Susan Dellinger Email & Phone Number

Louisville, Co

Responsible for coordinating transportation for residents (independent living, assisted living, memory care, and skilled nursing), providing safe, courteous transportation service. Fleet manager for 5 -14 passenger buses managing 35-45 transports per day, coordinate vehicle maintenance, repair and emergency issues.• Collaborate consistently with staff, drivers, and community agencies to promote team effort and maintain quality resident service. Recognized for increasing customer satisfaction and won best employee award.• Increased process efficiency and communication by creating first centralized dispatch system for drivers.• Effectively work with elderly populations of varying physical, mental and emotional abilities and staff from multiple work units in facility to achieve high quality care planning and delivery. • Observe, identify and respond to resident's transportation needs seven days a week through regular shift work and on-call requirements.• Developed training policy and facilitate training for team of 6, implement, manage and review safety policies and procedures and maintain necessary records. Assist with hiring and supervising drivers.• Support residents with exercising Adult Care Home Residents' Bill of Rights and follow all regulations as required by Federal HIPPA Laws.

Louisville, Co

Designed, developed and implemented the first Geographic Information Solution (GIS) for the City of Louisville. Researched and prepared budget requests and managed annual budget.• Internationally recognized for developing and implementing “Best Small GIS Development” for the City of Louisville; coordinated and facilitated internal GIS user's group and subcommittees to enhance product.• Improved GeoDatabase by performing needs assessments for each city department and facilitating departmental collaboration to share data.• Established and improved GIS policies and procedures in compliance with city codes and legal requirements. Initiated data creation, acquisition, storage, and archiving standards for data warehouse.• Built cooperative state, local and federal relationships to complete cross-jurisdictional projects.

Steamboat Springs, Co

Planned, developed, implemented and maintained the Geographic Information System (GIS) for consumer-owned cooperative serving nearly 26,000 meters over 2,850 miles of line.• Collaborated with engineers, linemen and dispatchers to define and develop standard symbology, policies and procedures for the developing GIS. Researched and developed annual budget for division needs.• Worked with departments to locate new equipment and line, updated and maintained existing individual hardcopy maps. Acquired data sets for five counties through state, local and federal agencies.• Developed workflow charts to improve efficiency after completing departmental needs assessments.• Managed multiple projects while supervising contractors and internal staff to achieve project goals.

Steamboat Springs, Co

Planned, designed, developed, implemented and maintained GIS Systems for small private organizations. • Developed Geographic Information System (GIS) data for the City of Taos, New Mexico; Yampa Valley Land Trust; Colorado Historic Preservation; Historic Routt County and local businesses; wrote technical specifications for grant applications.• Developed map products to fulfill regulatory requirements, maintained records of completed projects.

Bachelor Of Arts (Ba), Major-Geography Minor-Organizational Management

Associate'S Degree, Geography And Cartography