Susan E. Eagleson Email and Phone Number
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A driven and goal-oriented product management professional specializing in the retail industry, with extensive experience in program and project management, logistics, warehouse management, requirements gathering, reporting/documentation, business analysis, contract management, production oversight, and staff development. A proven track record of overseeing projects geared toward streamlining key functions, enhancing output, and improving operational effectiveness. Excels at providing support, resources, and structure in pursuit of prolonged productivity and organizational excellence. A savvy and dynamic producer who sets and achieves goals to drive growth and prosperity.
Jade Global
View- Website:
- jadeglobal.com
- Employees:
- 1917
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Senior Information Technology AnalystJade GlobalGravette, Ar, Us -
Product ManagerStability Technology Partners Llc Dec 2023 - Feb 2024Temporary Product Manager with Maersk/ Performance Team overseeing Manhattan Scale and Softpoint EDI to API upgrades for Nike client. Responsibility for defining remaining roadmap, identifying and documenting testing scenarios between multiple 3PL sites transitioning from EDI to API integrations while following Agile ceremonies. -
Senior Information Technology AnalystJade Global Mar 2022 - Jun 2023San Jose, California, UsClient - Cavender's, Tyler, Texas (April 2023 - June 2023)• Responsible for the documentation of 29 SSA Stored Procedures’ accuracy and completeness within an aggressive timeline.• Participated in a series of activities to lay the foundations of future endeavors – Assessed and Identify areas for improvements, helped build structure around multiple transformation activities with current project teams.Client - Nonprofit Insurance Alliance (NIA), Santa Cruz, California (October 2022 - February 2023)• Nonprofits Insurance Alliance is a group of cooperative 501 nonprofit insurance organizations that provide liability and property insurance exclusively to other 501 nonprofits.• Business Requirement Documentation for NIA gathering requirements around Social Security and Dividend functionality for their inhouse NIA Link system.• Responsible for leading requirement gathering calls, documenting requirements, creating mockups, and creating/ updating Business Requirement Documents (BRD).Client - Backcountry, Park City, Utah (February 2022 - October 2022)• Backcountry.com is an online specialty retailer that sells clothing and outdoor recreation gear for hiking, camping, road biking, mountain biking, rock climbing, winter sports, fly fishing, kayaking, rafting, road and trail running, and more.• Product Manager role for Backcountry managing multiple projects at an innovative/ startup speed. Projects include: integration with other systems (S5 Stratos' Assortment and Buying system and Profimetrics' Pricing and Promotions system), creating Pricing and Product Information API's with a lesser support role with Purchase Order and other system API's, Maintaining and upgrading Legacy systems• Responsible for managing multiple internal Stakeholder's expectations, leading Agile teams with multiple focuses, and multiple leadership tasks. -
Business Solution Analyst - ContractorTek Pyramids Inc Apr 2021 - Feb 2022Southfield, Michigan, UsPartnering with Tek Pyramids offering Business Analyst and Project Management and Product Management skills as a contractor to help companies finish their projects on time.via Jade Global, San Jose, CA Client - Beckman Coulter, Brea, California (November 2021- February 2022)• Beckman Coulter Inc. is a Danaher Corporation company that develops, manufactures, and markets products that simplify, automate and innovate complex biomedical testing. It operates in two industries: Diagnostics and Life Sciences.• Project work for Beckman Coulter gathering/ adding ‘Declaration of Conformality’ and ‘Summary of Safety and Performance’ documentation and functionality to their Diagnostic Phoenix NextGen system.• Responsible for managing Stakeholder’s expectations• Responsible for writing Agile requirements, facilitating story refinement meetings, reviewing test scripts, product owner proxy, and prioritizing/ guiding agile software development team.Client - Raley’s, West Sacramento, California (April-October 2021)Business Solutions Analyst – Contractor• Raley's Supermarkets is an independent, family-owned American grocery and retail technology company headquartered in West Sacramento, California. Raley's was founded in 1935 by Thomas P. Raley in Placerville, California.• Project work for Raley’s Order Delivery Tool (ODT) to provides better utilization/ consumption of data that was found in an macro-enhanced Instock Tool. The ODT was designed to manage vendors’ store ordering and delivery schedules for uploading into other applications used to drive the ordering, store operations, and delivery processes.• Responsible for managing Stakeholder’s expectations• Responsible for writing Agile requirements, process flows, developed clickable prototype, product owner proxy and prioritizing/ guiding agile software development team. -
