Susan Dilworth

Susan Dilworth Email and Phone Number

Operations Manager @
Susan Dilworth's Location
Street, Maryland, United States, United States
Susan Dilworth's Contact Details

Susan Dilworth work email

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About Susan Dilworth

Susan Dilworth is a Operations Manager at First Vehicle Services. She possess expertise in customer service, management, budgets, human resources, start ups and 40 more skills. Colleagues describe her as "Susan's role as support analyst was vital to the day-to-day operations at First Vehicle Services. Her knowledge and capabilities were vital to the success of our business. Susan was always quick to solve problems and issues presented to her in a professional and courteous manner." and "Susan was a great asset during an MRP implementation. Susan is a take charge individual that provides great analytical skills to technically challenging projects. Susan is a team player, willing to take on the most difficult of tasks without hesitation. Her willingness to stick with the task until completion aided in hitting more than one project task. If you're in need of a soldier in the heat of battle, Susan is a person that you will want on your team."

Susan Dilworth's Current Company Details
First Vehicle Services

First Vehicle Services

Operations Manager
Susan Dilworth Work Experience Details
  • First Vehicle Services
    Operations Manager
    First Vehicle Services Aug 2015 - Present
  • First Vehicle Services
    Shop Supervisor
    First Vehicle Services Feb 2015 - Aug 2015
  • Harford County Public Schools
    Food Service
    Harford County Public Schools Feb 2013 - Mar 2014
    North Harford Middle School
  • Davco Restaurants
    Local Marketing Representative - Harford County, Maryland
    Davco Restaurants Feb 2010 - Mar 2011
    Worked with DavCo Restaurants - a Wendy's Franchise - in Harford County, Md promoting community awareness.
  • First Vehicle Services
    Support Analyst
    First Vehicle Services Apr 2006 - May 2009
    Achievements:Implemented web based training program for over 100 users nationwideMaintained software issues help desk database for over 100 users nationwideImplemented extensive testing of new web based software for over 60 maintenance locations nationwideTrain the trainer classes for implementation of new web based softwareResponsibilities:First line user support for web based information systemTroubleshoot software and operational issuesWeekly web based training on operational and technical issuesMaintained user authorization and permission levels within softwarePrepared weekly and monthly reports to upper management regarding all issues through the help desk
  • First  Vehicle Services
    Support Analyst / Office Manager
    First Vehicle Services Dec 1990 - May 2009
  • First Vehicle Services (Formerly Ryder
    Office Manager
    First Vehicle Services (Formerly Ryder Nov 1994 - Apr 2006
    Achievements:Developed and implemented procedures and polices for new business start ups for northeast regionDeveloped and implemented procedures and polices for office and inventory control staffResponsibilities:Maintained accuracy of financial accounts, accounts payable, petty cashAssisted with budget detailsProcured all office suppliesMaintained Human Resource filesMaintained $75000 automotive parts inventory at required levelsResponsible for procurement of automotive parts using just in time deliveryPrepared daily, week, monthly, and yearly reports to customers and upper managementSupervised hourly clerical and inventory staff, to include performance reviews and disciplinary action as needed
  • First Vehicle Services (Formerly Ryder
    Office Clerk
    First Vehicle Services (Formerly Ryder Dec 1990 - Oct 1994
    Handled all incoming phones on a multi-line systemMaintained all required files Prepared daily, weekly, and monthly reports to customers and management

Susan Dilworth Skills

Customer Service Management Budgets Human Resources Start Ups Procurement Team Building Troubleshooting Microsoft Office Strategic Planning Microsoft Excel Operations Management Inventory Control Event Planning Process Improvement Microsoft Word Negotiation Social Media Event Management Powerpoint Teamwork New Business Development Sales Management Logistics Inventory Management Customer Satisfaction Transportation Purchasing Team Leadership Marketing Sales Training Coaching Leadership Outlook Program Management Project Planning Time Management Account Management Employee Relations Leadership Development Contract Negotiation Recruiting Supervisory Skills Logistics Management

Frequently Asked Questions about Susan Dilworth

What company does Susan Dilworth work for?

Susan Dilworth works for First Vehicle Services

What is Susan Dilworth's role at the current company?

Susan Dilworth's current role is Operations Manager.

What is Susan Dilworth's email address?

Susan Dilworth's email address is sd****@****ces.com

What is Susan Dilworth's direct phone number?

Susan Dilworth's direct phone number is 410-474*****

What skills is Susan Dilworth known for?

Susan Dilworth has skills like Customer Service, Management, Budgets, Human Resources, Start Ups, Procurement, Team Building, Troubleshooting, Microsoft Office, Strategic Planning, Microsoft Excel, Operations Management.

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