Susan Chisholm

Susan Chisholm Email and Phone Number

Chief Human Resources Officer @ Harbourfront Centre
toronto, ontario, canada
Susan Chisholm's Location
Toronto, Ontario, Canada, Canada
Susan Chisholm's Contact Details
About Susan Chisholm

A business leader with a deep focus on the human aspect of organizations. A trusted member of the Executive Leadership Team with a proven track record in strategic leadership and talent optimization. Dedicated to fostering inclusive, high-performance cultures that drive organizational excellence.• Values-Driven Leader – developed business core values and implemented processes to positively influence and shape organizational culture.• Agile and Innovative - adapt quickly and seek novel approaches to address evolving business challenges.• People-Centric Leadership – build high-performing teams by utilizing values-based recruitment and coaching to empower and motivate employees.• Data-Driven Decision Making - Proficient in utilizing data analytics and insights to inform strategic HR decisions and enhance organizational effectiveness.• Change Leadership and Transformation - lead organizational change initiatives, including North American integration and restructuring, to drive business excellence.• Mergers and Acquisitions (M&A) Expertise – conducted due diligence and integrated companies and their cultures to ensure a seamless transition.• HR Technology Implementation – Implemented and managed HR Information Systems (HRIS) including Oracle, Ceridian Dayforce and Avanti to optimize HR processes and employee experiences.• Diversity, Equity, and Inclusion (DEI) Champion – implement DEI initiatives that foster an inclusive workplace, promoting equity, and harnessing the power of diversity.• Employee Well-being and Mental Health Supporter - Prioritize employee well-being, offering mental health support, and fostering a safe, nurturing work environment.

