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Susan Müller-Dassanayake Email & Phone Number
Customer Success Manager
at
kbht Audit | Tax | Legal
1 work email found
@iubh.de
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
Hilden, North Rhine-Westphalia, Germany
Company size
Who is Susan Müller-Dassanayake? Overview
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Quick answer
Susan Müller-Dassanayake is listed as Customer Success Manager at kbht Audit | Tax | Legal, a company with 90 employees, based in Hilden, North Rhine-Westphalia, Germany. AeroLeads shows a work email signal at iubh.de and a matched LinkedIn profile for Susan Müller-Dassanayake.
Susan Müller-Dassanayake previously worked as Leitung Privatpatienten- und Wahlleistungsmanagement at Helios Universitätsklinikum Wuppertal and Wahlleistungsmanagerin at Helios Universitätsklinikum Wuppertal. Susan Müller-Dassanayake holds Bachelor Of Arts (B.A.), International Hospitality Management from Internationale Fachhochschule Bad Honnef - Bonn.
Company email context
Email format at kbht Audit | Tax | Legal
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*@iubh.de
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Profile bio
About Susan Müller-Dassanayake
Mit über sieben Jahren Berufserfahrung bei Helios, widme ich mich als Leitung des Privatpatienten- und Wahlleistungsmanagements der stetigen Verbesserung unserer Dienstleistungen. Mein Einsatz gilt der Optimierung von Abläufen, der Förderung von Digitalisierungsprojekten und der Gewährleistung einer exzellenten Patientenbetreuung. Die Integration von digitalen Lösungen in das Wahlleistungsmanagement und mein Streben nach herausragender Servicequalität sind dabei mein Antrieb und spiegeln sich in der Mission und Kultur von Helios wider.In meiner aktuellen Rolle betreue ich ein Team, das sich auf die Koordination von Privatpatienten und Wahlleistungen spezialisiert. Unsere Arbeit umfasst u.a. das Belegungsmanagement, die Digitalisierung von Prozessen und das Abrechnungsmanagement. Mit meinem Team setze ich auf interdisziplinäre Zusammenarbeit, um das internationale Patientenmanagement zu stärken und die Qualitätsstandards kontinuierlich zu verbessern. Mein Fokus liegt auf der Problemlösung und der Erhöhung unserer Patientenzufriedenheit, was auch durch meine Expertise in der Konfliktlösung unterstützt wird.
Listed skills include Hospitality Management, Opera, Violin, Delphi Reservation System, and 1 others.
Current workplace
Susan Müller-Dassanayake's current company
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Kbht Audit | Tax | Legal
11 roles
Susan Müller-Dassanayake work experience
A career timeline built from the work history available for this profile.
Leitung Privatpatienten- Und Wahlleistungsmanagement
Current
Helios Universitätsklinikum Wuppertal
- Personalverantwortung für 3 Mitarbeiter inkl. Entwicklung
- Fort- und Weiterbildungsplanung
- Dienst- und Urlaubsplanung
- Belegungsmanagement und Optimierung
- Voranbringen der Digitalisierung im Wahlleistungsbereich
- Erstellung von Reportings für die Klinikgeschäftsführung
Feb 2022 - Present
Wahlleistungsmanagerin
Helios Universitätsklinikum Wuppertal
Jun 2021 - Feb 2022
Leitung Privatpatienten-Und Wahlleistungsmanagement
- Personalverantwortung für 4 Mitarbeiter, inkl. Einstellung
- Umsetzung der zentralen Helios Privatklinik Standards für Service und Unterkunft
- Internationales Patientenmanagement
- Steuerung des Rechnungswesens, Leistungsabrechnung nach DRG
- Bearbeitung von medizinischen Kassenanfragen und Beihilfebescheiden
- Umfängliche Kontrolle und Optimierung der administrativen Abläufe
Apr 2017 - Dec 2020
Wahlleistungsmanagerin
- Schulungen aller Berufsgruppen zum Thema Wahlleistung
- Internationales Patientenmanagement (Pädiatrie)
- Administrative Aufgaben und Prozesssteuerung
Oct 2016 - Mar 2017
Front Office Supervisor
- Personalverantwortung für die Rezeptionsmitarbeiter im Dienst
- Aktives Upselling von Zimmern und Suiten
- Koordination der gesamten Front Office Operative
- Weiterentwicklung von Auszubildenden u.a. als Abteilungstrainer
- Handling von anspruchsvollen Beschwerden
- Deeskalierung von schwierigen Situationen
Sep 2014 - Aug 2016
Front Office Agent
- Persönliche Betreuung von individuellen Gästen, VIPs, Stammgästen und Gruppenreisen
- Informationsanlaufstelle für Gäste und Kollegen
- Buchhalterische Verantwortung und Kassenführung
Jun 2013 - Aug 2014
Service
Das Anno
Service at gala dinners, weddings, birthdays, bartending, kitchen assistence
Sep 2009 - Sep 2012
Catering & Sales Trainee
Hyatt Regency Cologne
Tasks in the Catering and Sales Department: - Writing of offers- Bookings in Delphi- Contracts and contract amendments- Writing of banquet and event orders- Writing of proforma invoices for functions
May 2012 - Aug 2012
Front Office Trainee
Das Emirates Palace Hotel managed by Kempinski ist ein Fünf-Sterne Deluxe Hotel in Abu Dhabi, Vereinigte Arabische Emirate.Das Crosstraining beinhaltete:- Rezeption: Ein- und Auschecken der Gäste, In-suite Check-ins und Check-outs & u.a. auch Nachtdienst- Guest Relation: Rooming, umfangreiche Hotelführung auf Wunsch (EN/D), administrative Aufgaben.
