Susan Franken, Lpn/Bshm, Cdp

Susan Franken, Lpn/Bshm, Cdp Email and Phone Number

LPN, Healthcare Management @ Guardian Pharmacy of the Heartland
Susan Franken, Lpn/Bshm, Cdp's Location
Kansas City Metropolitan Area, United States
Susan Franken, Lpn/Bshm, Cdp's Contact Details

Susan Franken, Lpn/Bshm, Cdp personal email

n/a
About Susan Franken, Lpn/Bshm, Cdp

Highly skilled professional with more than 26 years practical experience in assisted living, hospital, home care, hospice, skilled care, long term care, outpatient surgery, and primary care environments. Integral part of leadership team for skilled care, assisted living and long term care community. years direct supervision and management for a team of 20-25 associates.Specialties: • Budget management, contract negotiations, clinic-vendor liaison• CMS guidelines/regulations related to home care, skilled care and long term care. Adult Home Care Operators License • Ability to manage priorities and meet deadlines, advanced problem solving skills• Ability to design and execute new policies and programs• Organized Intake and Triage department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines. • Proficiency in medical laboratory and clinical procedures• Solid clinical skills coupled with patient-focused people skills• Proficiency with EMR charting, medication management, patient scheduling

Susan Franken, Lpn/Bshm, Cdp's Current Company Details
Guardian Pharmacy of the Heartland

