Susan Havens - Pikas Email & Phone Number

Results-driven and adaptable executive, with proven ability to flex quickly into different roles in the areas of project management, quality and compliance development, audit development, and implementation, while maintaining a superior focus on the customer/client experience. Skilled at inspiring effective cross-functional collaboration and innovative problem solving in fast-paced, high-stakes settings; serving as a subject matter expert to help guide business decisions. Committed to lifelong learning and personal development. My tenacity and enthusiasm is enhanced by the ability to work with cross functional teams towards business goals while focusing on process optimization and customer service.My areas of expertise include:>Quality and Performance trends>KPI>Multi-Site Managerial Capabilities>Process Improvement>Noted Shrink Reduction>Strategic Partnership Development>Change Management>Team Leadership>Transportation and Logistics>Quality Assurance>Data Analysis>Risk Mitigation>Lead Control>Dispute Management>Confidential Information Confidence>Conflict Resolution>People Management >People development>Talent Acquisition>Team Recruitment>Corrective Action Plans>Performance management>Core Values on Morals and Ethics

Listed skills include Wicklander Zulawski, Osha, Hippa, Inventory Control, and 18 others.

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  Niagara University

  Political Science/Federal Law