Susan Higgins Email and Phone Number

 Lead the planning, analysis, implementation and maintenance for Loan Vision Mortgage Accounting Software (Microsoft Nav) Prepared, analyzed and presented monthly financial statements and profitability reporting for multiple branch managers and executives Directed the preparation and filing of required quarterly compliance reporting Coordinated and compiled year-end audit and worker’s compensation schedules and work papers Calculated loss on loans, early payment fees and appropriately charge branches according to compensation agreements Reviewed and advised data validation, system testing and support data integrity processes Identified, implemented and documented process improvement opportunities Effectively communicated and motivated staff, managed multiple priorities and worked under pressure to meet deadlines Established and maintained good communication and working relationships with various internal and external customers to meet company’s objectives Reviewed monthly reconciliations

 Leading and completing Monthly Close process on a 2.5 day cycle Designed and developed Clarity and Smartview reports to streamline processes Developed analytic reports for CFO, CAO and Director of Financial Planning to improve business decisions Integrated Kaufman Hall, Hyperion Enterprise, and Answers on Demand Accounting Systems for 14 ministries on 3 different source general ledger systems Identified, implemented and documented process improvement opportunities Managed deliverables, provided guidance and support to ministries on accounting matters including financial systems and reporting Prepared monthly, quarterly and annual consolidated submissions of both financial and Ascension Health required supplemental reporting and ensured compliance to corporate standards and deadlines Systems administrator for Kaufman Hall, Hyperion Financial Management and Answers on Demand for 38 ministries to include systems training and monthly, quarterly and annual guidance Prepared consolidated budgets for the Director of Financial Planning and provided guidance and support for the ministries Partnered with the Chief Accounting Officer on implementation of strategic business and operational plans, projects and systems Directed the daily duties of the Accounting Systems Analyst I Provided accurate and timely responses to requests by internal and external auditors

 Improved the financial results $35K annually for a non-profitable pharmacy program Prepared bi-weekly labor productivity reports for management and provided action plans to meet or exceed budget Developed daily labor per stat graphs to assist managers in improving staffing decisions Assisted with implementing Kaufman Hall and creating reports to automate financial, productivity and budget reports Prepared and presented monthly financials and annual budgets for four departments Prepared ad hoc reports for accounting Manager, Director, CFO and President Reconciled payroll liability accounts

 Supervised one accounts payable and one payroll associate Prepared journal entries for ten medical offices month-end reports Prepared and provided variance analysis for monthly financial statements and recorded any necessary adjustments Presented preliminary financial statements to senior management Prepared monthly financial analysis for office managers Reconciled balance sheet accounts monthly Prepared annual work papers for external auditors Assisted office managers with annual budget preparation Developed and monitored internal control procedures over Antietam Health Services Inc. and related parties Monitored related party transactions and reconciled general ledger accounts between parties Prepared annual Form 1099s for vendors and implemented IRS Forms to be sent by E-File