Susan L. Smith Email and Phone Number

Distribution Center Administrator with a local soft drink manufacturer.

* Assumption of coordination, monitoring, and maintenance of the credentialing and re-credentialing process for new and current providers based on Federally Mandated Guidelines for non-profit organizations; FTCA Compliance Prep, HR Audits. *Ensure interpretation and compliance with the appropriate accrediting and regulatory agencies, developing and maintaining a working knowledge of the statutes and laws relating to credentialing. * Process new employee BCI requirements, strict adherence to HIPAA and compliance due to accessibility of highly sensitive information and personnel files. * Execution of employee orientations, contribute to the accomplishment of daily HR practices and objectives in addition to executive administration. • Purchasing Manager position with a non-profit organization, Providence Community Health Centers and successfully managing and implementing CDC based preparedness resources for isolation and control of major health crisis • Serve as liaison for more than thirteen mixed medical and dental facilities, focusing on inventory, supply chain, facilities, operations, legal and other internal business units to ensure contract requirements, strategies, and ensure policies and procedures are communicated and implemented• Develop, document and implement sourcing procedures and policies ensuring integrity; effective contractor and supplier management • Research new contractors and suppliers; cultivate relationships with current and potential suppliers • Evaluate and update company brochures, templates and business forms to reflect changes while ensuring policies and procedures are communicated and implemented

April -July 2014 - Placement Agent providing temporary assignments in mixed venues. Recent opportunity in an Administrative capacity with a major construction services provider within the State of Rhode Island. Coordinated with Payroll on timesheets for more than seventy five employees and administer State payment processing. Cater to and support Project Management Team, Superintendents, Foremen, State and Resident Engineers, varied office personnel, contractors and subcontractors in all job segments. January 2014 - April 2014Temporary setting in an Accounting Assistant role with local home goods manufacturer formatting EDI details, data management, research, POD’s, extensive data entry. Communicating with varied shippers on shipment detail, and delivery and receiving documentation. Using various customer extranets/websites to locate and print claims, invoices, chargebacks and debit memos as well as product return data.November 2013 - January 2014 Temporary placement in Administrative Assistant/Receptionist role with a construction services provider in the State of Rhode Island. Tasks and responsibilities include switchboard coverage, administering daily mail, assisting Engineering with State, customer, sub and contractor communication, Dictaphone letters, tax exempt certifications, State Contract payments and aiding the Executive Admin to the primary business owners.

The Advisory Board, a leader in global research and technology helps to elevate performance and solve their most pressing challenges. The RI consulting team was hired using Federal Grant Funding, through the Office of Lt. Governor Elizabeth Roberts, to bring Health Care reform to the State of Rhode Island. Tasks and responsibilities for a prominently titled team member included calendar invitations, travel arrangements, appointment setting and correspondence, conference call setup, general office duties, as well as finalization of appointment scheduling for additional team members with State and Local Stakeholders in all related fields of Health Care. Synchronized with peripheral entities to assemble, organize and greet meeting attendees, assisting in the successful facilitation of each volunteer cluster’s ultimate objective.

Temporary placement as Field Sales Services Administrative Assistant with well known direct-sales company whose all natural gourmet products, infused oils, dressings and sauces are sold through home tasting parties. Responsibilities include direct liasion for field service personnel for processing orders, supplies, New Rep agreement processing, account maintenance, and Product Returns and Exchanges, extensive email and phone communication.

Temporary placement with a leading specialty underwriter of homeowner insurance products and services in Massachusetts, New Jersey, New York and Rhode Island. Headquartered in Pawtucket, Rhode Island, NBIC offers products and services through an extensive network of independent agents.Responsibilities included working closely with Underwriting Teams processing policy billing changes, receipt and posting of policy payments, billing corrections, research and payment scheduling.

Temporary Administrative assignment with a private mental health practice located in Providence, RI specializing in evaluation, prevention, diagnosis, and treatment of mental health issues through the employment of Psychological evaluations such as Educational Assessments, Evaluation Testing, including Biological, Psychological, Neurological and Cognitive Assessments. Responsibilities included medical front office assistance, receptionist, medical billing and collections, appointment scheduling, bookkeeping, records management, patient data collection, typing, insurance claims processing, diagnostic coding, word processing, appointment scheduling, written and telephone correspondence, HIPAA compliance.

Temporary assignment with a Rhode Island-based insurance/brokerage firm specializing in commercial property/casualty, bonds and employee benefits insurance for middle-market businesses and individuals. USI Mastors & Servant is one of the nation's premier insurance and financial management providers. They operate with a confidence that their clients will benefit from a unique, single-source service delivery. Susan received a glowing letter of recommendation for her job performance here at USI :"Susan Smith worked in our office on a temporary basis from September 2011 through February 2012. Her responsibilities initially included phone reception and front end scanning of our mail. Susan learned our systems very quickly and her positive impact was immediately felt throughout the organization.""Over her months here she proactively sought out projects to assist team members and showed a genuine interest in learning about our industry and improving workflow.""Susan will be an asset to any employer that values professionalism and attention to detail."Sincerely,Kerri RegoSr. Vice President, OperationsTesting Center AdministratorAs Testing Administrator with Prometric Testing Services, in August and September 2011, assisted in applicant processing and administration of required testing. Responsibilities included verification of identification, audio and video monitoring and photo verification.

Initially secured as Temp to Hire, reported directly to the President of a local epoxy, catalyst and resin manufacturer while conferring on Monthly Sales figures, Invoicing, instituted and supervised efficient, timely and accurate credit card transaction procedures, coordinate and execute Divisional Order processing, Marketing, Mailings, Sample processing, email and telephone sales, Internet Orders, Pro Forma Invoices, Quotes, Collections.

Employed with a local metals and solder manufacturer, responsibilities included co-ordination, implementation and communication with Mid West and West Coast division Sales Representatives on order processing and execution. Coordinate reclamation pickup and payment of slag, silver and metals recovery for an extensive customer base. Knowledge and creation of daily metals market pricing structure.

Responsibilities included assisting staff Pharmacists in the daily creation, packaging and delivery of radiopharmaceuticals to Rhode Island and Massachusetts hospitals, physicians and laboratories to aid in the processing of medically required Doctor prescribed patient testing. Certification in the proper handling of radioactive pharmaceuticals and their transport was required prior to employment.