Susan Jacob Email and Phone Number

Consult with Hrbps and senior DEI leadership to create and refine the company's DEI strategy, ensuring it aligns with our mission and business goals.Managed end to end build of an enterprise wide tool to build and track DEI targets across all levels of the organizationCollects and analyzes key metrics, review and assess trended data, compare against benchmarks and best practices. Build and maintains Dashboards in Tableau and other tools for several audiences including Business Leaders and HRBPsTracks, analyzes, and reports on key performance Indicators: organizational health, training and development, performance management, attrition, diversity, employee engagement surveys, etc. Performs business gap analysis and provides end-state recommendations for dashboard standardization and enhancements. Effectively communicates the results of analysis and research through narratives, tables, and graphs, as well as provides recommendations based on findings to key stakeholders. Builds a framework for predictive analytics across key metrics like Attrition, HC attainment and DEI.

Core Member of the HR Projects & Initiatives team responsible for leading complex, concurrent projects and delivering solutions to improve team performance and drive meaningful change.Lead complex projects with significant complexity and/or impact for the entirety of the project lifecyclePartnered with Payroll , Compensation and Benefits teams to design, develop and implement Tableau dashboards to perform semi-monthly audits , analyse trends and investigate outliers.Work with ADP to create reports and maintain employee information in the system.Conducts data analysis and build models using tools such as excel and tableau to assist with project tasks, synthesize quantitative employee SLA analysis and effectively communicates findings.Build analytical models utilizing both financial and non-financial data, used broad financial analysis and business knowledge to identify issues , process flow breaks leading to under payment or over payment of employees in the organization.Involved in Data cleansing, transforming and validation of the Employee Directory.Acted as the liaison among cross-functional stakeholders to elicit, analyze, document and validate business requirements and drive towards business goals and objectives.Identified and implemented opportunities for process improvements; defines and documents new/updated processes Optimize Compensation Workbooks to automate commission calculations Created accurate, high quality and timely deliverables for executive and senior management consumption

Maintained Cloud Web Security portals and accounts of Clients ,analyzed potential impact of new threats and exploits and communicated risks to business unitsTrained sales teams on Database security , Web security and SIEM products Designed and delivered security solutions and proposals to user groups and clients in accordance to Agile principlesBuild requirements from business need and actively worked with IT professionals in translating the business requirements into IT solutionsCreated reports with SQLServer Management Studio for User Rights Access ManagementOrganized regular Scrum meetings for team self management and to evaluate project incrementsWorked with Tableau to create dynamic reports for management Supported sales pursuits and secured technical close on projectsCreated Technical and Functional DocumentsManaged and facilitated Security Events

Developed measurable KPI’s for the Financial Department Set-up a system for restructuring of the Finance Department to expedite the implementation of Management Information System

Engaged in the study and segregation of different types of accounts in the Private Wealth Management Division Revamping of process flow in the reconciliation of managed accountsDevelopment of plan for an augmented client interface for real time display of breaks in reconciliation