Hello! I'm Susan and I am a Class of 2024 graduate with a BA in Psychology at the University of British Columbia, and currently working as a Sales Representative at ALDO Group. My experiences as a full-time student balancing working professionally has taught me to be versatile and quick to adapt, with a client-focused approach, and accumulating experiences in marketing, consulting and content creation. By prioritizing client satisfaction and relations, I drive successful event promotions and streamline administrative processes, in both professional and academic settings.Open to exciting opportunities and collaborations. Let's connect!
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Sales Development RepresentativePrenuvoVancouver, Bc, Ca
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Sales RepresentativeAldo Group Aug 2022 - PresentVancouver, British Columbia, Canada- Reduced in-store and transaction queue times by 20% by resolving customer inquiries and disputes- Streamlined store close operations by improving procedures on after-hours financial reconciliation and audit reports- Managed team members’ key performance indicators in sales, with 22.5% increase in conversion rates and 12% increase in customer retention rates- Onboarded 10+ new hires adhering to company’s HR policies, ensuring smooth integration and compliance -
Case Manager AssistantPangu Canada Immigration-Law Consulting Ltd. Apr 2022 - Feb 2023Vancouver, British Columbia, Canada- Managed daily office operations, prepared and proofread legal documents, and liaised with clients- Coordinated attorneys’ schedules and created detailed meeting briefs complying to firm policies- Developed new digital and physical filing systems, enhancing data integrity and reducing retrieval times by 30%- Promoted firm’s identity through targeted mail and social media campaigns, yielding 13% boost in client acquisitions
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Assistant Project ManagerMyeo Feb 2021 - Oct 2021San Francisco, California, United States- In charge of curriculum-building and classroom management for Digital Skills Literacy courses for over 500+ Burmese students and professionals- Spearheaded content creation strategy for social media presence, generating over 500k+ views and over 200k followers on Facebook, Instagram, Medium -
Data AnalystMyeo Jun 2020 - Jan 2021San Francisco, California, United States- Led data collection and outreach efforts for 50+ universities Campus Ambassador programs to promote edtech curriculums
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Student Administrative AssistantSkyline College Jan 2019 - Dec 2020San Francisco, California, United States- Coordinated advisors’ appointment schedules, records management, and student onboarding processes- Identified and partnered with top-fit employers to enhance district-wide Career Opportunities database, boosting student job applications by 33%- Increased student engagement rates by 28% by running event operations for Career Advice workshops series and SMCCD District Job Fairs, attracting 8000+ students -
Officer / Content CreatorYouth Society For Education May 2019 - Mar 2020Daly City, California, United States- Editing and creating new content for various events, fundraisers etc. for the organization- Assisting in social events with organizing, social media promotions and helping the general public understand and aid YSE's goals- Has created articles, translated into both English and Burmese, as well as creating flyers for YSE events. -
Hostess ServerBayhill Vietnamese Bistro Mar 2018 - Nov 2019San Bruno, California, United States- Served guests in a fast-paced environment by seating guests, taking orders, serving dishes and removing dinnerware with practiced pacing while providing an optimal experience for each guest- Managed orders and accompanying financial transactions using a digital Point of Sale System- Recommended menu items based on customer needs and preferences, including upselling complementary dishes and drinks- Ensured quality expectations and standards and cleanliness of dining area throughout the day- Answer customer inquiries and resolve issues promptly
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Content Creator Team LeadMyeo Nov 2017 - Apr 2018Yangon, Myanmar- Wrote articles published on Facebook, Medium and WordPress featuring educational resources, tips and advice for young Burmese students and professionals, bilingually in Burmese and English- Overseeing writer teams generating content, proofreading and editing various final drafts before publishing- Generating graphic design works to promote and feature MYEO's online courses catalogues
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Marketing And Social Media InternMyeo Feb 2017 - Nov 2017Yangon, Myanmar
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Media Outreach InternGeek Girls Myanmar Sep 2017 - Dec 2017Yangon, Myanmar-Content writing for Women in Tech-Selecting and interviewing local women working in STEM, specifically technology-related fields, and producing articles reflecting on their journeys and successes into a consumable format. -Sourcing information regarding setting up Tech for Women workshops for local women all over the country.
Susan H. Education Details
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Psychology -
Industrial & Systems Engineering
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Pride IsmHigh School
Frequently Asked Questions about Susan H.
What company does Susan H. work for?
Susan H. works for Prenuvo
What is Susan H.'s role at the current company?
Susan H.'s current role is Sales Development Representative.
What schools did Susan H. attend?
Susan H. attended The University Of British Columbia, Skyline College, Pride Ism.
Who are Susan H.'s colleagues?
Susan H.'s colleagues are Samera Blue, Melanie Reynolds, David W., Sadiya H Chatham, Ciara Ward, Amanda Da Silva, Andre Fallavollita.
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