Created new system for creating and organizing digital files in MS Office.Answered multi-line phone system, directed calls, took messages for staff.Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.

Scripted and story-boarded training videos and slide shows for technical documentation clients.Formatted and edited projects for internal consistency and adherence to client guidelines.Coordinated with web and multimedia developers to ensure timely delivery of products.

Oversaw acquisition of inventory database, point-of-sale software, office furniture and electronics, and storage fixtures for newly formed antique bookselling business.Entered inventory of over 1,000 titles into new POS software.Selected and worked with design team for store build-out.Cooperated with business partner on hiring of first employees.

Transcribed recorded dictation, word processing, editing, database creation and management, filing, weekly mailings. Greeted and directed visitors, answered phones, directed calls.Initiated and led project to update and print custom maps of the Portland metro area for office and industrial brokerage departments. Proposed and carried out project to reorganize company storage area for archiving files.Coordinated all bulk mailing projects. Managed, tracked, and ordered supplies… Show more Transcribed recorded dictation, word processing, editing, database creation and management, filing, weekly mailings. Greeted and directed visitors, answered phones, directed calls.Initiated and led project to update and print custom maps of the Portland metro area for office and industrial brokerage departments. Proposed and carried out project to reorganize company storage area for archiving files.Coordinated all bulk mailing projects. Managed, tracked, and ordered supplies for office of 50+ employees. Direct admin support for the branch's top earning team of 3 commercial real estate brokers. Employee of the Year for 1998. Show less