Susan Cheng

Susan Cheng Email and Phone Number

Principal Owner @ STC Insights, LLC
Los Angeles, CA, US
Susan Cheng's Location
Los Angeles Metropolitan Area, United States, United States
Susan Cheng's Contact Details
About Susan Cheng

I am a business leader with extensive experience in technology, global operations and organization planning. I enjoy giving companies a boost - helping organizations make a pivot in a new direction or making good teams become great! Being part of that journey and seeing the results at the end makes it worthwhile.

Susan Cheng's Current Company Details
STC Insights, LLC

Stc Insights, Llc

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Principal Owner
Los Angeles, CA, US
Susan Cheng Work Experience Details
  • Stc Insights, Llc
    Principal Owner
    Stc Insights, Llc
    Los Angeles, Ca, Us
  • Firstboard.Io®
    Founding Member
    Firstboard.Io® Sep 2023 - Present
    San Francisco, Ca, Us
    FirstBoard.io is a curated group of diverse Technology Leaders, who have been in key operating roles at Startups and public technology companies, working to increase the representation of women on boards.
  • Stc Insights, Llc
    Principal Owner
    Stc Insights, Llc Dec 2021 - Present
    Advisor, Fractional CTO/COO, and Consultant with specialization in the areas around technology, media and operations - both digital and physical supply chain. Industry knowledge spans Media Entertainment, Healthcare, Consumer Goods, Home Services, and Direct to Consumer offerings in both Private and Not-for-Profit organizations. ▷ Advisor to private equity firms and early-stage venture funds▷ Serving as Interim CIO for a Florida-based Healthcare MSO▷ Support growth initiatives in a multi-region Home Services company▷ Served as Acting Chief Technology Officer for Girl Scouts USA - the largest girl serving leadership organization ▷ Conduct Industry Analysis across content distribution ecosystem for Major M&E Studio in the greater Los Angeles area
  • Warnermedia
    Evp, Content Technology & Operations
    Warnermedia Jan 2017 - Dec 2020
    New York, Ny, Us
    My last role at WarnerMedia/WB involved galvanizing merger activities after the AT&T acquisition of Time Warner. In support of this, I led a combined team focused on content distribution and global operations across WB, Turner and HBO. Responsible for the technology used by productions and the digital operations for mastering, localization, broadcast, distribution and archival, the combined teams delivered seamlessly to audiences around the world during the pandemic. Bringing new programming alongside the iconic catalog of stories to the launch of HBO Max was one of many highlights of my time at WarnerMedia. Other notable Highlights: ▷ Formed cohesive team through comprehensive restructure, growing from 150 to 520 staff disparately located across seven countries; simultaneously supported all live, theatrical, gaming, home, and mobile distribution functions. ▷ Deftly navigated challenges of the pandemic that shut down production by anchoring shift to a remote environment while managing $80M operating budget that supported top-line revenue of >$20B. ▷ Executive sponsor for Diversity Inclusion efforts and Employee Resource groups to increase the representation of women and people of color.
  • Warner Bros. Entertainment Group Of Companies
    Svp, Content Mgmt & Distribution Technology
    Warner Bros. Entertainment Group Of Companies Mar 2015 - Jan 2017
    Burbank, Ca, Us
    In this leadership role, I led content and metadata delivery for film and TV sectors spanning the entirety of our distribution channels. By guiding global teams of up to 150 and prioritizing content quality, technical ops, and IP management, I helped drive WB’s digital international expansion. Additionally, I facilitated growth paths for teams to improve operational stability and promote inter-disciplinary innovation. Highlights: ▷ Re-envisioned product metadata enabling physical-to-digital transformation while infusing strategic insights into next-gen technologies. ▷ Designated as Vice-Chair of DEG's Media Content Committee to crystallize metadata standards and adopt industry best practices across all WB functions. ▷ Authored integrated plan to accelerate data-driven decision-making capabilities; garnered cross-business support/alignment along with initial funding for data platform. ▷ Formulated end-to-end digital supply chain discipline for operations/distribution that extended to 106 countries featuring over 30 languages on 215 distribution platforms.
  • Warner Bros. Entertainment Group Of Companies
    Vice President, Supply Chain Planning & Data Governance
    Warner Bros. Entertainment Group Of Companies Aug 2012 - Mar 2015
    Burbank, Ca, Us
  • Warner Bros. Entertainment Group Of Companies
    Exec. Director, Supply Chain Planning & Data Governance
    Warner Bros. Entertainment Group Of Companies Nov 2011 - Aug 2012
    Burbank, Ca, Us
  • Warner Bros. Entertainment Group Of Companies
    Exec. Director, Strategic Sourcing - Global Marketing, Pre-Prod & Operations
    Warner Bros. Entertainment Group Of Companies Jan 2006 - Oct 2011
    Burbank, Ca, Us
    My primary function was to architect sourcing projects while partnering with theatrical, home entertainment, consumer products, and TV lines of business to add value company-wide. Highlights: ▷ Presided over negotiations and strategies with $2.3B in spend across a wide array of business functions, including production, real estate, procurement/operations, and services. ▷ Recognized with best-in-class return on investment (ROI) status for strategic sourcing organizations against Aberdeen Group benchmarks for 2008-2009. ▷ Nurtured physical and digital supply chain supplier relationships by leading a cross-enterprise team with dotted line responsibility to Europe and Asia.
  • Johnson & Johnson
    Director, Strategic Procurement - Neutrogena/ J&J Consumer Brands
    Johnson & Johnson Oct 2004 - Dec 2005
    New Brunswick, Nj, Us
    This leadership position involved crafting long-term strategy to empower direct material management capabilities. Related to this, I spearheaded the transition from local to regional support for flagship brands like Neutrogena, Aveeno, Clean&Clear, and ACT, among others. Highlights: ▷ Owned purchasing efforts with $180M, $95M, and $3.2M budgets for packaging, chemicals, and departments, respectively. ▷ Developed training methodology to drive competitive advantages in an inflationary market; solution supported by the leadership of first collaborative sourcing project featuring contract manufacturing suppliers.
  • The Walt Disney Company
    Sr. Manager - Worldwide Supply Chain Strat. Sourcing
    The Walt Disney Company Jul 2002 - Oct 2004
    Burbank, Ca, Us
  • Chinatown Service Center
    Director - Workforce Development
    Chinatown Service Center Oct 1998 - Jun 2000
  • Proctor & Gamble
    Manager - Chemicals & Machinery
    Proctor & Gamble Jun 1996 - Jul 1998
    Cincinnati, Ohio, Us

