Susan Dunne Email and Phone Number

- Responsible for portfolio of claims in which claimant was legally represented- Analysed new litigated claims and advised colleagues how to settle fault claims on best possible terms - Liaised with panel solicitors, specialised investigators and police on existing claims to determine best course of action. - Analysed claim data to identify potential fraud

- Provided advice to both policyholder and third party claimant on process of making a claim. - Collecting information from both parties, liaising with external investigators and police.- Analysing information gathered to determine liability- Investigating and identifying potential fraudulent claims - Handling complaints and escalating these to management where appropriate

- This was a temporary contract position