Susan Lye Email & Phone Number

Susan Lye is a Quality Assurance Methods Consultant at Elsevier. She possess expertise in quality management, cross functional team leadership, validation, capa, process improvement and 17 more skills. Colleagues describe her as "Susan provided operation and engineering teams with rational guidance and moderation to teams working within a matrix of different organizations (Product modalities, functions, external suppliers and multi-site operations). She brought structure and clear guidance to teams in the areas of process validation and process excellence and was not hesitant to surface issues commensurate with the level of attention required. Always responsive to team deadlines with ability to simplify and solve issues in a sensible, sound, rational way making her the “go to” leader for operational issues and projects. As her manager I could rely on Susan to manage multiple projects with competing priorities and identify compliant means to address situations or manage issues. She drove improvements in operational consistency across multi-site production teams including activities managed with critical suppliers and subcontractors. I highly recommend her for any position that she is being considered for; as her experience, skill and leadership would make her a great asset to any organization seeking to bolster the quality of its products and processes." and "Susan brought a high level of expertise to our operation, continuously raising the bar to stay ahead of regulatory changes. In fact, as we moved to digitize our software fulfillment, Susan played a major role in designing and leading the process validation that allowed our business to reduce cost and improve speed while ensuring quality output to our customers. She's the most detail-oriented quality professional I've worked with - someone who's always shown a willingness to share her knowledge while digging in deep and getting things done for the operation."

Listed skills include Quality Management, Cross Functional Team Leadership, Validation, Capa, and 18 others.

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  Quality Assurance Methods Consultant

  Elsevier

  Chicago, Il, Us