Susan Hurt

Susan Hurt Email and Phone Number

Senior Business System Analyst
Susan Hurt's Location
Olde West Chester, Ohio, United States, United States
Susan Hurt's Contact Details

Susan Hurt work email

Susan Hurt personal email

n/a
About Susan Hurt

• Software Development Life Cycle (SDLC) experience includes project management, analysis, requirements, architecture design, application development and system implementation and spans over twenty-five years. Project Management experience balancing scope and time and monitoring risk. PM experience spams five years and includes scope definition, milestone dates, effort estimation and project status reporting. Scrum Master that facilitated ceremonial calls. Agile experience spans eight years. Scrum Product Owner responsible for defining functionality and documenting details as EPICS and User Stories.Business Analyst experience extends over fifteen years. Coordinate with the Business Line to elicit requirements that define what data needs to collected, what processing needs to be applied, where the data needs to be stored and how the user interface needs to perform. Write testable business requirements that defines data relationships between consumers and producers. Development experience spams ten years and includes complex designs. Went back to school to obtain State of the Art skill set. Quality Analysis experience includes SIT, UAT and E2E testing for over twenty years. Have experience managing QA projects. Created Test Plan documents for complicated projects. Have ensured test cases are executed for all functionality. Quality Assurance experience gained working at aircraft manufacturing and at financial institutions.Informatics experience includes data mapping, process mapping and data definitions. Database experience includes Oracle, Access, DB2, IDMS and IMS databases. Reporting done using transition codes and hierarchical data relationships. Data analysis done using business rule, business codes and process analytics. Possess the ability to enable change by defining needs and recommending solutions. Experienced reducing complicated problems to simple solutions.