Mar 2011 - Aug 2011
Service
L&D
Banqueting service for events up to 180 guests; barkeeping
Dec 2009 - Jul 2010
Team & coworkers
Colleagues at kbht Audit | Tax | Legal
Other employees you can reach at kbht.de. View company contacts for 90 employees →
DM
Dr. Martin Heyes
Colleague at Kbht Audit | Tax | LegalNeuss, North Rhine-Westphalia, Germany, Germany
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KK
Kay Kilian
Colleague at Kbht Audit | Tax | LegalBonn, North Rhine-Westphalia, Germany, Germany
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NB
Noel Buchcik
Colleague at Kbht Audit | Tax | LegalWegberg, North Rhine-Westphalia, Germany, Germany
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JN
Jens Nehaus
Colleague at Kbht Audit | Tax | LegalNeuss, North Rhine-Westphalia, Germany, Germany
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MR
Michelle Röhrig
Colleague at Kbht Audit | Tax | LegalRemscheid, North Rhine-Westphalia, Germany, Germany
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VS
Volkher Schlegel
Colleague at Kbht Audit | Tax | LegalNeuss, North Rhine-Westphalia, Germany, Germany
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NE
Neron Emini
Colleague at Kbht Audit | Tax | LegalLeverkusen, North Rhine-Westphalia, Germany, Germany
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MM
Marc Mandelkow
Colleague at Kbht Audit | Tax | LegalCologne, North Rhine-Westphalia, Germany, Germany
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IS
Ina Schils
Colleague at Kbht Audit | Tax | LegalNeuss, North Rhine-Westphalia, Germany, Germany
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MD
Michael Dust
Colleague at Kbht Audit | Tax | LegalNeuss, North Rhine-Westphalia, Germany, Germany
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Dr. Martin Heyes
Colleague at Kbht Audit | Tax | LegalNeuss, North Rhine-Westphalia, Germany, Germany
View →
KK
Kay Kilian
Colleague at Kbht Audit | Tax | LegalBonn, North Rhine-Westphalia, Germany, Germany
View →
NB
Noel Buchcik
Colleague at Kbht Audit | Tax | LegalWegberg, North Rhine-Westphalia, Germany, Germany
View →
JN
Jens Nehaus
Colleague at Kbht Audit | Tax | LegalNeuss, North Rhine-Westphalia, Germany, Germany
View →
MR
Michelle Röhrig
Colleague at Kbht Audit | Tax | LegalRemscheid, North Rhine-Westphalia, Germany, Germany
View →
VS
Volkher Schlegel
Colleague at Kbht Audit | Tax | LegalNeuss, North Rhine-Westphalia, Germany, Germany
View →
NE
Neron Emini
Colleague at Kbht Audit | Tax | LegalLeverkusen, North Rhine-Westphalia, Germany, Germany
View →
MM
Marc Mandelkow
Colleague at Kbht Audit | Tax | LegalCologne, North Rhine-Westphalia, Germany, Germany
View →
IS
Ina Schils
Colleague at Kbht Audit | Tax | LegalNeuss, North Rhine-Westphalia, Germany, Germany
View →
MD
Michael Dust
Colleague at Kbht Audit | Tax | LegalNeuss, North Rhine-Westphalia, Germany, Germany
View →
3 education records
Susan Müller-Dassanayake education
Bachelor Of Arts (B.A.), International Hospitality Management
Bachelor Of Arts With Honours, International Hospitality Management
Abitur, Englisch, Deutsch, Mathe, Pädagogik, 1,1
Dietrich-Bonhoeffer-Gymnasium
FAQ
Frequently asked questions about Susan Müller-Dassanayake
Quick answers generated from the profile data available on this page.
What company does Susan Müller-Dassanayake work for?
Susan Müller-Dassanayake works for kbht Audit | Tax | Legal.
What is Susan Müller-Dassanayake's role at kbht Audit | Tax | Legal?
Susan Müller-Dassanayake is listed as Customer Success Manager at kbht Audit | Tax | Legal.
What is Susan Müller-Dassanayake's email address?
AeroLeads has found 1 work email signal at @iubh.de for Susan Müller-Dassanayake at kbht Audit | Tax | Legal.
Where is Susan Müller-Dassanayake based?
Susan Müller-Dassanayake is based in Hilden, North Rhine-Westphalia, Germany while working with kbht Audit | Tax | Legal.
What companies has Susan Müller-Dassanayake worked for?
Susan Müller-Dassanayake has worked for Kbht Audit | Tax | Legal, Helios Universitätsklinikum Wuppertal, Helios Kliniken Gmbh, Helios Klinikum Emil Von Behring Gmbh, and Hotel Adlon Kempinski Berlin.
Who are Susan Müller-Dassanayake's colleagues at kbht Audit | Tax | Legal?
Susan Müller-Dassanayake's colleagues at kbht Audit | Tax | Legal include Dr. Martin Heyes, Kay Kilian, Noel Buchcik, Jens Nehaus, and Michelle Röhrig.
How can I contact Susan Müller-Dassanayake?
You can use AeroLeads to view verified contact signals for Susan Müller-Dassanayake at kbht Audit | Tax | Legal, including work email, phone, and LinkedIn data when available.
What schools did Susan Müller-Dassanayake attend?
Susan Müller-Dassanayake holds Bachelor Of Arts (B.A.), International Hospitality Management from Internationale Fachhochschule Bad Honnef - Bonn.
What skills is Susan Müller-Dassanayake known for?
Susan Müller-Dassanayake is listed with skills including Hospitality Management, Opera, Violin, Delphi Reservation System, and Presentations.
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