Uses QuickBooks to manage day to day bookkeepingManage account receivable: invoicing, payment posting, and payment collectionReconcile transactions, accounts, and statementsStays on top of all transaction records and resolve irregularitiesPrepare reports and keep recordsTracks receipts with multiple forms of paymentFiling (physical and digital)Data entryCreate and update documentation and filingProvide administrative support to management

● Meet with potential clients for banquet and meeting requirements.● Manage and follow up with group bookings and special requests.● Create contracts and finalize all crucial details regarding the function the client requires.● Assist the guest services department with check in/check out in a friendly professional mannerensuring accuracy of all information/billing.● Strategize ways of increasing room revenue with local promotions or daily specials.● Handle guest… Show more ● Meet with potential clients for banquet and meeting requirements.● Manage and follow up with group bookings and special requests.● Create contracts and finalize all crucial details regarding the function the client requires.● Assist the guest services department with check in/check out in a friendly professional mannerensuring accuracy of all information/billing.● Strategize ways of increasing room revenue with local promotions or daily specials.● Handle guest complaints in a professional timely manner.● Analyze third-party commissions to ensure accuracy prior to payment.● Create and send invoices, follow up on late payments.● Responsible for shift schedule of 10 employees in 2 departments.● Accurately track and provide hours to payroll on a bi-weekly basis.● Respond to daily inquiries via telephone, email or fax.● Answer multi-line switchboard in professional manner ensuring messages are recorded andpromptly passed on.● Ensures that brand standards are maintained for service and cleanliness.● Provides disciplinary action where necessary, either verbally or written.● Train all new staff for the Guest Services Department.● Receive and disburse all incoming packages to the appropriate department.● Responsible for hotel during owner’s absence.● Maintain required office supply inventory for all departments.● Work alongside hotel staff mangers and Management regarding the availability of rooms inorder to contribute to the smooth running of the hotel and the satisfaction of our guests.● Maintain a positive work atmosphere to ensure high associate satisfaction. Show less

● Answer telephone calls with excellent communication skills in a timely manner.● Address any inquiries regarding potential bookings of hotel room.● Quote prices for group bookings, as well as short term and long-term stays.● Check in/check out guests in a friendly professional manner, ensuring accuracy of allinformation/billing.● Fulfilled guest requests.● Respond to daily inquiries via telephone, email and or fax.● Carry out all Front Desk and cashier duties with… Show more ● Answer telephone calls with excellent communication skills in a timely manner.● Address any inquiries regarding potential bookings of hotel room.● Quote prices for group bookings, as well as short term and long-term stays.● Check in/check out guests in a friendly professional manner, ensuring accuracy of allinformation/billing.● Fulfilled guest requests.● Respond to daily inquiries via telephone, email and or fax.● Carry out all Front Desk and cashier duties with accuracy.● Proficient in taking hotel reservations and "sell" in order to maximize average room rate.● Enforced cancellation procedures and policies.● Process payments for all prepaid and third-party booking rates. Show less