Fulfillment Product ManagerWalmart Sep 2018 - Jan 2020Bentonville, Arkansas, UsManaged multiple eCommerce enhancement projects to sustain former third-party fulfillment center through holiday peak season. Drove efforts in planning for third-party fulfillment center converting to proprietary warehouse management system. Maintained relationships with third-party software providers and coordinated contracts, requirements, production install, payment, and continued support to fulfillment centers. Supported 16 eCommerce non-sortable fulfillment centers on proprietary warehouse management system (GLS).• Implemented Transport Layer Security (TLS) communication protocol change between two systems, which provided end-to-end encryption communications security over networks for the prevention of eavesdropping, tampering, and message forgery. • Implemented a Kafka pipeline, using a Transmission Control Protocol that optimizes efficiency and relies on a "message set" abstraction to naturally group messages together and reduce the overhead of the network round-trip.• Implemented multiple eCommerce enhancements to increase a third-party fulfillment center’s processing efficiency from 120k units to 190k units over a sustained ten-day period. -
Technical Project Manager 3 - TechWalmart Apr 2017 - Sep 2018Bentonville, Arkansas, UsGuided variety of projects, including multiple endeavors found within global logistics solutions e-commerce, order filling, order processing, and shipping software development. Acted as Scrum master, driving Agile Scrum team delivery of code production. Provided project management. Reported to Walmart Labs management via TeamRooster, Confluence, and JIRA tools. • Implemented Online Order Filling code designed to increase an Order Filler’s productivity and reduce the amount of time an order was being fulfilled. This was a new code/process.• Implemented serial number coding designed to track firearms as they moved through the warehouse to a store/club. -
Senior Business AnalystWalmart Apr 2011 - Apr 2017Bentonville, Arkansas, UsOversaw variety of projects, including global logistics solutions advance ship notice; internationalization of internal transportation management system; implementation of bill of lading scanning, storage, and retrieval process; and product enhancements to company’s internal freight procurement system (OptiBid). Coordinated business, development, technical, and quality teams to ensure reusable product. Gathered business and technical requirements through JAD sessions. • Managed and maintained ISDLC documentation, processes, and standards. • Guided business analysis, overseeing contractor BAs and others playing BA role. -
Business AnalystWalmart Oct 2008 - Apr 2011Bentonville, Arkansas, UsActed as core member of business analyst center of excellence’s subcommittee on artifact creation/maintenance. Coordinated and led logistics business council to conduct peer reviews of business requirement documentation. Enacted process for facilitating “Transportation 101” course to help developers understand transportation business processes. -
Operation AnalystWalmart Sep 2006 - Oct 2008Bentonville, Arkansas, UsDrove upgrade of third-party application known as TP&E to FALCON version by documenting processes and testing. Documented multiple Quick Response Team Documents of Understanding for project (all in less than 200 hours of effort). Completed BRD on claims journal entry rules. -
Private Fleet Backhaul Finance AnalystWalmart May 2002 - Sep 2006Bentonville, Arkansas, UsReconciled rate differences between supplier and transportation invoices by tracking and collecting all prepaid/bill-back revenue from regional and high-velocity distribution centers. Co-maintained private fleet backhaul EDI-204 load tendering process and 214 load tracking with suppliers. -
Quality Assurance CoordinatorWalmart Sep 2000 - May 2002Bentonville, Arkansas, UsDeveloped and implemented hotline summary report as well as defective product quality notice policy. Empowered CTL to track monthly and quarterly pull, testing accounting practices of private brand products. Keyed and tracked corporate QA audits and ensured suppliers met quality performance review corrections. -
Merchandising Logistics CoordinatorWalmart Mar 1999 - Sep 2000Bentonville, Arkansas, UsSupported MLMs by providing freight cost analysis, using Access-generated models. Gathered information from many sources, including suppliers, freight conversion, buyers, grocery and regional distribution centers, replenishment, and Retail Link. -
Buyer'S AssistantWalmart Oct 1996 - Mar 1999Bentonville, Arkansas, UsWorked in Supercenter’s meat department, holding responsibilities in direct store delivery, smoked meats, frozen meats, fresh and frozen seafood, fresh ground beef, marinated meats, lamb, and veal categories. Co-implemented MAP ground beef program into grocery distribution centers and developed store ordering schedule to ensure high quality and freshness of ground beef.
Susan E. Eagleson Skills
Susan E. Eagleson Education Details
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Oklahoma State UniversityAnimal Science - Biotechnology -
Saint Louis UniversityBusiness Analysis -
Oklahoma State UniversityArts And Science - Physiology
Frequently Asked Questions about Susan E. Eagleson
What company does Susan E. Eagleson work for?
Susan E. Eagleson works for Jade Global
What is Susan E. Eagleson's role at the current company?
Susan E. Eagleson's current role is Senior Information Technology Analyst.
What is Susan E. Eagleson's email address?
Susan E. Eagleson's email address is su****@****bal.com
What schools did Susan E. Eagleson attend?
Susan E. Eagleson attended Oklahoma State University, Saint Louis University, Oklahoma State University.
What skills is Susan E. Eagleson known for?
Susan E. Eagleson has skills like Microsoft Excel, Agile Methodologies.
Who are Susan E. Eagleson's colleagues?
Susan E. Eagleson's colleagues are Ishwari Jamnik, Tanya Adwani, Deepak Jg, Mohit Rajvanshi, Pradip Sonawane, Harika Maddela, Rahuul Godbole.
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