Susan Kaminski Email and Phone Number

Maintaining, servicing and retaining block of business 98% retentionGroup sizes 2-1,000 employeesImplementing, placing, renewing all aspects of employee benefits: medical, dental, vision, life, disability, Flexible Spending Accounts, Health Savings AccountsDeveloped presentations for decision makers as well as presentations to employees. Presented benefits and benefit changes to groups of employeesServiced accounts, including trouble-shooting with any carrier issues: claims, premiums, eligibility, etc. Worked with all level of employees: decision makers, HR reps, individual employees: professional, white collar, blue collar.

Responsible for administration of life and disability benefits for a 30,000+ employer. Contract reviews, Summary Plan Description updatesResponsible for the self-insured Workers' Compensation program in six states: o Renewing programso Maintaining financial requirementso Providing documentation of program requirements to states' Workers' Compensation bureausCoordinated company-wide flu shot programCoordinated company-wide employee benefit fairs in over 30 locationsPresented benefits in employee group meetingsMember of Wellness team, providing wellness tips, information and corporate-wide wellness challenges to employeesDeveloped first on-line benefits presentation for employee audience

Serviced all aspects of client base: placing and renewing life, disability and stop-loss productsResponsible for placement of new business, post-saleMaintaining current business and expanding product linesLiaison between sales executives, brokers, clients and home officeGroup presentations to employeesMidwest trainer for other service representatives

Responsible for all pre- and post-sale activity under direction of Account ExecutiveEmployee presentations, benefits review, production and delivering of policies

Responsible for all servicing aspects for a block of accounts: claims processing, filing stop-loss claims, customer serviceTransitioned to on-line software programmer: converting all benefit plans and accounts to on-line, auto-claim adjudication