Susan Gilbert

Susan Gilbert Email and Phone Number

Experienced Marketing Specialist | 15+ Years in Hospital Relations | Expert in Brand Visibility & Engagement Strategies | Proven Success Driving Results @ Hanger Clinic
Susan Gilbert's Location
Colorado Springs, Colorado, United States, United States
About Susan Gilbert

With over 19 years of dedicated service at Hanger Clinic, I currently lead territory growth as a Business Development Manager, earning recognition such as BDM of the Year for my consistent performance and leadership. My proven expertise in direct sales and account management has been instrumental in exceeding a $24 million territory goal, aligning with our mission to improve patient outcomes through innovative orthotic solutions. By combining strategic business development with a deep understanding of patient needs, I have successfully driven growth and innovation. These achievements are a testament to the collaborative spirit of our team and our shared commitment to excellence in enhancing patient care.

Susan Gilbert's Current Company Details
Hanger Clinic

Hanger Clinic

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Experienced Marketing Specialist | 15+ Years in Hospital Relations | Expert in Brand Visibility & Engagement Strategies | Proven Success Driving Results
Susan Gilbert Work Experience Details
  • Hanger Clinic
    Business Development Manager
    Hanger Clinic Dec 2021 - Present
    As a Business Development Manager at Hanger Clinic, I lead strategic initiatives to drive growth and expand market presence within a $24 million territory. My role focuses on building and maintaining strong relationships with healthcare providers, referral sources, and community partners to ensure seamless access to innovative orthotic and prosthetic solutions.By leveraging expertise in direct sales, account management, and market analysis, I consistently exceed growth targets while aligning with Hanger Clinic’s mission to enhance patient care. Collaborating closely with clinical and operational teams, I identify opportunities to improve service delivery, foster innovation, and support individuals in reclaiming their mobility and independence.Key highlights include: • Developing and implementing growth strategies tailored to regional needs. • Strengthening referral networks and fostering long-term partnerships. • Driving results through data-informed decision-making and client-focused solutions.
  • Hanger Clinic
    Practice Manager
    Hanger Clinic Feb 2009 - Aug 2021
    As a Clinic Manager at Hanger Clinic, I oversaw the daily operations of a healthcare facility specializing in orthotic and prosthetic care. My role focused on ensuring the delivery of exceptional patient-centered services while maintaining operational efficiency, compliance, and team collaboration.I led a multidisciplinary team of clinicians and administrative staff, optimizing workflows, enhancing patient outcomes, and achieving key performance goals. By fostering a culture of excellence, I aligned clinic operations with Hanger Clinic’s mission to empower mobility and improve quality of life for patients.Key responsibilities included: • Managing clinic operations, including scheduling, staffing, and resource allocation. • Overseeing patient care delivery to ensure high standards of service and compliance. • Driving business development efforts to grow referral networks and clinic revenue. • Monitoring financial performance, including budgeting, forecasting, and expense management. • Providing leadership, mentorship, and professional development for clinic staff.I took pride in creating a supportive environment for both patients and team members, ensuring Hanger Clinic maintained its reputation as a trusted leader in orthotic and prosthetic care. I managed the highest revenue-generating clinic in the Rocky Mountain Region.
  • Hanger Clinic
    Orthotic Clinician
    Hanger Clinic May 2005 - Jan 2009
    As a Certified Orthotist at Hanger Clinic specializing in hospital trauma, I played a vital role in providing immediate and long-term care for patients recovering from traumatic injuries. My responsibilities included collaborating with medical teams to assess, design, and deliver custom orthotic solutions to aid in recovery, improve mobility, and enhance the quality of life for patients.Key Responsibilities: 1. Patient Assessment and Care: • I evaluated patients referred for orthotic treatment, including those with complex trauma-related injuries such as fractures, spinal instability, or limb loss. • I worked closely with surgeons, physical therapists, and other healthcare professionals to develop tailored treatment plans. 2. Custom Orthotic Design and Fabrication 3. Hospital-Based Support: • I provided immediate orthotic interventions in acute care settings, such as trauma centers or intensive care units. • I adjusted and modified devices as needed based on the patient’s progress and changing needs. 4. Patient Education and Follow-Up: • I educated patients and their families about the proper use and maintenance of orthotic devices. • I monitored patient outcomes and adjusted treatment plans during follow-up visits. 5. Documentation and Compliance: • I maintained detailed patient records and ensured compliance with healthcare regulations and insurance requirements. • I participated in hospital rounds and contributed to care planning meetings.Skills and Qualifications: • I hold certification as an ABC Orthotist and licensure in the state of Colorado. • I have a strong understanding of biomechanics, anatomy, and physiology. • I gained experience in acute care and trauma settings. • I demonstrated excellent problem-solving and communication skills, working with diverse healthcare teams and patients. • I managed a fast-paced, dynamic work environment in a hospital setting.

Susan Gilbert Education Details

  • Century College
    Century College
    Certified Orthotist
  • Mayo Clinic/Prosthetic Labs Of Rochester
    Mayo Clinic/Prosthetic Labs Of Rochester
    Orthotics
  • University Of Wisconsin-River Falls
    University Of Wisconsin-River Falls
    Sociology

Frequently Asked Questions about Susan Gilbert

What company does Susan Gilbert work for?

Susan Gilbert works for Hanger Clinic

What is Susan Gilbert's role at the current company?

Susan Gilbert's current role is Experienced Marketing Specialist | 15+ Years in Hospital Relations | Expert in Brand Visibility & Engagement Strategies | Proven Success Driving Results.

What schools did Susan Gilbert attend?

Susan Gilbert attended Century College, Mayo Clinic/prosthetic Labs Of Rochester, University Of Wisconsin-River Falls.

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