Sue Jordan Email & Phone Number

Schenectady, Ny, Us

New York, New York, United States

- Develop and implement curriculum of educational materials and events for approximately 12,000 parents and families of incoming and current students- Collaborate with crisis response team during and following crises, prioritizing institutional learning- Manage communication and support for families during campus crises- Serve as primary case manager for families of students navigating challenges including but not limited to wellness concerns and academic difficulty- Identify constituency needs to implement relevant programming and communication strategies- Consult with campus partners, including student advising, career education, student conduct and community standards, financial aid, and more on their family engagement needs- Increased constituent participation in summer pre-arrival programs by creating and implementing a webinar series for first-year families- Plan and host family engagement events: Family Orientation: 2,000-2,500 attendees and Family Weekend: 1,200-1,800 attendees- Recruit and manage volunteers for admitted students events, Family Weekend, and family communications- Manage Student and Family Support social media content- Serve as University Delegate- Maintain current knowledge of FERPA- Committees: Student Health Insurance selection, International Resource Team

Greater New York City Area

Whitestone, Ny

Kinray Inc, a Cardinal Health Compay services retail independent pharmacies in the Northeast U.S. My responsibilities were:-Labor allocation-Monitoring inbound and outbound product, with a focus on returns and morgue operations-Identifying coaching opportunities-Interviewing and hiring high-potential warehouse associates-Participated in the LEAD Program for high-potential managersAt Kinray I:-Lead and participated in Kaizen events-Created and managed performance metrics for a team of 19-Drive performance for a team of 50-Used LSS principles to improve flow and productivity within the business units I supervised

Cambridge, Ma

The MIT Alumni Association keeps MIT undergraduate and graduate alumni connected with one another and the Institute. I worked with groups of volunteers and colleagues to produce events ranging from a few hundred to 3,000 people, such as Tech Reunions, the Alumni Leadership Conference, and Reunion Row. My job included:● Coordinating and acting as MIT liaison to alumni volunteers● Creating and managing Class Programs web-presence, including class web pages and MIT Tech Reunions web material● Planning and executing large and small-scale events for several constituencies● Coordinating Reunion Row alumni crew race ● Managing budget implementation for Reunions and Class Programs

When I first started at the MIT Alumni Association, I:● Managed multiple budgets for Directors of Alumni Relations and Alumni Outreach● Synthesized quarterly metrics for Board of directors' presentations● Planed large and small-scale events for several constituencies, including parents, alumni,volunteers and staff● Managed logistics for VIPs at MIT Tech Reunions

Coaching field hockey at the collegiate level was a wonderful experience in which I:● Mentored MIT undergraduate student-athletes● Developed drills and workouts for goalkeepers● Collaborated with head coach on practice and game strategy

The Maine International Trade Center is a government/non-profit organization that provides trade assistance to small businesses. I learned a great deal about Maine small businesses, non-profit structure and international trade, as well as:● Researched trade and international market inquiries for MITCmembers; small businesses launching import/export activities.● Provided excellent customer service for MITC members● Coordinated registration for Maine International Trade Day [Spring 2007], an annual event for Maine small businesses.

Boston, Ma

Part of Senator Kennedy's incredible service included dedication to the immigrant experience in the United States. As an intern in Immigration Cases, I:● Maintained immigration cases and files● Corresponded with constituents and foreign embassies● Advised constituents on issues ranging from obtaining visas to contacting foreign embassies about legal immigration status

Master Of Arts - Ma, Higher And Postsecondary Education

Ba, Russian Area Studies: History And Society

Activities and Societies: William Smith Field Hockey, Language T.A., HWS Russian Society, Womens' Collective, NARAL Pro-Choice HWS, Dobro.

Russian History

Activities and Societies: Travel (In my time there, I experienced Moscow, Saint Petersburg, Murmansk, Irkutsk and Lake Baikal, Ulan-Ude.