Susan L Thomas

Susan L Thomas Email and Phone Number

Quality Assurance Manager at K-FLEX USA @ K-FLEX USA
youngsville, north carolina, united states
Susan L Thomas's Location
Raleigh-Durham-Chapel Hill Area, United States
Susan L Thomas's Contact Details

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About Susan L Thomas

QUALITY MANAGER |MANUFACTURING MANAGERExpertise in quality improvement without increasing costsMore than 10 years of comprehensive experience in the directing quality assurance functions in manufacturing to grow business, revenue, and profitability. Adept strategist in improving quality by visualizing complete “process” picture in QA, and reworking it to generate reductions in time and manpower. Recognized for the ability to turn around underperforming units by developing solutions and strategies. Demonstrated expertise in designing, implementing, measuring, and continually improving policies, procedures, and control systems to ensure a continuously sound operational structure. Accustomed to and effective in high-profile roles, making high-stakes decisions, and overcoming complex business challenges. A dynamic leader, training and motivating QA teams, evangelizing and implementing constant process improvement. Hold Six Sigma Green Belt and a PKE (Process Kaisan Engineer) Green Belt.-Saved $92K annually in labor costs within Quality Department.-Reduced quarantined inventory by more than 75% of prior year's level. -Raised annual internal audit score 3%+ over prior year through leadership of management team in root cause analysis and process improvement documentation, and data collection.Specialties: Strategic Planning & Leadership • Quality Control • Quality Assurance • Change ManagementLean Manufacturing • Cost & Benefit Analysis • Assembly Automation • Quality & Process ImprovementQuality Assurance Testing • Startup and Turnarounds • Operations Management • 5SDeployment & Migrations • Budgeting • Inventory Management • Project ManagementWorkforce Planning • Training & Development • Team Leadership & Motivation

