Susan Laeng Email and Phone Number

Administrative Assistant to the CEO.Reviews and prioritizes e-mailsSchedules appointments and maintains calendarPrepares meeting agendas, attends meetings, and transcribes minutes for staff and board meetingsMakes travel arrangements for the CEO and Sr. Management TeamRuns reports as requested from the electronic medical records databaseOSHA RecordkeepingData entry of incident and infection reports in DEYTA/CAHPS database.Prepare contracts for nursing home facilities, hospitals, and doctors. Maintain electronic copies of contracts and update spreadsheet to reflect contracting facilities and hospitals.

Works closely with 6 case managers and 4 social workers to support more than 150 patients and their families in 4 counties to assess patient needs and assign volunteers. Establishes excellent working relationship with volunteers providing guidance and mentoring in their roles as patient companion. Minimum Medicare requirements are 5% of billable clinical hours per month to avoid fines. Relationship building and rapport with volunteers has resulted in a 7-10% monthly average.

Responsible for accounts payable, payroll, payroll tax filing, and worker’s compensation. Previous to my employment payroll and payroll tax filing was done by hand. Compared payroll software systems and selected Checkmark Payroll system. This effort reduced payroll/payroll tax labor hours from 16 hours per month to 6 hours per month.Annual budget preparation, and monthly analysis. Revised budget from a levelized system to reflect actual expected expenses resulting in a true financial picture. Prepared monthly and annual financial reports for council and executive committee.

Responsible for assisting Project Managers including cost control, work completion, invoicing, database updates, vendor interface, scope/dollar changes and tracking, and apprising project managers of information necessary for schedule/cost controls.