Susan Hurt's Current Company Details

Senior Business System Analyst
Susan Hurt Work Experience Details
  • Vantiv
    Senior Business Analyst / Scrum Master - Consultant
    Vantiv Nov 2013 - Jan 2015
    Symmes Township, Ohio
    • Scrum Master for the Sales Force - Quoter application. Merchant Quoter and FI Quoter interface with SalesForce making products information available for sale by being added to quotes. Products with pricing are prices are added in Merchant Quoter Merchant. Quoter FI calculates cost, sales and revenues. Ensured that Acceptance Criteria defined test cases. Managed Agile quarterly planning sessions. Lead Agile rigid ceremonial calls.• Tokenization Application allows the Point of Sale (POS) sends Vantiv a credit card number and Vantiv returns a token number which is then used for all future transactions. • MobiMoney Application on smart phones provides triggers for alert sending to customers when fraudulent or unwanted transactions. Alerts types include location monitoring, merchandise type and monetary limit alerts. Reviewed vendor requirements and interviewed the business line to ensure requirements were satisfied• Project Lead for the Credit Conversion project that validated the converting of current customer account information from FiServ into FDR. Vantiv uses an Interactive Voice Reponses (IVR) for customer service. • Senior Business Analyst for the Human Resource project that implemented ADP for payroll services, employment benefits administration and human capital management solutions. Employee data was converted from Ceredian to ADP. Defined requirements for the all auxiliary Vantiv applications and databases that received employee data. Completed workflow diagrams and defined business rules used when on-boarding employees.
  • U.S. Bank
    Senior System Business Analyst - Agile
    U.S. Bank Nov 2010 - Apr 2013
    Cincinnati, Ohio
    • Provided solutions to Business Partner of the US Bank Treasury Management • SinglePoint was a portal providing customer reporting, and allows for ETL (Extract Transfer Load) transactions including wire transfers, ACH transfers and payroll processing. Subject Matter Expert (SME) for Mobile Banking, Investments, Wire Transfers, Cash Forecasting, Investments and Account Reconciliation.• Determined feasibility for business proposed enhancements.• Used UML (Unified Modeling Language) to document process flows, data diagrams and Application Program Interfaces (API).• As Scum Master, worked to remove impediments and assist with goal achievement. When the iteration involved unknown functionality, provided knowledge to developers and the testers. • Agile Business Analyst writing Use Cases, User Stories and Acceptance Criteria, using Rally.• Conducted Interaction Review meetings where Business Line acceptance was granted.• Completed data mapping that involved US Banking BAI codes to US Banking BTRS codes to US Bank transaction codes.• SDLC methodology changed from Waterfall to Agile Extreme.• High quality of work and at tension to detail prompted the Investment Business Line to choose to work with me exclusively.• Managerial recognized for my possession of superior analytical skills.
  • Lexisnexis Uk
    Senior Business Analyst - Consultant
    Lexisnexis Uk Feb 2010 - Nov 2010
    Dayton, Ohio Area
    • Collaborated with the product team for Science and Technology Electronic Publishing Services• Created accurate requirements using JAD sessions. • Complete detailed requirements for the new Application Market Place application that allowed for scientist and researchers to upload and share gadgets, enabling additional functionality such as notepad associated to articles, excel reports converted to CVS files and query using synonyms. Entitlements to gadgets were fee based or free.• Subject Matter Expert that led the effort to ensure development completed by offshore team met functional requirements. • Business Requirements and UI Specifications were maintained in Share Point. Requirements were loaded into HP Quality Center for test case and defects tracking.
  • Citi
    Quality Project Manager
    Citi Aug 2007 - May 2009
    Blue Ash
    • Quality Project Manager for the Rainbow Project - Retail Project which consolidated web processing for all Citi retail brands. Organized and coordinated project activities across multiple teams. • Made high profile decisions. Reported status to Stakeholder.• Changed testing procedures at CitiGroup. Assigned responsibility by function rather than by brand; creating Subject Matter Experts which improved the quality of the application.• Coordinated teams from different geographic locations to complete end-to-end transactions mapping. Payments were processed at FDR. Account registration and account type allowed for special offerings.• Completed project work estimations, set mile stone delivery dates and managed 4 on-shore leads and 29 off-shore testers. Completed scoping estimations• Quality effort produced 8125 test scripts which resulted in 820 automation test scripts. To validate customer branding, test scripts were executed on 17 URLs. • Managed and evaluated risk for 583 Change Requests.• Test cases were managed in HP Quality Center after being migrated from IBM Rational. Utilized Power Point, Plan View, and SharePoint.
  • Siemens
    Technical Account Manager
    Siemens Oct 2005 - Aug 2007
    Cincinnati, Ohio Area
    • Managed the 3Com Web Project. The Contact/Warranty Web Service provided product tracking of replacement parts for contracted global customers meeting Service Level Agreements. Contract and warranty dates warehouse were used to forecast inventory requirements for hubs and warehouses located in the US and the European Union.• Reported service status to 3Com CEO daily.• Received two recognitions for superior customer service.• When I resigned I was offered a retention bonus to stay.• Soap messaging used for European transactions. Processes were developed in TIBCO Business Suite using PL/SQL Stored Procedures. Java, XML, Oracle, Clarify and Perl.
  • Trihealth
    Project Coordinator
    Trihealth Jan 2004 - May 2004
    Cincinnati, Ohio Area
    • Coordinated a POS (Point of Use) application where the patient band was used for supply billing and inventory control at Good Sam and Bethesda hospitals. • Application software was provided by vendor. Conducted training sessions for nurses and doctors.

Susan Hurt Skills

Agile Methodologies Project Management User Acceptance Testing Business Requirements Scrum Databases Management Crm Sharepoint Technical Recruiting Vendor Management Business Analysis Sdlc Consulting Oracle

Susan Hurt Education Details

Frequently Asked Questions about Susan Hurt

What is Susan Hurt's role at the current company?

Susan Hurt's current role is Senior Business System Analyst.

What is Susan Hurt's email address?

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What schools did Susan Hurt attend?

Susan Hurt attended Ohio Northern University.

What are some of Susan Hurt's interests?

Susan Hurt has interest in Social Services, Children, Economic Empowerment, Gardening And Cooking, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology.

What skills is Susan Hurt known for?

Susan Hurt has skills like Agile Methodologies, Project Management, User Acceptance Testing, Business Requirements, Scrum, Databases, Management, Crm, Sharepoint, Technical Recruiting, Vendor Management, Business Analysis.

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