Susan Eberhard Email & Phone Number

Nashville, TN, US

Brentwood, TN, US

• Process bi-weekly/semi-monthly payroll for hourly and salaried employee within multiple states.
• Manage payroll and time and attendance systems.
• Work with third party vendor to ensure company is registered with appropriate states - Unemployment Insurance and Withholdings.
• Identify processes that could be improved and help implement new procedures to save time and make payrolls more efficient, thus saving time and money.
• Research and resolve employee payroll questions and issues via email and phone.

San Francisco, CA, US

• Process Canadian payroll for hourly (contractors) and salaried employees on a bi-weekly basis.
• Audit and fund all 401k (contributions & loans) transactions for company through Fidelity.
• Research and respond to all service tickets assigned to me from employees.
• Create step-by-step SOPs for my processes.
• Work quickly and efficiently, with minimal oversight, to accomplish assigned duties.

Brentwood, TN, US

• Pull and balance all hours worked out of Kronos bi-weekly.
• Balance and process payroll bi-weekly for 43,000+ Team Members.
• Complete historical edits and transfers in Kronos for all team members throughout the company.
• Process garnishment refunds and work with ADP to complete all garnishment transactions.
• Process split weeks, vacation payouts, labor corrections, and epips for bi-weekly payroll processing.
• Calculate and process manual checks for direct deposit rejects and state specific terminations.

Brentwood, TN, US

• Partner with hiring managers to make sure that pre-hire paperwork for all new team members is completed thoroughly and in compliance in order to onboard them into the main HRIS system and generate employee id numbers.
• Train store managers to use the online ATS system when hiring a new team member.
• Answer general Help Line questions, reset passwords, and assist potential applicants in completing an online application.
• Work in the Self Service system to process the company's terminations, promotions, demotions, transfers, and all status changes.
• Update the Store Support Center's Organization Chart on a bi-weekly basis.

Brentwood, TN, US

• Daily balancing of stores throughout the United States, including working with the store managers to correct any inventory issues.
• Monthly reconciliation of store bank accounts, including auditing of store over/short accounts.
• Work with Citibank for all Tractor Supply in-house credit card charge backs (consumer & business accounts), including monthly reconciliation of same account.
• Balance payroll account bi-weekly and reconcile same account on monthly basis.
• Research customer receipt inquiries and store layaway/special order issues.
• Organize and mail out store coupons, sort and distribute departments' mail, sort and mail out vendor checks, and make daily deposits for all stores.

Battle Creek, Michigan, US

• Provide secretarial support to the PIM Department (including the monthly employee newsletter, hiring, scheduling, and training departments' student workers.
• Operate college switchboard.
• Track all social media for college.

Battle Creek, Michigan, US

• Register/withdraw students for classes.
• Process college transcripts.
• Assist students with academic appeals.
• Process payments and balance cash drawer nightly.

Battle Creek, MI, US

• Implement processes and procedures for bill pay and online chat functions for Online Banking.
• Investigate member issues and provide resolution.
• Interview potential candidates, complete annual reviews for staff, handle disciplinary action and/or terminations for department.

• Responsible for all branch audit/security procedures.
• Responsible for the teller line (interview and train new hires, conduct employee evaluations, all disciplinary procedures, weekly payroll).
• Open new accounts for business/consumer customers (checking, savings, etc), and all maintenance to said accounts.

Battle Creek, MI, US

• Responsible for all credit union activity on Visa accounts.
• Reconcile general ledgers on a monthly basis.
• Responsible for Accounts Payable.
• Handle Escheat accounts.

US

• Balance all general ledgers for the branch.
• Responsible for all teller line activities.
• Assume the Branch Manager's responsibilites in their absence.

Bachelor Of Business Administration (Bba)

Associate'S Degree, Accounting

Associate'S Degree, Business Management