Susan Dean

Susan Dean Email and Phone Number

Qlik Luminary|Business Intelligence | Data Analytics | Strategic Planning | Data Governance | Team Development | Vendor Management @ Takeuchi
pendergrass, georgia, united states
Susan Dean's Location
Atlanta Metropolitan Area, United States
Susan Dean's Contact Details
About Susan Dean

Innovative, results-oriented executive with global expertise in Business Intelligence, Analytics, Corporate Performance Management and Data Governance, across multiple industries and functional areas. History of building and leading large international high-performing teams. Foster deep partnerships with segment leads and cross-functional teams to identify and automate critical KPIs. Proven ability to work in a fast-paced environment, effectively managing multiple complex programs. Business Intelligence | Data Analytics | Data Management | Data Governance | Team DevelopmentVendor Management | Digital Transformation | Strategic Planning | Budgeting & ForecastingSix Sigma | Agile | Design Thinking | Change Leadership | ERP | SDLC | Mentoring | Training

Susan Dean's Current Company Details
Takeuchi

Takeuchi

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Qlik Luminary|Business Intelligence | Data Analytics | Strategic Planning | Data Governance | Team Development | Vendor Management
pendergrass, georgia, united states
Website:
takeuchi-us.com
Employees:
100
Susan Dean Work Experience Details
  • Takeuchi
    Director Of Business Technology
    Takeuchi Sep 2019 - Present
    Pendergrass, Ga
    Lead a team responsible for all aspects of technology within the organization. Responsible for the IT budget of 2M as well as all JSOX IT audits between Takeuchi US and the home office in Japan.-Established analytics across all functional areas within the organization. Created Dealer Performance Dashboards, giving our Dealers self-service access to performance information. Takeuchi’s Qlik Cloud solution was featured in BizTech Dec 2022, QlikWorld Atlanta 2022/QlikWorld 2023/QlikConnect 2024. Saved the sales team about 150 hours/month of busy work.-Partnered with our vendor to extend the value of the machine telematics program (TFM) globally. -Developed a hybrid cloud strategy for data and backups and added DraaS and failover solution in our new manufacturing facility.-Introduced document scanning for all pick tickets, invoices, and financial documents. The project has eliminated paper storage for virtually all documents within the organization. -Implemented new manufacturing module to our ERP to support track loader manufacturing in the U.S. Configuration, process development, testing and training were completed in 5 months. -Focused on Customer Experience improvement. Led development and roll out a new dealer portal with integrations to all systems. Consolidated all security, so the dealer only had one log-on with roles driving access. Portal is the dealer’s single point of entry to interact and do business with Takeuchi-US.-Implemented an HR Management System via Paycom. Employees now have one portal for all HR related activities.-Implemented Docebo LMS system to support global training for internal users and external dealer sales and service personnel.-Drove completion of the machine scanning project, which has cut down shipping errors by 25% in one year.-Began new ERP implementation, sunsetting end of life legacy system by Q2 2025. -Organized community giving/volunteer activities for Takeuchi US.
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  • Suntrust
    Svp, Consumer Data & Analytics Data Office (Cdao) – Consumer Bi Delivery Management
    Suntrust 2015 - 2019
    Atlanta, Ga
    Developed and directed a large team of FTEs and contractors, delivering critical end-to-end BI and Analytic insights to Consumer Segment leadership. Managed vendor contracts, realizing a savings of 34% over 2 years by negotiating rates and implementing automation and process efficiencies. Traveled to India to train off shore SMEs. Established an ad-hoc reporting team to handle time-sensitive critical requests for leadership and regulatory needs. Closed service gaps and reduced delivery time averages from 1 week to a day or less. This improved partner satisfaction scores by 30%. Built and delivered BI Roadmaps for each line of business, identifying and fixing gaps and data integrity issues within data assets. This effort improved data availability and data quality. Reduced the average cost to deliver a report from $1,800 to $1,200 in 1 year. Led the Consumer CDAO College Intern Program including campus coordination, recruiting efforts, on-site training and mentoring. Converted top talent to permanent positions upon graduation. Led teammate engagement efforts for the CDAO. Overall engagement scores improved by 20%. Achieved 100% on individual management scores 2 consecutive years.
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  • Ncr Corporation
    Director, Business Intelligence And Enterprise Planning
    Ncr Corporation 2013 - 2015
    Duluth, Ga
    Led global reporting, analytics and forecasting efforts across the organization. Stabilized the enterprise planning application, leaning processes and reducing load times by 80%. Upgraded hardware and software, improving performance by 60% and downtime by 25%. Upgraded BI environment and enhanced functionality that supported 6,800 users. Developed a self-service training “channel”, containing hands-on videos. Improved user adoption of Business Objects BI platform by 39%. Led a global multi-year agile Management System Transformation project, integrating Hyperion, SalesForce and GL. Set the financial reporting vision and automated financial reporting across the enterprise. Trained SMEs in Europe and Asia. Provided leadership greater visibility to summarized reporting with access to sub-ledger details. Led the team that launched the ATM big data project. Reduced ATM service calls by identifying the probability of part failures during a planned outage. Reduced down-time by 20% and improved customer satisfaction scores by 10%.
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  • Ge Energy
    Sr. Manager, Business Intelligence
    Ge Energy 2010 - 2013
    Atlanta, Georgia
    Designed, developed and implemented an end-to-end Business Intelligence platform across the Power Services segment. Led a large team of off shore / near shore developers, and delivered KPIs necessary to provide insights to field management. Developed a BI Solution for the Power Services ERP project, supporting the information needs of 1K+ users across the globe, including self-service, dashboards, analytics and managed report packages. Created a custom Cognos BI training program for the Power Generation field managers and delivered the training throughout the US, Europe and Asia. Completed Six Sigma Green Belt Training. Received the CIO award, Above & Beyond award, Expertise award and the Imagination and Courage CIO award all for delivering BI solutions as part of various enterprise initiatives. Served as Project Mentor for the Information Technology Leadership Program (ITLP), for incoming college graduates.
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  • Medassets, Inc
    Director Business Intelligence
    Medassets, Inc 2007 - 2010
    Led the data warehouse, performance management and business intelligence efforts across the organization. Managed the Finance IT cost center with a yearly budget of $1M. Developed the corporate data warehouse strategy, integrating SalesForce, financial and HR sources and creating the foundation for BI and Performance Management platform. Automated Excel and Access content, mitigating SOX compliance risk. Developed and implemented the CPM strategy for the FP&A group, introducing automation and standardization. This effort cut 2 full days out of the monthly close process. Developed high impact reporting solutions for Finance, Sales, FP&A, Operations and HR. Presented our solutions at Cognos Finance Forum. Received the IBM Innovation and Best Practice Award.
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  • Mölnlycke, Us.
    Manager Of Business Intelligence
    Mölnlycke, Us. 2001 - 2007
    Norcross, Ga
    Developed and implemented end-to-end enterprise-wide BI solutions.Additional experience at Cognos, Inc. (now IBM), Crown Crafts and Simons Engineering (now AMEC Foster Wheeler)
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Susan Dean Skills

