Susan Hashway Email & Phone Number

North Grafton, Ma

• Implemented Billing Organization-Delivering, recording and collecting on invoices for transportation and tank wash to customers, to ensure company growth • Communication- leading liaison between the company and customers • Designed and Delivered Performance reports monthly to customers to continue improvement and company success • Enter actual times for all loads and scan loads to imaging• Prepare purchase orders as required and match invoices to related purchase order numbers.• Handle customer service inquiries and requests and prepare and generate customer requested reports• Multi-Tasking-clerical duties

North Grafton, Ma

• Support the dispatch function by record keeping and computer data entry and customer service functions, and assisting with requests or questions• Review driver paperwork and all trip documentation and prepare them for forwarding to Headquarters• Facilitated and managed multi compartment tankers to ensure on time delivery and maximize time management • Restructured office organization to provide maximum efficiency and customer service, along with systemizing billing and collecting

Auburn, Ma

• Used my leadership and marketing skills to present, sell and introduce many products by captivating/engaging people’s interest • Public speaking experience • Performing on-off premise promotions and tasting • Engage in social media

Westborough, Ma

• Process and verify credit card transactions, run daily credit card batches• Send deposits to lock box• Ensure accurate payment for contractors pay• Verify customer gas and electric accounts for the call center• Create second projects for work and air sealing contracts• Verify customers contracts for air sealing an weatherization work, making sure correct utility is being billed, pricing, and proper documentations are on hand• Run check request reports for contractor pay

Spencer, Ma

• Performed all aspects of facials, hair removal, and make-up artistry.• Actively promote the spa, treatments, services, and retail while providing great customer service.

Worcester, Ma

• Performed all aspects of skin care treatments, make-up artistry, and hair removal.• Actively promote the spa, treatments, services, and retail while providing great customer service. • Performed receptionist duties such as answering phones, setting up appointments, and collecting payment.

Associate’S Degree, Business Administration

Diploma

Ma State Licensed In Esthetics