Susan Hall Email & Phone Number

Naples, Fl, Us

Atlanta, Georgia, United States

 Provide for the acquisition of food, beverage, and general purchases at maximum economics based on business activity. Act as liaison between individuals in the hotel and supplier representatives in the procurement of goods and services required to achieve the objectives of each department. Directly supervise the Purchasing/Receiving staff through delegation of work tasks to achieve set objectives. Attend all Food and Beverage and related meetings such as menu tie-down, weekly forecast and Financial Services. Maintain close communications with Chef and Catering Department on requirements for future menu events to evaluate menus against Par Inventories in determining necessary requirements for outlets and banquet functions. Maintain training tools for subordinates to achieve a better knowledge and understanding of the Purchasing process and applications such as: product familiarity, receiving and storage standards, EOM reconciliation of Food and Beverage inventories, EOM Accounts Payable closing. Counsel and assess present and/or new associate job performance to determine what specific training is required to achieve desired results. Evaluate vendor performance in compliance to Purchasing bid procedures. Maintain close communications with Corporate Purchasing offices for placement and follow-up on quarterly and annual order requirements. Attend area hotel and restaurant shows and seminars to establish new vendor relations and learn of new products and ways to improve present operation. Manage weekly bid process to ensure the best prices are being obtained on frequently purchased items. Coordinate weekly wine, liquor and beer purchases, ensuring compliance with state liquor laws. Establish and maintain requisition procedures for alcoholic beverages that guarantee maximum control over inventories. Work daily with Accounts Payable to ensure Birchstreet is accurate and up to date.

Atlanta, Georgia, United States

 Manage a $34,000,000 a year Private Member-Only Club by maintaining the purchase order system; issue purchase orders for needed products, materials, and services; monitors purchase orders to assure that deliveries are correct. Manage, supervise, and train purchasing and receiving team. Ensure all legal documents are in place for all vendors and suppliers. Coordinate the procurement and distribution of food items, paper goods, health clubs’ items, laundry, housekeeping, and all other departments, with production operations; coordinate receiving function for liquor and wine products including payment for 4 different restaurants and entire club. Obtain the best value at the lowest price consistent with established quality standards and delivery schedules. Maintain files of vendors’ stock lists, catalogs, price sheets and discounts Forecast market conditions, availability of materials, and economic conditions. Handle communications concerning over-shipments, shortages, price changes and related matters. Determine the cost of deliveries and the best methods of transportation. Develop specifications for products, materials, and services in cooperation with personnel responsible for production and service. Authorize the rejection of materials that fail to meet specifications. Determine necessary par levels to provide adequate food and supplies and to minimize investments. Select vendors and negotiate reasonable terms with their company representatives. Evaluate vendors’ products, services, dependability, and costs; Solve problems with vendors; expedites deliveries as necessary; Wors with vendors to identify new products, materials, and processes. Develop job descriptions for storeroom clerks, Plan professional development and training opportunities for staff. Manage staff to ensure that established purchasing procedures are consistently followed. Train storeroom clerks and staff how to follow established purchasing procedures.

Lithonia, Georgia, United States

- Responsible for purchasing all items for the facility outside of produce. - Responsible for managing local supplier relationships, determining order quantities, ensuring all product arrives in a timely manner and meets quality expectations, as well as working to improve purchasing KPIs.Procurement:- Manage ordering process for multiple menu cycles by balancing lead times, forecast variability, and multiple purchase orders- Place timely, accurate orders with Home Chef vendors and/or source product locally- Work regularly in excel to determine purchase quantities- Utilize Home Chef ERP system to cut purchase orders and track in-house inventory- Work cross functionally with quality and production teams daily- Reduce excess over orders by tracking product starting inventory and cutting orders as needed- Quickly source product and resolve problems in a timely manner related to inventory, product quality, and yields- Balance production schedule with product perishability to determine best product delivery date- Balance food costs with product quality by sourcing product from vendors that can meet Home Chefs delivery dates and quality expectations- Review product yields and over orders on a weekly basis and make adjustments as needed- Manage product yields and forecast variability while adjusting product quantities as needed Vendor Management:- Regularly communicate with Home Chef vendors to ensure on-time delivery and quality ingredients- Onboard new vendors by reviewing Home Chef ordering model and product specifications- Ensure vendors are meeting product specifications and communicate necessary changes- Document any vendor concerns and work with supply chain managers to resolve as needed- Work with vendors to return excess product

