Susan Compton

Susan Compton Email and Phone Number

Business Analyst @ Security Health Plan
Marshfield, WI, US
Susan Compton's Location
Marshfield, Wisconsin, United States, United States
Susan Compton's Contact Details

Susan Compton personal email

n/a
About Susan Compton

My work background is varied. I am currently a Business Analyst but have extensive experience in Instructional Design and Training. In my previous position, I was a Senior Instructional Designer/Senior Business Analyst, creating instructor-led training, web-based training and simulations. I have created various reference materials (job aids), maintained an Intranet web page, managed a Learning Management System (LMS), conducted User Acceptance Testing (UAT) and project managed many software releases. I have also created many iterations of testing scripts for new releases of software. Most of my experience lies in Instructional Design and the management (and maintenance) of various applications used by my former employer. I was working on my second B.S. in Information Technology, but put that degree on hold, while I pursued my Master's degree in Instructional Design for Online Learning. I have since graduated (with distinction) and am enjoying a much needed break from formally expanding my education. I still intend to resume work toward my IT degree, but must admit, it is nice having a little free time. There are many similarities between Business Analysis and Instructional Design, which may seem surprising, but they follow similar paths. In both positions, analysis, design, development and implementation occur. The biggest difference lies in the materials created. In Business Analysis, requirements are gathered and documented in BRDs (Business Requirement Documents). In Instructional Design, the requirements gathered form the basis for design related documents, such as storyboards. While the output is different, the process of finding and designing a solution aligns to both career paths.I have been blessed to work in both careers and expand my IT experience and knowledge.

Susan Compton's Current Company Details
Security Health Plan

Security Health Plan

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Business Analyst
Marshfield, WI, US
Susan Compton Work Experience Details
  • Security Health Plan
    Business Analyst
    Security Health Plan
    Marshfield, Wi, Us
  • Security Health Plan
    Business Analyst
    Security Health Plan Apr 2015 - Present
    Marshfield, Wisconsin
    My responsibilities are to serve as a liaison between the business and the developers to define and write business requirements, document changes and so much more.
  • Capella University
    Part-Time Student
    Capella University Jul 2013 - Jun 2017
    Graduated with distinction with a Master's Degree in Education, specializing in Instructional Design for Online Learning.
  • Omni Resources
    Business Analyst
    Omni Resources Dec 2014 - Apr 2015
    Marshfield, Wi
    I worked as a business analyst consultant for Omni Resources at Security Health Plan. While there, I worked with the business to write and update existing business requirements for software updates. I was recently hired permanently by Security Health Plan in the same role.
  • Unitedhealth Group
    Senior Business Analyst/Senior Instructional Designer
    Unitedhealth Group 1998 - 2014
    Telecommuter
    As a Senior Business Analyst, I managed multiple applications. Job duties included: performing user acceptance testing, implementing software upgrades, developing job aids, training materials (primarily web-based) and test scripts, working with IT (and the vendor) on server and software upgrades for an LMS system and resolving user and application issues. I also project managed several software implementations and upgrades.As a Senior Instructional Designer, I created instructor-led and web-based training, performed virtual training using WebEx, performed goal, needs and task analyses for curriculum development, worked with the ADDIE model, and created interactive simulations, to name a few. I am skilled in various applications, such as: Articulate Studio '09 (Presenter, Engage and Quizmaker), Adobe Captivate, SnagIt, WebEx, and MS Office (Word, Excel, PowerPoint, Outlook). I am actively working on gaining more proficiency with MS Project and Visio.
  • Holiday Companies
    Assistant Manager
    Holiday Companies Apr 1994 - Apr 1998

Susan Compton Skills

Instructional Design Instructor Led Training Hands On Training Technical Training Project Management Snagit Articulate Studio Captivate Webex Learning Management Systems Microsoft Office Web Content Technical Writing Communication Skills User Acceptance Testing Quality Assurance Training Delivery Simulation Software Training E Learning Visio Addie

Susan Compton Education Details

Frequently Asked Questions about Susan Compton

What company does Susan Compton work for?

Susan Compton works for Security Health Plan

What is Susan Compton's role at the current company?

Susan Compton's current role is Business Analyst.

What is Susan Compton's email address?

Susan Compton's email address is su****@****lth.org

What schools did Susan Compton attend?

Susan Compton attended Capella University, Capella University, Capella University, University Of Wisconsin-Superior.

What are some of Susan Compton's interests?

Susan Compton has interest in Volleyball, Children, Technology, Travel And Learning, Education, Fitness, Golf, Watching Football, Animal Welfare, Health.

What skills is Susan Compton known for?

Susan Compton has skills like Instructional Design, Instructor Led Training, Hands On Training, Technical Training, Project Management, Snagit, Articulate Studio, Captivate, Webex, Learning Management Systems, Microsoft Office, Web Content.

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