Guardian Pharmacy Of The Heartland

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LPN, Healthcare Management
Susan Franken, Lpn/Bshm, Cdp Work Experience Details
  • Guardian Pharmacy Of The Heartland
    Lead Account Manager
    Guardian Pharmacy Of The Heartland Sep 2024 - Present
    Lenexa, Kansas, United States
  • Guardian Pharmacy Of The Heartland
    Nurse Account Manager
    Guardian Pharmacy Of The Heartland Oct 2023 - Nov 2024
    United States
  • Prairie Elder Care
    Director Of Health And Wellness
    Prairie Elder Care Apr 2023 - Aug 2023
    United States
    Expanded scope of control to include free standing Dementia Care Day Program• State and local regulatory compliance for free standing Dementia Care Day Program• Developed and implemented plan of care for clients attending program• Internal audits, identifying areas of non-compliance and implanting corrective plan of actions • Process reviews and improvement• Continued responsibilities of Executive Director at residential home setting
  • Prairie Elder Care
    Executive Director, Lpn
    Prairie Elder Care Sep 2019 - Aug 2023
    • Lead compliance initiatives, ensuring adherence to all state, and local regulations, resulting in zero deficiency survey results• Conduct regular internal audits, identifying areas of non-compliance and implementing correctiveaction plans.• Established strong working relationships with regulatory agencies, serving as the primary point ofcontact during pharmacy audits and state survey inspections.• Play a key role in developing and updating policies and procedures to align with… Show more • Lead compliance initiatives, ensuring adherence to all state, and local regulations, resulting in zero deficiency survey results• Conduct regular internal audits, identifying areas of non-compliance and implementing correctiveaction plans.• Established strong working relationships with regulatory agencies, serving as the primary point ofcontact during pharmacy audits and state survey inspections.• Play a key role in developing and updating policies and procedures to align with changing regulatory standards, ensuring ongoing compliance excellence.• Developed and implemented marketing materials• Direct technological improvements, implementation of electronic MAR and medical record system • Oversee operations, marketing, and human resources to optimize business performance• Build and maintain strong company team by hiring and training qualified staff• Expanded scope to include responsibilities of community nurse Show less
  • Prairie Elder Care
    Staff Nurse
    Prairie Elder Care Feb 2019 - Sep 2019
    Overland Park, Kansas
    • Provide direct care and supervision of up to 32 residents• Provide direct care and assessment for medical, psycho-social needs and physical conditions of residents, developing care plans accordingly• Established and maintained effective communication with staff, physicians and communityorganizations to promote high quality patient care
  • Autumn Leaves Memory Care
    Director Of Healthcare
    Autumn Leaves Memory Care Apr 2018 - Feb 2019
    Overland Park, Kansas
    Oversee the daily health and wellness of 46-54 memory care residents• Provide direct care and assessment for medical, psycho-social needs and physical conditions of residents• Develop care plans accordingly.• Coordinate care and support for resident and families, liaison between healthcare services and residents/families to ensure effective communication and coordination of care• Manage daily operations of the community to include but not limited to organization alignment… Show more Oversee the daily health and wellness of 46-54 memory care residents• Provide direct care and assessment for medical, psycho-social needs and physical conditions of residents• Develop care plans accordingly.• Coordinate care and support for resident and families, liaison between healthcare services and residents/families to ensure effective communication and coordination of care• Manage daily operations of the community to include but not limited to organization alignment, business development, operational budgets• Manage regulatory compliance, risk management, and employee training. Show less
  • Garden Villas Of Lenexa
    Assisted Living Cordinator
    Garden Villas Of Lenexa Sep 2017 - Apr 2018
    • Oversee the daily health and wellness of 44-46 residents,• Assess medical, psycho-social needs and physical conditions of residents and develop care plansaccordingly.• Provide direct nursing care, supervision of CMA and CNA,• Assist with operations in nursing department.• Manage daily operations of the community to include but not limited to service alignment, budgets,wage and hour.
  • Brookdale
    Health And Wellness Director
    Brookdale Feb 2016 - Aug 2017
    Oversee the daily health and wellness of 46-50 residents,• Assess medical, psycho-social needs and physical conditions of residents and develop care plansaccordingly.• Coordinate with resident, families, physicians, pharmacy, hospice, private duty, resident programs,and home health to ensure effective communication and coordination of patient care.• Manage daily operations of the community to include but not limited to service alignment, budgets,wage and hour.• Manage… Show more Oversee the daily health and wellness of 46-50 residents,• Assess medical, psycho-social needs and physical conditions of residents and develop care plansaccordingly.• Coordinate with resident, families, physicians, pharmacy, hospice, private duty, resident programs,and home health to ensure effective communication and coordination of patient care.• Manage daily operations of the community to include but not limited to service alignment, budgets,wage and hour.• Manage recruitment and training of nurses, CNAs and CMAs.• Conduct employee evaluations, educations and investigated complaints and concerns.• Implementation and associate training on applicable laws and regulations for all assisted living Show less
  • Brookdale
    Quality Assurance Nurse
    Brookdale Jun 2014 - Feb 2016
    • Directly supervised and managed daily activities of 2-3 restorative CNAs• Indirectly supervised daily activities of the clinical team including physicians, nurse practitioner, nurses, and CNAs.• Complied and trended data related to infection control, re-hospitalizations, incidents, and antipsychotic use.• Determined root case in each area and developed education, new processes and improvement plans. • Coordinated and lead monthly meetings with department managers to review… Show more • Directly supervised and managed daily activities of 2-3 restorative CNAs• Indirectly supervised daily activities of the clinical team including physicians, nurse practitioner, nurses, and CNAs.• Complied and trended data related to infection control, re-hospitalizations, incidents, and antipsychotic use.• Determined root case in each area and developed education, new processes and improvement plans. • Coordinated and lead monthly meetings with department managers to review, collaborate, correct areas of concern and improve service.• Consistently complied with and educated associates on applicable laws and regulations for all levels of care Show less
  • Carondelet Home Care Services
    Clinical Intake Supervisor
    Carondelet Home Care Services Feb 2011 - Feb 2014
    Overland Park, Kansas
    Professional with a demonstrated history of leading operations, quality control, and quality patient care in homecare setting. Recruited, hired, trained and coached on average of 6-8 new employees per year. Oversee daily operations of Intake, Triage and referral operations while directly managing a team of six. Indirectly managed and supported team of 40 field staff. Developed and implemented the reorganization of processes within department. Responsibilities include referral management… Show more Professional with a demonstrated history of leading operations, quality control, and quality patient care in homecare setting. Recruited, hired, trained and coached on average of 6-8 new employees per year. Oversee daily operations of Intake, Triage and referral operations while directly managing a team of six. Indirectly managed and supported team of 40 field staff. Developed and implemented the reorganization of processes within department. Responsibilities include referral management, phone interaction with patients and referral sources; coordinate schedules for intake and field personnel. Review lab reports and physicians orders, EMR documentation. Process and analyzing of reports from various sectors of the agency, agency budgets, work closely with senior management to strategize best practices within CMS regulations. Assist with infection control and flu clinics for all staff. Provide backup on call coverage for weekend triage, assist patients with troubleshooting equipment, and triage medical concerns with patients, contact physicians regarding medical issues. Show less
  • Take Care Health Systems
    Licensed Practical Nurse
    Take Care Health Systems Sep 2004 - Jan 2011
    Overland Park, Kansas
    Responsibilities include providing primary care and episodic care to Sprint employees/families and coalition partners, managing daily patient volume of 60-70 patients, phlebotomy, ekg, spirometry, routine immunizations, travel medicine/immunizations, assist with non-invasive procedures, EMR charting/scheduling, IV therapy, splinting, wound care, patient education and disease management, medical supply ordering, day to day management of $50,000 medical supply budget, medical waste management… Show more Responsibilities include providing primary care and episodic care to Sprint employees/families and coalition partners, managing daily patient volume of 60-70 patients, phlebotomy, ekg, spirometry, routine immunizations, travel medicine/immunizations, assist with non-invasive procedures, EMR charting/scheduling, IV therapy, splinting, wound care, patient education and disease management, medical supply ordering, day to day management of $50,000 medical supply budget, medical waste management, clinic-vendor liaison, instrumental in the implementation of physical therapy and preventive health programs for diseases such as hypertension, asthma, and diabetes. Participated in company meet/greets for Sprint and coalition partners. Influential role in set up, administration and documentation of 3,000 flu injections yearly. Administration and management of allergy injections. Show less
  • Jefferson City Medical Group (Jcmg)
    Preoperative Nurse/Licensed Practical Nurse
    Jefferson City Medical Group (Jcmg) Apr 2000 - Sep 2004
    Assist providers with non-invasive office procedures, daily patient management of 40-50 patients in a Family Practice office, telephone triage with an average of 20 patient calls daily, referrals, appointment scheduling, phlebotomy, patient education and disease management, routine immunizations, pediatric and adult growth/development. Preoperative assessments, administration and monitoring of medications, pre/post care education, follow up care calls, accurate and proficient documentation.
  • St Marys Health Center
    Licensed Practical Nurse
    St Marys Health Center Sep 1998 - Apr 2000
    Primary nurse with total patient care of 4-5 patients per shift, medication administration, monitoring of chemotherapy/blood products/antiarrhythmics, patient/family advocate, education, cardiac monitoring, palliative care, transcribing and implementing physician orders, phlebotomy, IV therapy, assisting with procedures (i.e. bone marrow aspirations, lumbar puncture, cardioversion)

