Susan Chavey Email and Phone Number

Provides healthcare marketing for physicians, nursing homes and other heath related businesses.

Sales, marketing and business development for an 82 bed skilled nursing home. Screened patients for admission, in depth review of medical charts, regular contact with physicians, case managers insurance representatives and family members.

Responsible for developing and implementing a business and marketing plan for a 55 bed skilled nursing and rehab facility. Admissions responsibilities included maintaining census data and keeping beds filled at all times. Business office responsibilities included HR functions for 80 employees, payroll, unemployment, benefits administration and supervision of six employees.

Responsible for pre-screening patients for acute inpatient rehabilitation services. Duties involved marketing the program to the community, physicians and other professionals. Coordinated transfers to the Institute. Interacted with families, insurance representatives, physicians, social workers and discharge planners.

Pre-admission screening for acute in-patient rehabilitation services. Duties involve interacting with case managers, discharge planners, doctors, nurse's families and patients. In depth review of medical charts to determine program eligibility. Marketing the program to all levels of professionals and the community. Direct contact with physicians, in-service presentations, development of program marketing materials. Evaluating statistical data to determine program quality and to provide market based services.

Manager of a rehabilitation consulting company focusing on disability case management and vocational rehabilitation counseling. Employer consultation services include developing and implementing return to work programs for injured or disabled workers. Worksite modification consulting and development of disability management programs specific to the needs of the customer. Comprehensive working knowledge of workers compensation, auto no fault and ADA provisions.

Developed, implemented and coordinated a work injury program for the department of Physical Medicine and Rehabilitation. Facilitated the development and expansion of services to several system locations. Contracted with local business and industry employers to provide on site therapy services. Managed physical and occupational therapists, worked closely with doctors and acted as a team member for the TBI day treatment program. Served for two years as the chair for the Business and Industry team for the SJMS system. Managed budget, developed expansion plans and made recommendations to executive management regarding program development.

Responsible for recruiting, training and supervising professional case management staff. Made recommendations to administrative staff regarding program development. Monitored statistical data used for ongoing planning.