Highly experienced customer service professional, adept at handling a high volume of customers and stay calm under pressure, enjoy working in a fast-paced environment and multi-tasking while focused on maintaining the highest quality of customer service. Proficient in problem solving, data entry, compiling information for reports, and negotiation with quick decision making skills; comfortable interacting with people of all backgrounds and working with a variety of staff at all levels in the organization. Outstanding people, interpretation, interview, and research skills.