Susan Mackenzie Email and Phone Number

• Managed proposal teams with multiple partners to successfully respond to U.S. government and other donor funded global and country bilaterals that are critical to replacing Jhpiego’s field presence.• Managed the full proposal life cycle including leads development, proposal preparation, competitive range responses, and post submission follow-up for donor-funded opportunities to USAID, Centers for Disease Control and Prevention, Department of Defense, Merck, Unitaid, and UN agencies.• Co-led with Jhpiego Country Directors exploratory NGO partnering calls to negotiate consortium scope of works. • Led proposal team through proposal development process. Facilitated proposal development meetings including kick off meeting, technical design sessions, and technical reviews.• Served as support technical writer writing staffing and management sections, capacity statements, branding and marking plans, abstracts, executive summaries, and other sections of the proposal as needed.• Led recruitment and development of personnel section including, 1) prepared job descriptions and job ads for recruitment, 2) facilitated short-listed candidate interviews for key personnel positions, and 3) prepared CVs for key personnel and collected personnel letters of commitment.• Oriented and mentored new business development hires providing guidance as needed as they progress in their proposal development skills. Conducted how to orientation sessions for proposal team members as needed.

• Managed proposal teams with multiple partners to successfully respond to U.S. government and other donor funded country bilaterals and select global opportunities.• Successfully managed leads development, proposal preparation, competitive range responses, and post submission follow-up for approximately 21 USAID funded proposals, 14 Centers for Disease Control and Prevention (CDC) proposals, 3 Department of Defense proposals, 2 Merck proposals, and 11 other funding sources (UN agencies and UKAID) proposals. • Served as support technical writer writing staffing and management sections, capacity statements, past performance references, branding and marking plans, abstracts, and executive summaries.• Led the development for standardized data and transfer for the unit’s Knowledge Management Storage (KMS) Systems including directories for personnel CV and biosketches, past performance references, job descriptions, proposal reporting, and proposal documents library. Successfully supervised unit team members, an intern, and temp who provided crucial assistance to standardize and prepare large volumes of data for the transfer of NPD’s knowledge management systems to new computer storage mechanisms.• Contributed to the customization of Microsoft CRM design to record and report on opportunities that Jhpiego pursued and awarded. Contributed to the strategy for tracking and cleaning data between the proposal and award modules and using reports as management tool for allocating team resources.

• Managed sub bids and served as team member on global/country prime bids for the development of proposals for various donors including U.S. government (USAID, CDC) and foundations (MacArthur, Doris Duke). • Drafted and formatted institutional letters of collaboration, past performance references, corporate capability statements, key personnel CVs, and other proposal sections as needed. • Coordinated with finance team on development of budgets, cost notes, and certifications.• Processed teaming agreements with partner organizations. • Coordinated with partners on the development and receipt of technical and cost volume sections for proposals. • Maintained data and coordinated improvements of business development tracker database which tracked Jhpiego’s business development efforts for donor solicitations. Generated reports from the database for internal office use and for the Executive Office for reporting to the Johns Hopkins University Comptroller and Board of Trustees. • Worked to improve efficiency of business development office procedures including co-writing New Program Development’s Proposal Resource Guide creating a past performance reference directory; and implementing a comprehensive e-proposal library. • Trained and orientated five new staff members to business development office processes and tools including procurement website searches, how to prepare technical volume, processing teaming agreements, and Jhpiego proposal reporting.