirements under the ADA and CVAA.• Business Law: Advise on privacy and product development issues. Negotiate commercial agreements.

Redmond, Washington, United States

Led an interdisciplinary team responsible for Microsoft’s global policy advocacy and legal support for Azure for Operators and related fifth generation “5G” networking topics. Evaluated, negotiated, and integrated acquisitions. Provided strategic advice to product teams and orchestrated Microsoft's external advocacy on issues including critical infrastructure regulations, intellectual property, international trade, lawful intercept, privacy, Radio Access Network (RAN) policies, security, and telecommunications. • Integrated legal teams from 2 acquisitions, Affirmed Networks and Metaswitch Networks, within 12 months. Maintained high morale and efficiency while integrating multiple globally distributed teams during pandemic. • Structured and negotiated strategic deal with AT&T to move its 5G mobile network to Azure, and for Microsoft to acquire AT&T IP and engineering talent.

Assistant General Counsel, Skype and Teams, 2018-2020Trusted advisor to the Microsoft Skype and Teams business groups. Managed team of attorneys providing legal and strategic advice to enable new business models and mitigate legal risk. Negotiated and closed commercial deals. Resolved regulatory inquiries and litigation matters. • Revamped Skype corporate structure to better facilitate business goals and regulatory compliance. • Navigated complex and evolving global requirements related to emergency calling, lawful intercept, online payments, online safety, privacy, telecommunications, and U.S. TCPA compliance.

Redmond, Washington

Led overhaul of Microsoft’s corporate-wide approach to accessibility in partnership with Chief Accessibility Officer and engineering leaders. Managing a multidisciplinary team, distilled international accessibility laws into actionable engineering requirements, provided strategic input and legal advice across 300+ products, and developed tools and metrics to improve reporting accuracy for internal and external audiences. Resolved regulatory inquiries and litigation matters. Proactively influenced external laws and policies. • Instituted corporate-wide accessibility scorecard for quarterly review by Microsoft CEO and Senior Leadership Team, increasing transparency and accountability. Built a centralized repository of compliance data and reporting dashboards using data visualization tools (PowerBI), and leveraged analytics to improve training and documentation.• Improved customer-facing compliance artifacts via automated tools and use of “Trusted Tester” process, thereby increasing customer confidence and increasing sales velocity.• Through external advocacy, contributed to the adoption and harmonization of favorable accessibility procurement regulations across the United States, Europe, and Australia, thereby enhancing public-sector sales opportunities for Microsoft products in these markets.

Redmond

Managed team of attorneys responsible for privacy, security, and data protection matters for enterprise cloud services, including Azure, Microsoft Dynamics, and Office 365. Advised on privacy issues related to international data transfers, sales and marketing, commercial contracts, breach incident response, credit card transactions, and compliance with the Health Insurance Portability and Accountability Act (HIPAA).• Ensured Azure, Microsoft Dynamics, and Office 365 were first among major cloud services to certify to ISO 27018 cloud privacy standard, creating competitive advantage and regulatory certainty. Contributed to drafting the specification of the ISO 27018 standard and coordinated internal product team compliance efforts. • Coordinated across business groups to ensure use of a common data taxonomy across Microsoft enterprise services, improving internal efficiency and enabling transparent customer disclosure.

San Francisco Bay Area

Represented technology clients in antitrust and intellectual property litigation. Crafted case strategy and trial themes; hired and supervised experts; drafted and argued motions; and negotiated settlements. Co-chaired the firm’s Pro Bono Committee.* Drafted and argued successful opposition to summary judgment motion on behalf of plaintiff in a multi-billion-dollar antitrust case.* Brought successful summary judgment motion establishing plaintiffs’ ownership of 10,000+ recordings while representing major record labels in copyright infringement litigation.* Drafted complaint, successfully opposed motion to dismiss, and negotiated settlement in intellectual property and antitrust litigation on behalf of operating system company.

Master'S Degree, Data Science

Activities and Societies: Project Sidewalk

Doctor Of Law - Jd

Education record