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An Information Technology (IT) professional qualified by 20+ years of diverse IT career experience including Business Systems Analysis, Process Development, Project Management and regulatory compliance for Fortune 100/500 companies, seeking a Sr. Business Systems Analysis position. Effective skills in leadership and client relationship, analytical and problem solving, presentation and communication combined with extensive technical expertise, the ability to analyze, design, author, implement and maintain complex technical solutions to advance business goals and prove return on investment (ROI). Specializing in rapidly adapting technologies, solution assessment, complex business cases, translating business requirements into viable, cost saving, technical solutions.
Bella Beauty Products, Llc
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Bella Beauty Products, LlcLoris, Sc, Us
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Sr. Business Systems AnalystCommonwealth Of Massachusetts Dec 2019 - Dec 2020Boston, Ma, UsSr. Business Systems Analyst working for Boston Medical Center Health Plan.Working with Massachusetts and New Hampshire Medicaid Plans, gathering requirements, system and business workflows, data validation with Executive Office of Human Services, and more. -
Sr Business Systems Analyst - Hhs, DphModis Dec 2019 - Aug 2020Zurich, Zurich, ChCommonwealth of Mass, EOLWD. Paid family and Medical Leave Business Systems Analyst. -
Sr. Business Systems Analyst, DphU.S. Department Of Health And Human Services (Hhs) Dec 2016 - May 2018Washington, District Of Columbia, Us -
Sr. Business AnalystSirva Worldwide Relocation & Moving Dec 2015 - Jun 2016Oakbrook Terrace, Illinois, UsSr. Business Analyst responsible for implementation of new mortgage application. Included business and IT requirements gathering, gap analysis, incident management. -
Sr. Business AnalystGreater Cleveland Rta Sep 2015 - Nov 2015Cleveland, Oh, UsAs a Business Systems Analyst implementing new application, Hastus for scheduling work within the CGRTA system. Responsibilities include identifying workflow, rules for contracts, migrstion of legacy data. -
Sr. Business AnalystPnc May 2014 - Mar 2015Pittsburgh, Pennsylvania, UsSr. Business Systems Analyst assigned to PNC Bank to implement a new system for employee onboarding, ServiceNow. Duties include documenting current and future state, story boards, user stories, requirements gathering, testing and implementation with an ITIL for successful business outcome. Recommended system and workflow improvements. Assisted in training new BA’sTesting of requirements, functional and non-functional, writing of test scripts and validation through all phases of lifecycle including QA, UAT, etc. -
Business Consultant - LeadKaiser Foundation Health Plan May 2009 - Jul 2013Oakland, California, UsLead Business Consultant/Analyst serving as a liaison between IT and business departments. Responsible for developing complex business cases, solution assessments, business and systems requirements, use cases, workflows, vendor relationships, RFP, RFI. Recommend innovative cutting edge healthcare solutions. Presenting recommendations to high leadership groups for project approval and funding. -
Sr. Business AnalystNational City Bank May 2003 - Jun 2005UsSr Business Analyst for Regulatory Risk tasked with highly visible projects related to OCC and other regulatory and compliance directives. As Sr. business analyst responsibilities included project scope, requirements documentation, vendor RFP/RFI’s, analysis approach, requirements, traceability and validation, training, functionality testing, QA. Data integration to PNC after acquisition -
Sr. Business AnalystEmc Jul 2001 - Jun 2003Round Rock, Texas, UsBusiness Analysis for IT Infrastructure enhancements, SANS, etc. Authored course on Disaster Recovery -
Sr. Systems Project EngineerFidelity Investments 2000 - 2003Boston, Ma, UsResponsible for management and delivery of major, high-level Information Technology innovation projects to fulfill customer and business requirements, compliance, and improve disaster recovery response. Complete lifecycle project management from inception, research, analysis, architecture definition, test/certification, implementation, training and documentation.
Susan Chaney Skills
Susan Chaney Education Details
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Harvard Business SchoolInformation Technology -
Boston UniversityInformation Technology
Frequently Asked Questions about Susan Chaney
What company does Susan Chaney work for?
Susan Chaney works for Bella Beauty Products, Llc
What is Susan Chaney's role at the current company?
Susan Chaney's current role is Sr. Business Analyst.
What is Susan Chaney's email address?
Susan Chaney's email address is su****@****ass.gov
What is Susan Chaney's direct phone number?
Susan Chaney's direct phone number is (216)-398*****
What schools did Susan Chaney attend?
Susan Chaney attended Harvard Business School, Boston University.
What skills is Susan Chaney known for?
Susan Chaney has skills like Business Analysis, Software Documentation, Healthcare Information Technology, Business Process Improvement, Healthcare, Process Improvement, Change Management, Hipaa, Ehr, Management Consulting, Project Management, Sharepoint.
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