Susan Linkwitz Email & Phone Number

Redwood City, California, United States

Redwood City, California, United States

Redwood City, California, United States

Cross-functional leader for a complex, decentralized organization serving 10,000 people. Directed programs through seasons of growth and change in an encouraging collaborative environment. Created strategies for improvements to systems, processes, and infrastructure. Planned, budgeted & forecasted, set goals, tracked progress, and managed teams.* Managed Human Resources responsibilities: built long-term strategies for talent acquisition, leadership development, people retention, communication strategies, and a thriving culture that rippled out to the communities we served * Steered organization culture change and employee development planning, with focus on diversity, inclusivity, and excellence* Oversaw employee and customer recruitment, development, and retention systems and processes, utilizing qualitative and quantitative analysis to inform direction and decisions* Led collaborative efforts to improve and enhance customer experiences

Audited Human Resources processes, advised and provided documents to managers through workers’ compensation, STD/LTD advisement, disciplinary and termination issues, built performance review processes, negotiated with unions regarding employee benefits, bargaining unit lay-offs and grievances, created employee handbooks.

Cupertino, California, United States

Human resources and labor relations generalist for a scientific aggregate organization with union, salaried, and contract employees. Managed compliance with federal laws, state laws, MSHA and OSHA Standards. Interpreted, negotiated and implemented the collective bargaining agreement with unions. Represented company during arbitrations and rulings on grievances. Built curriculums and managed training for all union and salaried employees. Oversaw STD and LTD cases and leaves.