Susan L Thomas's Current Company Details
K-FLEX USA

K-Flex Usa

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Quality Assurance Manager at K-FLEX USA
youngsville, north carolina, united states
Website:
kflexusa.com
Employees:
108
Susan L Thomas Work Experience Details
  • K-Flex Usa
    Quality Assurance Manager
    K-Flex Usa Nov 2021 - Present
    Youngsville, North Carolina, United States
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  • Palziv North America
    Quality Manager
    Palziv North America Mar 2016 - Nov 2021
    Louisburg, Nc
    Building Quality Systems for a growing company producing LDPE foam blocks and rolls. Responsible for all aspects of Quality Control, Quality Assurance, and Quality Deployment. Maintain all Quality systems including ISO 9001:2015. Satisfying Customers who supply to construction, automotive, and packaging.
  • Sgd Na
    Quality Improvement Manager
    Sgd Na Aug 2014 - Mar 2016
    Covington, Ga
    Responsible for Implementing a Quality Management System for ISO 9001:2008 Certification. Implemented use of global electronic document management system. Trained employees and led teams to conduct internal systems auditing. Facilitated problem solving corrective action teams. Responsible for customer claims management.
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  • Sgd Na
    Quality Manager
    Sgd Na Jan 2013 - Aug 2014
    Covington, Ga
    Responsible for Customer Quality, Production Quality, New Product Development, Continuous Improvement, and Quality Systems within SGD, NA, Covington facility. Managed Selection & Packaging as well as Quality departments consisting of a total of more than 100 hourly & salary employees. Recommended & Implemented major Cultural & Process Changes for Quality & Productivity Improvement. Facilitated & led problem solving, corrective action teams.
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  • Amcor Rigid Plastics
    Quality Manager
    Amcor Rigid Plastics May 2012 - Sep 2012
    Youngsville, North Carolina
    Leadership responsibilities for plant Quality Systems, data, and personnel.Created system to manage quarantined product. Reduced quarantined product by 66%Managed Customer Audits of systems Driving continuous improvement of internal processesCreated training program for defect recognitionConducted internal safety inspections and recommended corrective action.Conducted procedural training of hourly personnelReduced overtime
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  • Verallia
    Enterprise Excellence Engineer - Process Engineer / Tank Manager
    Verallia Jan 2010 - May 2012
    Henderson, Nc
    Leading producer of glass packaging for the food and beverage industries. In 2010, Verallia manufactured approximately 25 billion glass bottles and jars. Advanced through positions of increased accountability for quality engineering based on consistently exceeding goals and expectations with this high-volume glass manufacturer of food and beverage containers; main customers are Bacardi and Mt. Olive Pickles. Charged with leading, developing, and deploying Enterprise Excellence and Continuous Improvement strategies across the Verallia North America group. Ensured projects were staffed and met requirements, as well as completed on time and within budgets. Coached and mentored Project Champions and plant management teams in application of Lean Manufacturing project selection, integration, resources, and prioritization. Collaboratively generated and managed project pipeline identifying business opportunities to drive Continuous Improvement. Interfaced with Engineering, Technical, and Operational functions to identify, improve and launch best practices for process, engineering, or working procedures across the facility. Shared successes with E2 managers at all other plants.Trained over 270 salary and hourly employees in Enterprise Excellence, problem solving, and 5S methodologies.Spearheaded and facilitated 4 Quality Improvement Teams, as well as in launching 5S process.Developed model for Overall Equipment Effectiveness.
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  • Saint-Gobain Containers
    Quality Control Manager
    Saint-Gobain Containers Sep 2008 - Jan 2010
    Henderson, Nc
    Directed Quality Control function and ensured compliance with customer requirements and company specifications. Interpreted and communicated quality specifications to all applicable departments. Monitored quality performance and standards. Reviewed and collaborated in resolving customer complaints with appropriate plant department ensuring avoidance of reoccurrence. Recommended corrective action plans. Developed and installed various quality programs and coordinated customer partnerships. Interacted with customers and Customer Service Representatives to solve problems and foster strong customer relations. Selected and developed employees, and handled salary and budget administration, as well as enforcement of plant safety rules.Saved $92K annually in labor costs within Quality Department.Reduced quarantined inventory by more than 75% of prior year's level. Raised annual internal audit score 3%+ over prior year through leadership of management team in root cause analysis and process improvement documentation, and data collection.
  • Saint-Gobain Containers
    Process Engineer
    Saint-Gobain Containers Apr 2006 - Sep 2008
    Wilson, Nc
    In charge of technical, analytical, and engineering support for plant processes in the manufacturing of bottles and jars in the beer division. Highly-involved in supplying statistical consultation and training to assist with application of Statistical Process Control, design, and experiments. Facilitated plants in becoming more efficient in collection and analysis of product and process data. Conducted technical evaluations and capability studies to improve and/or create manufacturing process methods that increased repeatability of manufacturing processes.Improved job change function 10% by implementing use of Personal Data Assistants (PDA's) for recording key process variables. Boosted customer audit result from Green to Gold status.Launched new technology that improved quality and process control through identification of areas ripe for improvement.
  • Ambac International
    Senior Industrial Engineer
    Ambac International Nov 2004 - Apr 2006
    Columbia, South Carolina Area
    Formerly American Bosch, Ambac International Corporation has been manufacturing and supplying Diesel Fuel Injection Systems for heavy duty commercial and military applications since 1908. A manufacturer of electric governing systems, and hydraulics.Established cost and work standards for the pump remanufacturing area. Mastered MRP system and learned all aspects of the business.Revamped broken system within the department in a time-span of 9 months.Implemented productivity improvements to ensure the future profitability of the business.Implemented and trained employees on use of new time-clock system
  • Columbia Profiles & Stqc
    Quality & Sales Consultant - Business Owner
    Columbia Profiles & Stqc 2003 - 2005
    Columbia, South Carolina Area
    A consulting operation.; Instrumental in turning around troubled companies for clients by resolving staff turnover issues and improving productivity. Helped Lenox modify, update, upgrade, and launch quality systems at all facilities.
  • Lenox Inc
    Quality Assurance Manager
    Lenox Inc Jan 1995 - Jan 2002
    Manufacturer of lead crystal stemware and giftware in Mt Pleasant, PA. and Oxford, NC. Accountable for quality assurance department in the plant, with 3 to 15 employees. Directed processing of customer returns and resolution of complaints. Monitored customer complaint levels and recommended corrective actions. Improved quality control by launching statistical process control system within 1.5 years.Implemented Gauge Calibration and Control system in 2 Lenox factories.

Susan L Thomas Skills

Continuous Improvement Lean Manufacturing Process Improvement 5s Quality Assurance Quality System Product Development Process Engineering Minitab Customer Satisfaction Manufacturing Operations Operations Management Cross Functional Team Leadership Project Management Microsoft Office Problem Solving Training Spc Change Management Sap Root Cause Analysis Quality Management Management Data Spaghetti Diagrams Haccp Manufacturing Six Sigma Iso Manufacturing Operations Management Quality Control

Susan L Thomas Education Details

Frequently Asked Questions about Susan L Thomas

What company does Susan L Thomas work for?

Susan L Thomas works for K-Flex Usa

What is Susan L Thomas's role at the current company?

Susan L Thomas's current role is Quality Assurance Manager at K-FLEX USA.

What is Susan L Thomas's email address?

Susan L Thomas's email address is su****@****oup.com

What is Susan L Thomas's direct phone number?

Susan L Thomas's direct phone number is +180353*****

What schools did Susan L Thomas attend?

Susan L Thomas attended Cardinal Stritch College, West Virginia University.

What are some of Susan L Thomas's interests?

Susan L Thomas has interest in Golf, Travel, Animal Welfare, Cooking.

What skills is Susan L Thomas known for?

Susan L Thomas has skills like Continuous Improvement, Lean Manufacturing, Process Improvement, 5s, Quality Assurance, Quality System, Product Development, Process Engineering, Minitab, Customer Satisfaction, Manufacturing Operations, Operations Management.

Who are Susan L Thomas's colleagues?

Susan L Thomas's colleagues are Carlton Townes, Cordero Morgan, Thomas Perry, Pat Davis, Roy Johnson, Darrius Hawkins, Brandon Hall.

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