Susan Emanuelson Email & Phone Number

Sturgeon Bay, Wi, Us

Sturgeon Bay, Wi

Bentonville, Ar

Conduct assigned audits (for example: allowances due, freight/handling, duplicate payments) by collecting, analyzing, and evaluating payables activity.Compare actual payable terms to supplier agreements. Identify overpayments.Take steps to recover lost funds.Defend claims with suppliers and merchants to facilitate the collection of lost dollars. Negotiate with supplier for resolution.Recommend solutions for corrective action. Follow up on claims in approval status. Manage audit timelines and provide rationale for extensions. Contribute to compliance with audit guidelines and procedural controls by analyzing claims filed by third-party auditors to ensure missed claims are captured by the internal Audit team in the future. Follow established claim approval processes and keep involved parties informed of ongoing issues and compliance procedures. Contribute to department productivity and goal attainment by meeting release deadlines, sharing process improvement ideas, notifying managers of issues or problems, participating in departmental and divisional meetings, attaining dollar recovery goals, reducing recoveries by external auditors, adjusting to change and shifting priorities and maintaining status updates. Provide Customer service by answering Customer questions, responding to Customer requests and recording communication activity in Remedy message system.

Bentonville, Ar

Provide customer service by responding to and resolving customer questions and issues.Refer internal/external customers to appropriate department for issue resolution.Educate internal and external customers on resolution protocol.Communicate with internal and external customers to retrieve and request additional documentation. Update management team about significant customer issues.Adhere to legal and regulatory requirements to ensure complianceCollaborate with managers, co-workers, customers, and other business partners.Determine and recommend ways to address improvement opportunities and adapt to and learn from change, difficulties, and feedback.Process invoices by seeking authorization, review invoice documentation, and prepare consolidated spreadsheet for allocating asset and expense charges.

Sister Bay, Wi

Conducted various bank transactions with accuracy. Maintained and balanced cash drawer daily.High degree of confidentiality, professionalism and customer service.Identified opportunities to promote bank products.Operated remote capture scanning of all bank transactions, correcting if necessary. Opened/closed personal and business transaction accounts, CDs, IRAs.Advised customers on financial needs.Safe deposit box administration.

Sister Bay, Wi

Sister Bay, Wi

Conducted various bank transactions with accuracy. Maintained and balanced cash drawer daily.High degree of confidentiality, professionalism and customer service.Identified opportunities to promote bank products.Operated remote capture scanning of all bank transactions, correcting if necessary. Opened/closed personal and business transaction accounts, CDs, IRAs.Advised customers on financial needs.Safe deposit box administration.

Sister Bay, Wi

Entered daily transactions using QuickBooks.Accounts Payable/Receivable. Created architect/client contracts.Submitted change orders/lien waivers.Filed quarterly taxes.Balanced bank accounts monthly. Designed marketing materials using Microsoft Publisher.Corresponded with clients in writing as necessary.Answered telephone/sorted and distributed mail.

Managed area library branches as needed.Researched and ordered library materials for patrons.Checked in/out library materials.Learned and became proficient in library computer system.Prepared and entered new library materials in computer system.Maintained order of library materials.

Sister Bay, Wi

Responsible for accounts payable, payroll and quarterly tax filing.Entered all financial transactions in QuickBooks and reconciled monthly bank statements.Created and published weekly church bulletin and monthly newsletter with Microsoft Publisher.Typed weekly sermon notes.Handled newspaper press releases and weekly ads.Ordered and maintained office supplies.

Bachelor Of Arts, Interdisciplinary Studies, Business Administration Minor, 3.4

Education record