Susan Franken, Lpn/Bshm, Cdp Skills

Software Documentation Telephone Triage Acls Nursing Education Patient Advocacy Vital Signs Home Care Bls Customer Service Hipaa Microsoft Office Nursing Acute Care Family Medicine Outpatient Surgery Employee Wellness Patient Education Palliative Care Management Supervisory Experience Healthcare Management

Susan Franken, Lpn/Bshm, Cdp Education Details

Frequently Asked Questions about Susan Franken, Lpn/Bshm, Cdp

What company does Susan Franken, Lpn/Bshm, Cdp work for?

Susan Franken, Lpn/Bshm, Cdp works for Guardian Pharmacy Of The Heartland

What is Susan Franken, Lpn/Bshm, Cdp's role at the current company?

Susan Franken, Lpn/Bshm, Cdp's current role is LPN, Healthcare Management.

What is Susan Franken, Lpn/Bshm, Cdp's email address?

Susan Franken, Lpn/Bshm, Cdp's email address is sf****@****est.net

What schools did Susan Franken, Lpn/Bshm, Cdp attend?

Susan Franken, Lpn/Bshm, Cdp attended Avila University, Johnson County Community College, Nichols Career Center, Jefferson City High School.

What are some of Susan Franken, Lpn/Bshm, Cdp's interests?

Susan Franken, Lpn/Bshm, Cdp has interest in Kids, Cooking, Electronics, Traveling, Outdoors, Sweepstakes, Home Improvement, Shooting, Reading, Sports.

What skills is Susan Franken, Lpn/Bshm, Cdp known for?

Susan Franken, Lpn/Bshm, Cdp has skills like Software Documentation, Telephone Triage, Acls, Nursing Education, Patient Advocacy, Vital Signs, Home Care, Bls, Customer Service, Hipaa, Microsoft Office, Nursing.

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