Susan Haner

Susan Haner Email and Phone Number

AR Manager @ SWDS
Church Lane, St. George West Ward,City of Bristol,BS5 7AG,United Kingdom
Susan Haner's Location
Foothill Ranch, California, United States, United States
Susan Haner's Contact Details
About Susan Haner

Susan Haner is a AR Manager at SWDS. She possess expertise in team building, customer service, inventory management, apparel, management and 7 more skills.

Susan Haner's Current Company Details
SWDS

Swds

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AR Manager
Church Lane, St. George West Ward,City of Bristol,BS5 7AG,United Kingdom
Website:
swds.co.uk
Employees:
10
Susan Haner Work Experience Details
  • Swds
    Ar Manager
    Swds Aug 2018 - Present
  • Oakley
    Ar Operations Manager
    Oakley Jan 2015 - Jan 2017
    Managed the Accounts Receivable Operations function supporting Oakley’s US wholesale and International Distributor sales channels (annual sales in excess of $500 million).• Led staff of 10 performing the cash application, credit/debit processing and customer master data maintenance functions.• Recruited, trained and developed department staff, maintained open communication, provided ongoing cross-training for staff members with continuous feedback to improve staff performance.• Created desk processes for the day to day operations, and responsible for continuous updates.• Managed month-end closing process within fast closing deadlines.• Performed month-end reconciliation of bank and cash clearing accounts.• Functioned as department’s subject matter expert, investigating and correcting invoices and other documents with errors.• Prepared daily journal entries for bank reconciliation.• Advised Collections team on methods to research, document and resolve issues on customer accounts, including unreconciled chargebacks.• Served as department’s designated SAP “super user,” advising staff and peers on the use of system resources.• Supported sales team and returns department in the research and resolution of billing errors.• Developed annual department budget and controlled department costs.• Maintained SOX Compliance for A/R Operations processes. Maintained process narratives, policies and procedures; identified areas to standardize and improve A/R processes.• Assisted Accounts Payable department in handling vendor queries regarding payments not received; helped facilitate vendor payments by working with managers approving invoices.• Supported Accounts Payable team in coding vendor refunds.
  • Oakley
    A/R Operations Supervisor
    Oakley Jan 1997 - Jan 2015
    • Led staff of 10 performing the cash application, credit/debit processing and customer master data maintenance functions. • Served as functional lead for Oakley’s SAP implementation, collaborating closely with IT and users throughout the design, testing and go-live.• Developed and implemented A/R Operations business processes for the creation of credit and debit memos, wholesale account adjustments, credit card processing, account reconciliation and month-end closing. • Created and implemented A/R Operations shared services program supporting acquired wholesale businesses. • Created a process for researching fraudulent retail and e-commerce credit card charges.• Set up banking logistics for 140 Oakley retail stores, including development of banking relationships, courier set up and liaison for cash process.• Created and managed the payment application process for Oakley’s retail business, having annual cash receipts in excess of $250 million.• Collaborated with Accounts Payable department in creating a refund process for Oakley’s wholesale business.
  • Oakley
    A/R Operations Lead
    Oakley Mar 1996 - Jan 1997
    Managed the Accounts Receivable and Mail Room Operations function supporting Oakley’s US wholesale.• Developed and managed the sales returns policy, including the creation of return materials authorizations and the subsequent processing of returns.• AR aging on 30 day past due for consumer outstanding invoices. Researched balances and contacted customers for payment.• Organized, established, and led the cash receipts process for event sales, including counting and depositing cash.• Managed petty cash fund.• Prepared daily deposits of cash and check payments
  • Oakley
    Accounts Receivable Operations
    Oakley Jan 1994 - Mar 1996
    Managed the Mail Room operations supporting Oakley’s corporate offices and manufacturing facility.• Recruited, trained and developed a staff of 5 team members.• Created and developed mailroom department processes, including the receipt and delivery all of incoming and outgoing mail. • Responsible for selection, purchasing and implementation of a microfilm process for document retention.
  • Oakley
    Receptionist
    Oakley May 1992 - Jan 1994
    Staffed the reception desk at Oakley’s corporate headquarters, answering and routing a high volume incoming calls. Responded to all mail inquires.

Susan Haner Skills

Team Building Customer Service Inventory Management Apparel Management Marketing Strategy Retail Sales Sap Products Forecasting Leadership Merchandising

Frequently Asked Questions about Susan Haner

What company does Susan Haner work for?

Susan Haner works for Swds

What is Susan Haner's role at the current company?

Susan Haner's current role is AR Manager.

What is Susan Haner's email address?

Susan Haner's email address is sh****@****ley.com

What is Susan Haner's direct phone number?

Susan Haner's direct phone number is +151333*****

What skills is Susan Haner known for?

Susan Haner has skills like Team Building, Customer Service, Inventory Management, Apparel, Management, Marketing Strategy, Retail, Sales, Sap Products, Forecasting, Leadership, Merchandising.

Who are Susan Haner's colleagues?

Susan Haner's colleagues are Vova Stokolosa, Andrew Bieljeski, Darren Reed, Irek Tomczak, Mohammad Abed-Alqader, Maryam Zahra, Leanna Fore.

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