Susan Durnin Email & Phone Number

Program and Event Management:• Develops multiple Professional Development programs from grant application to program management including budgeting/contracting and final deliverables.• Manages the MAC MicroGrant program. Professionalized the application and report processes, organizes all aspects of the program including submissions, jury, reporting, and communication.• Leads event production and management of two signature events (The Mississauga Arts Awards and the Masquerade Gala). Planning, producing, and managing other events & concerts (live and virtual), video productions, and conferences including the Arts for Mental Health Virtual Conference produced by MAC.Operational Management:• Effectively manages all company operations to build relationships with stakeholders (staff, board, members, volunteers, funders, sponsors).• Operational and project grant writing and reporting, as well as writing applications and reports for business foundations.• Organizes and manages monthly Board of Directors’ meetings. Stakeholder Engagement & Development:• Cultivates relationships with funders, sponsors, community partners, and donors to increase funding support; and with members to develop more impactful services.• Manages membership database and membership registrations and renewals in Sumac; prepares tax receipts for individual donations.• Website redesign and management to engage stakeholders. Curates and writes copy for print/electronic documents including annual report, press releases, and email newsletters.

Susan Durnin is an active bassoonist, music administrator, and educator. An active bassoonist, she is a founding member of the electronic bassoon ensembles DFM and Rebel Bearcat, and is the principal bassoonist of Georgian Bay Symphony, Summerhill Orchestra, and Toronto Sinfonietta. Susan holds an Artist Diploma in Orchestral Studies from the Glenn Gould School and a Bachelor Degree in Music Performance from the University of Manitoba.Dedicated to mentoring the next generation of bassoonists, Susan has a private teaching studio. She focuses on technique and fundamentals, and her students have been accepted into many prestigious post-secondary institutions.

Toronto, Canada

Stakeholder Engagement: • Represented the company at industry conferences and roster artist performances, and established relationships with presenters, artists, and industry personnel.• Developed artist marketing materials and communications strategy, and managed all company outreach, including print, direct mail, press releases, email newsletters, social media, and videos. • Worked with artists to develop engaging community-focused concert and education programming.Operational Management: • Communicated with presenters to facilitate booking, scheduling, and contracting of performances for a robust roster of Canada’s top classical musicians.• Managed company and artist calendars; coordinated artist availability, concert dates, and touring schedules; prepared concert info sheets and touring itineraries. • Negotiated and drafted contracts for artist performances; ensured compliance from both artists and presenters. • Bookkeeping, prepared invoices, receipts, deposits, and settlements.• Prepared artist travel grants and touring budgets, and multi-year operating grants.

Toronto, Ontario, Canada

Stakeholder Engagement and Development: • Curated and designed monthly bilingual email newsletters. Updated and maintained Opera.ca website. • Maintained membership database and processed membership renewals for all categories. Wrote copy for recruitment email campaigns. Assisted in successful CRM platform migration for membership database.• Managed all donations, issued tax receipts and thank you letters to all donors. Wrote copy and curated targeted mailing lists for Annual Fundraising Campaigns.

Toronto, Canada Area

Marketing and Design to promote the world premiere of Contraries: A Chamber Requiem, and concert-day production support.

Toronto, Ontario, Canada

Outreach Director and one of three organizers of the inaugural international bassoon festival held in conjunction with The Council of Canadian Bassoonists and the University of Toronto. As a lead organizer I had a leading role in artistic planning, fundraising, marketing, volunteer coordination, and operations.

Toronto, Ontario, Canada

Visual Lead: mapped and executed two Store Sets per month, organized the visual merchandising team to ensure tasks completed properly and in a timely manner. Helped open two Ann Taylor Stores: worked closely with the Regional Visual Marketing Manager and the Vice President of Visual Merchandising.Managed store operations, coached associates on behavior and company policies and provided excellent customer service - ensuring customer satisfaction while maintaining company standards and principles.

Toronto, Ontario, Canada

Managed staff and store operations including: training and coaching staff, preparing daily deposits, overseeing store presentation, and resolving customer relation situations.

Toronto, Ontario, Canada

Presented at least 2 concerts per week. Responsible for Liaising with Artists, Front of House Staff, and Technical Crew to ensure concerts ran smoothly and efficiently. Administrative duties included writing copy and editing all printed materials including programs, brochures, and artist biographies as well as managing databases.

Certificate In Professional Fundraising

Certificate, Non-Profit/Public/Organizational Management

Artist Diploma, Orchestral Performance

Bachelor'S Degree, Music Performance, General, Dean'S Honour List