Susan Knell

Susan Knell Email and Phone Number

Product Executive | Operational Efficiency Leader | Market Insights & Customer-Centricity | High Performing Teams | HealthTech Enthusiast
Susan Knell's Location
Washington DC-Baltimore Area, United States, United States
About Susan Knell

As a proactive product management healthcare executive, I have a history of exceptional performance, driving transformation and fostering innovation with Fortune 50 corporations. I capitalize on a data-driven approach that facilitates cost savings, improves business outcomes, and delivers results that define the future of healthcare. Recognized for turning concepts into revenue-generating strategies and consistently hitting targets for KPI’s and P&L.Achieving positive outcomes and results, I navigate concurrent strategic initiatives by closely collaborating and developing solid professional relationships with executives across the organization. I leverage capabilities to translate complex technical aspects into strategic solutions that redefine industry standards and enhance patient care. A passion of mine is building and empowering teams to achieve business goals by championing people’s successes. I have a great reputation as a manager, mentor, and developer of people, cultivating trusted relationships that span departments and functions to attain collaborative wins. My leadership and peers have voiced that I am a key contributor to the success of our organization due to my impeccable track record of delivery, doing so with grace.I recharge my batteries by spending time with my kids, being active, traveling, and nurturing creative outlets.

Susan Knell's Current Company Details

Product Executive | Operational Efficiency Leader | Market Insights & Customer-Centricity | High Performing Teams | HealthTech Enthusiast
Susan Knell Work Experience Details
  • Centene Corporation
    Staff Vice President, Product Management
    Centene Corporation 2022 - 2023
    Saint Louis, Mo, Us
    Drove strategy, oversaw execution, and maintained P&L responsibility for $4B product suite under Centene’s Ambetter Health product line, country’s largest marketplace health insurance carrier, delivering health insurance to over 3.2 million members through channels such as Healthcare.gov, brokers, and health navigators. Led a Project Management Office that oversaw Ambetter product filing lifecycle with CMS and state-based regulatory bodies.
  • Centene Corporation
    Senior Director, Product Performance
    Centene Corporation 2018 - 2022
    Saint Louis, Mo, Us
    Led product performance function for Ambetter including analysis of product performance, ideation and implementation of product improvement initiatives, driving savings, and increasing operational efficiencies. Implemented pharmacy governance committee focusing on driving cost savings for the pharmacy benefit. Championed the Ambetter Project Management Office responsible for improving cross-department collaboration to complete annual product filings.
  • Icf
    Principal
    Icf 2017 - 2018
    Reston, Virginia, Us
    Delivered strategic and business process redesign consulting services to Centene focusing on improving operational and financial performance as well as customer experience.
  • Icf
    Senior Manager
    Icf 2014 - 2017
    Reston, Virginia, Us
    Provided management consulting and program management services to healthcare clients such as Centene & Anthem to improve performance and enable effective team utilization.
  • Washington Consulting
    Senior Manager
    Washington Consulting 2006 - 2013
    Vienna, Va, Us
    Program management SME delivering technical and business support to government clients. Led team conducting system lifecycle quality gate reviews for Veterans Health Administration anesthesia record keeper (ARK) and electronic medical record (EMR) system deployments. Functional Lead for seven full lifecycle releases of a document management platform for United States Citizenship and Immigration Services improving access time from weeks to seconds.
  • Connecture
    Lead Consultant
    Connecture 2003 - 2006
    Milwaukee, Wi, Us
    Implemented quoting and enrollment portals for health insurance clients as functional lead. Guided technical team in delivering solutions tailored to address client requirements.
  • Pricewaterhousecoopers
    Consultant
    Pricewaterhousecoopers 2000 - 2003
    Gb
    Delivered multiple full lifecycle releases for clients across financial and consumer products and service organizations, including requirements definition, coding (Java, JavaScript, C++, SQL, HTML), functional and user acceptance testing, system deployment, and ongoing support.

Susan Knell Education Details

  • University Of Florida
    University Of Florida
    Decision And Information Sciences

Frequently Asked Questions about Susan Knell

What is Susan Knell's role at the current company?

Susan Knell's current role is Product Executive | Operational Efficiency Leader | Market Insights & Customer-Centricity | High Performing Teams | HealthTech Enthusiast.

What schools did Susan Knell attend?

Susan Knell attended University Of Florida.

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