As a proactive product management healthcare executive, I have a history of exceptional performance, driving transformation and fostering innovation with Fortune 50 corporations. I capitalize on a data-driven approach that facilitates cost savings, improves business outcomes, and delivers results that define the future of healthcare. Recognized for turning concepts into revenue-generating strategies and consistently hitting targets for KPI’s and P&L.Achieving positive outcomes and results, I navigate concurrent strategic initiatives by closely collaborating and developing solid professional relationships with executives across the organization. I leverage capabilities to translate complex technical aspects into strategic solutions that redefine industry standards and enhance patient care. A passion of mine is building and empowering teams to achieve business goals by championing people’s successes. I have a great reputation as a manager, mentor, and developer of people, cultivating trusted relationships that span departments and functions to attain collaborative wins. My leadership and peers have voiced that I am a key contributor to the success of our organization due to my impeccable track record of delivery, doing so with grace.I recharge my batteries by spending time with my kids, being active, traveling, and nurturing creative outlets.
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Staff Vice President, Product ManagementCentene Corporation 2022 - 2023Saint Louis, Mo, UsDrove strategy, oversaw execution, and maintained P&L responsibility for $4B product suite under Centene’s Ambetter Health product line, country’s largest marketplace health insurance carrier, delivering health insurance to over 3.2 million members through channels such as Healthcare.gov, brokers, and health navigators. Led a Project Management Office that oversaw Ambetter product filing lifecycle with CMS and state-based regulatory bodies. -
Senior Director, Product PerformanceCentene Corporation 2018 - 2022Saint Louis, Mo, UsLed product performance function for Ambetter including analysis of product performance, ideation and implementation of product improvement initiatives, driving savings, and increasing operational efficiencies. Implemented pharmacy governance committee focusing on driving cost savings for the pharmacy benefit. Championed the Ambetter Project Management Office responsible for improving cross-department collaboration to complete annual product filings. -
PrincipalIcf 2017 - 2018Reston, Virginia, UsDelivered strategic and business process redesign consulting services to Centene focusing on improving operational and financial performance as well as customer experience. -
Senior ManagerIcf 2014 - 2017Reston, Virginia, UsProvided management consulting and program management services to healthcare clients such as Centene & Anthem to improve performance and enable effective team utilization. -
Senior ManagerWashington Consulting 2006 - 2013Vienna, Va, UsProgram management SME delivering technical and business support to government clients. Led team conducting system lifecycle quality gate reviews for Veterans Health Administration anesthesia record keeper (ARK) and electronic medical record (EMR) system deployments. Functional Lead for seven full lifecycle releases of a document management platform for United States Citizenship and Immigration Services improving access time from weeks to seconds. -
Lead ConsultantConnecture 2003 - 2006Milwaukee, Wi, UsImplemented quoting and enrollment portals for health insurance clients as functional lead. Guided technical team in delivering solutions tailored to address client requirements. -
ConsultantPricewaterhousecoopers 2000 - 2003GbDelivered multiple full lifecycle releases for clients across financial and consumer products and service organizations, including requirements definition, coding (Java, JavaScript, C++, SQL, HTML), functional and user acceptance testing, system deployment, and ongoing support.
Susan Knell Education Details
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University Of FloridaDecision And Information Sciences
Frequently Asked Questions about Susan Knell
What is Susan Knell's role at the current company?
Susan Knell's current role is Product Executive | Operational Efficiency Leader | Market Insights & Customer-Centricity | High Performing Teams | HealthTech Enthusiast.
What schools did Susan Knell attend?
Susan Knell attended University Of Florida.
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