Susan Cheng Skills

Leadership Business Transformation Strategic Partnerships Supply Chain Optimization Contract Management Technology Management Digital Transformation Executive Management Content Management E Procurement Supply Chain Management Negotiation Competitive Analysis Process Improvement Strategic Planning Strategy Operations Management Cross Functional Team Leadership Change Management Business Process Improvement Business Strategy Management Project Management Strategic Sourcing Analysis Global Operations

Susan Cheng Education Details

  • Yale University
    Yale University
    Strategy & Non Profit Management
  • University Of Michigan
    University Of Michigan
    Finance & Marketing

Frequently Asked Questions about Susan Cheng

What company does Susan Cheng work for?

Susan Cheng works for Stc Insights, Llc

What is Susan Cheng's role at the current company?

Susan Cheng's current role is Principal Owner.

What is Susan Cheng's email address?

Susan Cheng's email address is su****@****ale.edu

What is Susan Cheng's direct phone number?

Susan Cheng's direct phone number is +132322*****

What schools did Susan Cheng attend?

Susan Cheng attended Yale University, University Of Michigan.

What skills is Susan Cheng known for?

Susan Cheng has skills like Leadership, Business Transformation, Strategic Partnerships, Supply Chain Optimization, Contract Management, Technology Management, Digital Transformation, Executive Management, Content Management, E Procurement, Supply Chain Management, Negotiation.

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