Business Intelligence Data Warehousing Business Analysis Cognos Enterprise Software Project Management Data Modeling Business Process Data Warehouse Architecture Requirements Analysis Consulting Etl Leadership Business Intelligence Analytics Olap Dashboard Management Pre Sales Business Analytics Strategy Crm Data Integration Master Data Management Sdlc Software Project Management Databases Cross Functional Team Leadership Teambuilding Business Process Improvement Corporate Performance Global Reporting Key Performance Indicators Information Delivery Strategic Planning Data Governance Training Delivery Coaching And Mentoring Teammate Engagement Change Management Design Thinking Data Quality Digital Transformation Vendor Management Six Sigma Recruiting Data Management Performance Management Integration

Susan Dean Education Details

Frequently Asked Questions about Susan Dean

What company does Susan Dean work for?

Susan Dean works for Takeuchi

What is Susan Dean's role at the current company?

Susan Dean's current role is Qlik Luminary|Business Intelligence | Data Analytics | Strategic Planning | Data Governance | Team Development | Vendor Management.

What is Susan Dean's email address?

Susan Dean's email address is se****@****eam.net

What is Susan Dean's direct phone number?

Susan Dean's direct phone number is +177031*****

What schools did Susan Dean attend?

Susan Dean attended Emory University.

What are some of Susan Dean's interests?

Susan Dean has interest in Education.

What skills is Susan Dean known for?

Susan Dean has skills like Business Intelligence, Data Warehousing, Business Analysis, Cognos, Enterprise Software, Project Management, Data Modeling, Business Process, Data Warehouse Architecture, Requirements Analysis, Consulting, Etl.

Who are Susan Dean's colleagues?

Susan Dean's colleagues are Marvin Martin, Jeff Baldwin, Mariah Foster, Blake Pace, Jayr Buat, Carson Dickens, Howard Snow.

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