Susan Chisholm's Current Company Details
Harbourfront Centre

Harbourfront Centre

View
Chief Human Resources Officer
toronto, ontario, canada
Employees:
232
Susan Chisholm Work Experience Details
  • Harbourfront Centre
    Chief Human Resources Officer
    Harbourfront Centre Apr 2020 - Present
    Toronto, Ontario, Canada
    • Play a pivotal role in developing and executing HR strategies that align with the organization's vision, purpose and values. This includes long-term workforce planning, identifying emerging trends in the arts and culture sector and ensuring the organization remains a competitive employer in Toronto.• Responsible for all talent acquisition and management processes including recruiting and retaining top talent in the arts and culture sector. Develop strategies for talent development… Show more • Play a pivotal role in developing and executing HR strategies that align with the organization's vision, purpose and values. This includes long-term workforce planning, identifying emerging trends in the arts and culture sector and ensuring the organization remains a competitive employer in Toronto.• Responsible for all talent acquisition and management processes including recruiting and retaining top talent in the arts and culture sector. Develop strategies for talent development, including training, career advancement, and succession planning.• Manage employee relations process, ensuring a positive and inclusive work environment. Address grievances, manage conflicts, and develop and enforce HR policies and procedures that are in line with the organization’s values and legal requirements.• Lead initiatives to promote diversity and inclusion among all staff. Create and implement programs to support underrepresented groups and foster a welcoming atmosphere.• Ensure the organization complies with all labour laws, regulations, and collective bargaining agreements. Oversee all processes for maintaining employee records, managing benefits and addressing legal and compliance issues. • Develop and oversee compensation and benefits packages that are competitive and align with industry standards. Oversee payroll, manage performance-based incentives and work to improve employee satisfaction and well-being. Show less
  • Henry'S Foundation
    Member Board Of Directors
    Henry'S Foundation Sep 2019 - Aug 2020
    Toronto, Canada Area
    Board Member of newly created Foundation in support of Mental Health.
  • Henry'S
    Vice President, People & Culture
    Henry'S Dec 2014 - Mar 2020
    Toronto, Canada Area
    • Played a key role in shaping the company's business direction and strategy, contributing significantly to the development of our vision, mission, and values. Was a highly valued member of the rebranding team offering insights to ensure that our rebranding efforts were aligned with the company's overarching goals and objectives. • Implemented cost-effective workforce optimization strategies, which included restructuring and downsizing, while providing support and resources to help… Show more • Played a key role in shaping the company's business direction and strategy, contributing significantly to the development of our vision, mission, and values. Was a highly valued member of the rebranding team offering insights to ensure that our rebranding efforts were aligned with the company's overarching goals and objectives. • Implemented cost-effective workforce optimization strategies, which included restructuring and downsizing, while providing support and resources to help employees cope with challenges and uncertainties. • During growth periods, strategically managed the integration of new employees, cultures, and HR practices from newly acquired companies into the existing organization. This includes ensuring a smooth transition, aligning HR strategies with the growth objectives, and fostering a cohesive, productive and engaged workforce. Show less
  • Henry'S
    Human Resources Director
    Henry'S Sep 2008 - Dec 2014
    Toronto, Canada Area
    • Successfully created a Human Resources department to support the 550+ employees across Canada. Manage a team of five including a HR Manager, 2 HR Generalists and 2 Staff Development Specialists. Recognized as a business partner on the senior management team serving as an advisor and engaging client groups. Developed strategy and branded HR function to increase visibility, awareness and value add to the business.• Manage the Staff Development team. Developed a SD Plan that focused on… Show more • Successfully created a Human Resources department to support the 550+ employees across Canada. Manage a team of five including a HR Manager, 2 HR Generalists and 2 Staff Development Specialists. Recognized as a business partner on the senior management team serving as an advisor and engaging client groups. Developed strategy and branded HR function to increase visibility, awareness and value add to the business.• Manage the Staff Development team. Developed a SD Plan that focused on strategic initiatives that support business objectives that included launching a formalized Management Training Program and launching the new Learning Management System (LMS).• Led the HR team in the successful implementation and launch of Avanti HRIS. Determined HRIS build, created new process flow for data and identified metrics and reporting. • Successfully created and launched Henry’s first standardized performance management process called HEP. • Represented the business and resolved various legal issues regarding employment law. • Sourced a provider (Shepell fgi) and launched an Employee Assistance Program to the business.• Created an Employment Equity and Pay Equity plan for the business. Resulting in new compensation and banding structure for the business.• Developed and implemented a streamlined onboarding process with the team that positions the business for better employee entry and reduced time and paperwork for managers. • Created and launched new Policy Guidelines for Henry’s that comply with all current legislation. • Created a Wellness Program which included monthly emails, annual wellness initiatives and an avenue to communicate healthy or environmentally conscious initiatives. • Continue to develop and enforce Key Standard Operating Procedures for business use – New Hire Process, Offers, Terminations, Recruitment Guidelines and Interviewing Guidelines & Templates. Show less
  • Conergy Ag
    Director Of Sales
    Conergy Ag May 2007 - Dec 2007
    Mississauga, On
    • Established and managed a complete start-up in Ontario for an international renewable energy company. • Secured location, negotiated lease and rates with freight companies, hired staff, stocked inventory, developed on-line tools, set up SOP’s by mapping order fulfillment process, set monthly targets, rolled out pipeline reporting and forecasting tools• Researched and sought out new customers, including organizing dealer trade event & participating in trade shows• Negotiated and… Show more • Established and managed a complete start-up in Ontario for an international renewable energy company. • Secured location, negotiated lease and rates with freight companies, hired staff, stocked inventory, developed on-line tools, set up SOP’s by mapping order fulfillment process, set monthly targets, rolled out pipeline reporting and forecasting tools• Researched and sought out new customers, including organizing dealer trade event & participating in trade shows• Negotiated and sold renewable energy solutions and equipment to Ontario dealers Show less
  • Ge Healthcare
    Human Resources Manager
    Ge Healthcare Dec 1998 - Apr 2007
    Mississauga, On
    • Managed a client group of 400+ employees. Primary HR partner to GM, Managers and employees in the Diagnostic Imaging and Ultrasound businesses. • Partnered with client group to identify areas where HR can help grow their business through strategy, participation & presentation during GTD meetings, communication sessions & regional meetings. • Managed Organizational Development initiatives across all businesses in Canada - career pathing, key talent development, integration… Show more • Managed a client group of 400+ employees. Primary HR partner to GM, Managers and employees in the Diagnostic Imaging and Ultrasound businesses. • Partnered with client group to identify areas where HR can help grow their business through strategy, participation & presentation during GTD meetings, communication sessions & regional meetings. • Managed Organizational Development initiatives across all businesses in Canada - career pathing, key talent development, integration management.• Conducted HR training to managers & employees: EMS workshops; e-360; My Goals; Session C; Salary Planning & eComp training. Provided user support & troubleshooting expertise. • Strategically hired game changers into key positions• Acquisition & Integration Management – managed all aspects of acquisitions including due diligence, ORACLE mapping, sensing and information sessions, training, etc. for acquisitions up to 1000 employees.• Championed and completed the successful implementation of Oracle HR to the business. • Led a Greenbelt Six Sigma Quality team focusing on improving management performance feedback to improve employee satisfaction. Implemented new SOP’s and increased performance feedback rating on annual employee survey. • Created onboarding templates, presentations & SOPs for the roll-out of new Centre of Excellence recruiting centre to the GEHC Canada businesses; transitioned DI & U/S from decentralized recruitment to align with new Corporate structure COE. Show less

Susan Chisholm Skills

Human Resources Change Management Hris Management Training Hr Policies Employee Relations Talent Management Succession Planning Performance Management Strategy Recruiting Onboarding Employee Engagement Mergers Business Strategy Mergers And Acquisitions Organizational Development Teamwork Deferred Compensation Leadership New Hire Orientations Personnel Management Talent Acquisition Employee Benefits Employee Training Interviews Team Building Problem Solving

Susan Chisholm Education Details

Frequently Asked Questions about Susan Chisholm

What company does Susan Chisholm work for?

Susan Chisholm works for Harbourfront Centre

What is Susan Chisholm's role at the current company?

Susan Chisholm's current role is Chief Human Resources Officer.

What is Susan Chisholm's email address?

Susan Chisholm's email address is su****@****rys.com

What is Susan Chisholm's direct phone number?

Susan Chisholm's direct phone number is +120447*****

What schools did Susan Chisholm attend?

Susan Chisholm attended Carleton University, Humber College, Human Resources Professional Association.

What skills is Susan Chisholm known for?

Susan Chisholm has skills like Human Resources, Change Management, Hris, Management, Training, Hr Policies, Employee Relations, Talent Management, Succession Planning, Performance Management, Strategy, Recruiting.

Who are Susan Chisholm's colleagues?

Susan Chisholm's colleagues are Napolyon Ahmed, Kim Paquet, Adriana Sabogal, Johanna Tardif, Sam Pedicelli, Apollo Sultan, Isabel Pereira.

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