Leading our Hall Management Committee - a voluntary team and contractors, who run a high quality venue for hire.

Event management - planning, co-ordinating and managing events held in the Cathedral, and in association with partner organisations in the city and beyond. Project management - Managing the development of a new Cathedral website and fundraising events.People management - managing and developing the Operational Department, team working with the wider Cathedral organisation and nurturing the Cathedral's volunteers, providing a programme of training. PR and Communications - Press and media officer for Cathedral, including management of TV, film, radio and photography applications and supervision at the Cathedral. Writing and editing press release copy. Writing and editing marketing copy for the Cathedral, including management of the website and social media. Editorial planning and management of the Cathedral Newsletter. Networking - Representing the Cathedral on a number of outside bodies. Chair of Worcester Heritage Partnership. Tourism Development for the Cathedral - inspiring ideas to attract visitors to the Cathedral and enhance the visitor experience. Previous Chair of the Battle of Worcester Partnership.Budgeting - Responsible for the management of departmental budget as well budgeting for small, medium and large events.

Responsible for delivery of Calls and Lines target in Small and Medium Business market of BT

Managed a team of field sales people selling telecommunications equipment, solutions, calls and lines in the SME market.Forecasting and working to targets. Working as part of a team and team building. Coaching, developing and managing the team. Producing reports and presentations. Managing customer service issues and escalations.