Susan Gregory Email & Phone Number

Fairfield, Ohio, United States

Cincinnati, Ohio, United States

Full-time transitioned to part-time as of 1/1/2023.4Sight harnesses online data (social media, reviews, blogs) to fuel insight-led growth via patent pending machine learning and natural language processing algorithms. Founded by executives with 50+ years across consumer packaged goods, data science and insights, 4Sight discovers consumer truths and unexpected, but actionable insights on brands. Whether it be identifying unmet needs or competitive vulnerabilities, detecting early warning issues and trend on new initiatives, mining consumer comments and reviews for content creation, or tracking new ingredient trends, the 4Sight set of solutions enables action from real time data.

Cincinnati, Ohio

• Same duties as Installation Specialist I, except in addition:• Support the activities of the Implementation organization for add-on installations• Create long and short-term goals with clients, set targets for milestones, adhere to deadlines and allocate resources• Identify and dissolve risks prior to project implementation• Communicate with management to keep projects aligned with estimated projections

Cincinnati, Ohio

• Support the activities of the Implementation organization for the Truck Region• Coordinate with customers, vendors and CDK business units to complete equipment installations• Help to minimize the backlog and create opportunities for CDK to obtain revenue

Lincolnshire, Il

• Set customer experience by providing a standard of excellence as first point of contact • Coordinate and manage calendars for two franchisees and ten staff in a “by appointment” business as well as adjusting last minute changes without losing business for that week• Build business production by increasing appointment count and enhancing client urgency • Provide administrative support via filing, copying, scanning, mailing, faxing and emailing• Achieved Top Administrative Assistant in 2014 Arthur Murray international All Star competition• Track client accounts and project revenue by weekly calculating tuition due • Build strong connection and rapport with students to enhance their experience at the studio• Market new business by handling phone and email inquiries resulting in a 76% avg. new client booking rate throughout 2013-Present• Arrange staff’s travel for competitions• Staff training

-Manage over 20 different accounts-Track inventory levels and fulfill orders according to customer's needs-Monitor inventory to make recommendations as necessary-Perform reconciliations to keep accurate inventory-Provide customer service and communication between a wide range of departments-Facilitate customer's complaints and follow up with corrective actions-Maintain proper update and filing of orders and shipping documents-Train co-workers and account managers

Riverwoods, Il

-Submit and process Medicare applications for BCBS-Direct phone calls and schedule appointments-Maintain all agent and company licenses -Welcom clients to meetings-Various office projects-I was a licensed insurance agent so I was able to give clients a professional opinion when answering customer service calls

Fine Arts, Music Business

Activities and Societies: Pi Beta Phi Fraternity, Senior Class Committee, Best Buddies, University Women's Choir

Music Business

Activities and Societies: JV Poms (Freshman Year), Varsity Poms (Soph Year --Senior Year; Co-Captain Senior Yr) Student Council, Choir