Atlanta, Georgia, United States

Manage all phases of the purchasing process, production planning and scheduling, inventory processes, and shipping and receiving details, vendor management, and out-of-stocks/recoveries for the Clifton Café and Coffee Central (Starbucks). Train/manage Inventory Specialist on the overall processes of supply chain and inventory management.Ensure procurement policies for all items are purchased and delivered within budget and time constraints.Create order schedulers for each vendor to ensure proper inventory and ordering.Generate/review POs based on inventories and transmit POs to Suppliers and follow-up on shipments.Monitor out-of-stocks and recoveries to prevent shortages on customer fulfilment.Responsible for reconciling invoices, requisitions, and charges for Emory University Hospital and Tower.Maintain Cbord database which relates to the purchasing process, such as item maintenance, orders schedules and inventory content, accuracy, and data normalization. Key Accomplishments: Developed inventory policies/procedures for the new Tower Cafeteria and Coffee Central.Contributed to $20,000 in reduction per month by implementing inventory control procedures, reduction is waste, and policy and procedures for PO reviews; Improved forecast accuracy to 95% from initial 65% accuracy.

Naples, Florida, United States

 Hired, trained, supervised, and mentored 30 + employees.  Maintained inventory control and processes of stocking merchandise, setting up and organizing displays. Supervised unloading of all trucks and flow of merchandise to sales floor or storage as appropriate.  Received and offloaded merchandise from truck and processed it to the floor to be merchandised to shelves and endcaps Responsible for cash, payroll auditing, and budgeting for the store. Set and achieved weekly sales goals based on upper management expectations.  Provided training to associates on a one-to-one basis on guest service, product knowledge, merchandising, selling skills, safe merchandising techniques and use of equipment.  Drove sales though activities such as guest engagement, product demonstrations, and suggestion selling. Ensured proper merchandising and signage of all sales floor areas.  Ensured proper opening and closing of location according to store scheduled hours, including store recover and activating/deactivating the location alarm.  Ensured all transactions were accounted for through the proper handling of all cash, receipts, and reports and ensured that night deposit was made in a timely fashion.

Fort Myers, Florida Area

 Delivered course lectures and facilitated student engagement on Microsoft Word, Excel, PowerPoint and Access, and Operating systems of Windows 7, Windows Vista, Windows XP, Window 8, and Windows 10.  Created training content to better enhance the teaching experience and provide students a better learning experience Fostered an environment of cooperation and teamwork among all campus departments.  Partnered with other departments as necessary to ensure student success.  Provided direct technical support to computer users, students, and faculty. Worked on the committee to help with recertification of the school’s accreditation. Worked one-on-one with students assessing and providing developmental feedback assess student progress in achieving theory and performance requirements of the program

Fort Myers, Florida, United States

 Delivered course lectures and facilitated student engagement on Microsoft Office Word, Excel, PowerPoint, and Access. Created training content to better enhance the teaching experience and provide students a better learning experience Prepared course plans and training materials and reviewed Course Control Documents (CCD)  Created exams, quizzes, and projects/assignments and administer pre-test/post-test.  Worked on the committee to help with recertification of the school’s accreditation. Worked one-on-one with students assessing and providing developmental feedback assess student progress in achieving theory and performance requirements of the program

Master'S Degree, Information Technology, 3.75

Bachelor'S Degree, Computer Systems Networking And Telecommunications, 3.5