• Oversees quality processes of five manufacturing plants in the southeast region of the United States• Co-manages plant quality managers and coaches plant site leadership on process improvements• Works with operations, implementing continuous improvement and leading lean events to improve inefficient processes, enforcing cost-of-quality reduction initiatives• Forms strategic alignment with production, quality, and sales to implement continuous improvement projects• Manages cross-functional teams in driving solutions and employing countermeasures to eliminate repeated nonconformance• Team lead in the development, training, and standardization across all regions of the implementation of the Root Cause/Corrective action (RCCA) process • Leads and mentors RCCA investigations at the southeast plants, providing timely resolutions to customer inquiries, feedback on investigations, and corrective actions• Analyzes and maps out workflows identifying opportunities to remove waste and low-value activities• Instills a professional work environment with internal/ external customers, effectively managing up, down, and across the organization building collaborative relations

• Directed oversight of supplier management-related activities, strengthening internal and external relationships• Implemented organization projects and processes to ensure overall supplier quality was continuously improving• Leveraged global supplier quality best practices ensuring key process indicators and deliverables were met• Defined, coordinated, and implemented strategies to support continuous improvement and development of underperforming suppliers’ processes, controls, and measurement systems to ensure incoming product quality• Developed and implemented guidelines and policies, ensuring achievement of supplier quality targets• Spearheaded quality improvement processes resulting in reductions in the Cost of Poor Quality (COPQ)• Managed and developed staff in meeting objectives and delivering best practice results and continuous improvements by sharing department KPIs and providing actionable feedback• Voting member of the Compliance Assurance Board, ensuring supplier parts and design changes met quality requirements and specifications

• Assured quality products and processes by establishing and enforcing quality standards and testing materials and products• Established quality/reliability standards by studying product and consumer requirements with members of the management and engineering team• Led continuous improvement within the manufacturing plant, including the rollout and execution of lean manufacturing-related plans, activities, and processes• Developed tools to maximize the effectiveness of lean sustainability over time - SPC, lean manufacturing, pass-down meetings, GEMBA, among other related continuous improvement tools• Fostered company KPIs based on business process models; manufacturing, procurement, sales, and on-time delivery• Collaborated with design engineering in prototype builds and qualification of new product development (NPI) • Served as a change agent for culture change and the use of leadership standard work at all levels of the organization• Mentored site department heads and staff on the value of process improvement methodologies under Lean Six Sigma principles• Established standards for the disposition of finished products by devising evaluation tests, methods, and procedures

• Established the supplier quality department and developed the requirements for the supplier qualityprogram, driving actions of the supplier qualification process of identifying, selecting, evaluating, andmanaging component and assembly suppliers• Drove supplier quality management activities of suppliers for commodities used in product manufacturing• Performed on-site verification audits of processes and quality systems, ensuring compliance with requirements (documentation, risk, performance, and completed corrective actions)• Ensured initial quality requirements were met in the onboarding of new suppliers and collaborated in real-time with established suppliers• Cultivated strategic direction for the supplier quality assurance team, focusing on supplier development and partnership• Collaborated with service organizations, service supply chains, and suppliers to continuously improveperformance of key components

• Oversaw all functions of the site quality organization - internal, supplier quality, and customer• Directed the QMS strategy, gaining support from cross-functional key stakeholders within the organization ensuring quality program policies, plans, standards, and requirements were met• Maintained product quality by enforcing quality assurance policies and procedures and government Requirements• Led collaborative teams, strengthening working relationships between the organization and customers• Assimilated the organization in critical thinking, ensuring understanding and application of qualitytools, disciplines, and methods used to develop organizational effectiveness• Established KPIs to measure the organization’s quality performance and development of performancegoals and strategies

• Implemented departmental business and technical strategies, goals, objectives, and related KPIs,certifying alignment with the organization’s vision and strategy • Analyzed quality system data (return material authorizations, production reworks, customercomplaints, and supplier approvals & performance) for trends measuring business effectiveness of thequality program and identifying areas of improvement• Created a product quality documentation system by writing, updating, and training employees on quality assurance procedures• Drove standard work, developed training methods, mentored, and coached to cultivate skill• Piloted continuous improvement through effective RCCA• Coordinated and led all customer and third-party audits for upholding AS9100 certification

• Collaborated with stakeholders across multiple sites, analyzing new and current business needs, soliciting and developing requirement details, and designing business solutions enabling the company to achieve objectives• Drove quality improvement initiatives across sites by overseeing all quality processes - design and layout, fabrication, procurements, and assemblies• Directed and coordinated execution of critical projects - identifying inter-dependencies and risk components, progress, communication, coordination, and collaboration across teams• Partnered with business leaders in problem-solving activities and evaluations of short and long-term business challenges• Championed the 'Voice of the Customer' by actively managing customer feedback related to quality, cost, safety, service, and delivery• Identified and mitigated potential risks to maintain high standards and meet customer expectation• Utilized lean manufacturing principles and methodologies to streamline operations to reduce waste• Led the plant safety team ensuring a hazard-free environment and optimal working conditions and opportunities• Managed change with cross-functional teams and mentored continuous improvement methodologies across multiple sites• Acted as Plant Manager engaging in all responsibilities held by the VP of Operations when VPO was unavailable

• Led the division quality department for all commercial and military customers on quality issuesregarding hardware products• Collaborated with senior leadership, engineering, OEMs, supplier quality vendors to resolve quality issues• Engaged with customers establishing rapport and addressing customer demands ensuring supply of product and services• Directed customer quality engineers - ensuring all customer quality requirements were met following quality improvement plans• Managed component engineers - overseeing technical reviews of drawing changes for design compliance, new part set-up, Kit drawing creation and maintenance, and part standardizations • Oversaw quality systems engineers - leading strategic quality improvement efforts aligned with theorganization’s quality initiatives and compliance objectives• Oversaw FAA certification projects and coordinated project certification plans, both internally andwith supporting vendors• Led the disclosure and recall reporting process with customers through the Government-IndustryData Exchange Program (GIDEP alerts)

Quality Reliability Engineer • Developed, applied, and maintained quality and reliability standards for processing materials into partially finished or finished product• Performed equipment valuation and developed venture summaries to upgrade equipment assets with reliability technology to eliminate failuresResearch & Development Engineer • Qualified substrate and packaging technologies for the development of new materials, equipment, process flows, and process improvementsManufacturing Process Engineer• Developed manufacturing processes by studying product requirements - researching, designing, modifying, and testing manufacturing methods and equipment manufacturing methods and systems, to minimize cost while increasing productivity