Course Chair and Government Technical Manager (GTM) for the Deputy Chiefs of Mission (DCM) - Principal Officer's (PO) Seminar. A 3-week seminar that prepares new DCMs or POs to take on the chief management position at an Embassy or post.Leadership Coach for Department of State employees worldwide.Organizational Development specialist serving Department of State clients worldwide.Course Chair and developer of a globally-available online course: Addressing Conduct and Performance Problems.Delivery of mandatory leadership courses: specifically Deputy Chiefs of Mission - Principal Officers seminar, Fundamentals of Supervision, Basic Leadership Skills and Intermediate Leadership Skills; both domestically and worldwide.Chaired a school-wide working group to develop a Leadership Development Continuum for the Department of State.Course Chair for several courses that have are not currently offered by the school: 7 Habits of Highly Effective People, Time Management, Change Management and Stress Management.Designed and led LTD’s first strategic planning process. LTD was the first division at FSI to have a strategic plan. LMS adopted the process and was the first school at FSI with a strategic plan.Served on the LMS Strategic Planning Steering Committee, to plan and implement regular meetings of all schools in LMS.Work collaboratively with other LTD staff and staff members of other FSI offices to coordinate planning, deliver services, employ educational technology and contribute to the work of the LTD Division and FSI. Contribute to effective teamwork within the LTD Division.Displaying the competencies: Achieves Organizational Results, Demonstrates Job Knowledge, Participation and Teamwork; and Interpersonal Skills and Communication

• Delivering training to diverse audiences, adapting the material and presentation style to promote understanding of the material presented. • Design, development, and evaluation of classes and leadership programs, applying adult learning principles; creating plans to address the skill gaps and needs of the unit; ensuring that new ideas and concepts in the subject areas are incorporated in the session. and including developmental activities for employees at all levels• Facilitation of meetings or strategic planning sessions• Training and HR Consulting• Conference and Keynote Presentations• Instruments for company personnel including Myers-Briggs Type Indicator (MBTI) - including Executive Coaching using the Myers-Briggs Type Indicator, SDI (Strength Deployment Inventory), Apter Motivational Style Profile and the Apter Change Agent Profile {Reversal Theory).

• Managing a statewide employee development function, Personnel Development Services (PDS). PDS was the central state training dept. for the Commonwealth of VA & included statewide: Open Enrollment, in-house customized contract training, the statewide Learning Management System, development programs, training vendor pricing agreements, etc.• Statewide training programs, e.g., the VA Certified Public Manager program, the Human Resource Institute and the statewide supv/mgr training program, the Managing Virginia Program.• Directing, motivating, coordinating, integrating, and evaluating the work of a highly professional, expert & independent staff.• Chairperson of the State Training Council.• Chairperson of the annual Statewide HR Leadership Conference, a 500-600 person conference.• Using distance learning techniques, online courses, & other learning technologies to reach employees statewide.• Both a general fund and revenue-generated budget.• Consulting with management and state agencies on training plans, organizational development, & performance improvement.• Oversight of statewide training vendor contracts & liaison with training vendors.• Formulated long & short-range plans for the agency's training development programs• Strategic planning for statewide training & the agency strategic plan.• Managed the statewide needs assessment processes, & advised agencies on performing needs assessments. • Served as an expert on survey, evaluation, assessment, & questionnaire development.• Prioritizing, managing, & monitoring multiple projects among numerous individuals to ensure timely delivery of key priorities.• Development of statewide career, supervisory/management & employee development programs applying adult learning theories, concepts, & principles in the design & development of training courses and materials.• Staying abreast of new tools, developments, methods, best practices, & research on the topic of training & development.

• PADM 607 – Public Human Resource Management, a core class in the Master in Public Administration program (College of Humanities and Sciences, Department of Government and Public Affairs).• PADM 691 - Advanced Topics in HR, a course that focuses on HR topics that Public Managers need to know in depth to successfully manage today’s workforce. Topics include Performance Management, Workforce Planning, Organizational Development, Knowledge Management, Succession Management, among others.

• Developing and presenting regional managed care educational programs for Primary Care Providers, hospitals, specialists, professional organizations, and Medicaid recipients, adapting the material and presentation style to promote understanding of the material presented.• Developing and implementing regional marketing strategies for the state's managed care program.• Training managed care clients (Medicaid recipients) by developing understandable material, training aids, and handout material regarding program policies, procedures and accessing appropriate care.• Presenting seminars and presentations on Medicaid policies and procedures to all medical provider types, including physicians, hospitals, etc., via live seminars and on videotape.• Project Manager for all training videos; responsible for budget, bids, organization, scripting, graphics, dubbing, and distribution.• Developing special large presentations to the Virginia Senate, House of Representatives, and Governor.• Interpreting department policies and procedures, and performing needs assessments to develop seminars and presentations, and answer policy questions for internal and external sources.• Participated in the Office of the Attorney General Agency Training for the Conduct of Administrative Proceedings.

Taught classes, e.g., Myers Briggs Type Indicator, Increase your Self Discipline, Handwriting Analysis.