Susan Malen

Susan Malen Email and Phone Number

Freelance Experience Creator and Team Manager @ Chicago, IL, US
Chicago, IL, US
Susan Malen's Location
Greater Chicago Area, United States, United States
Susan Malen's Contact Details

Susan Malen personal email

Susan Malen phone numbers

About Susan Malen

Experiential event expert with 13+ years creating and managing B2B and B2C programming and events. I am a creative go-getter with outstanding project and time management skills - highly organized, details-focused, results-driven, innovative and accountable. I have had the pleasure of delivering excellence for a number of clients including; the Obama Foundation, Square, Hilton, Intuit, Conagra and a Chicago based private equity firm.

Susan Malen's Current Company Details
SMW LLC

Smw Llc

Freelance Experience Creator and Team Manager
Chicago, IL, US
Susan Malen Work Experience Details
  • Smw Llc
    Freelance Experience Creator And Team Manager
    Smw Llc
    Chicago, Il, Us
  • Career Break
    Gap Year
    Career Break Jun 2022 - Feb 2023
  • Agency Ea
    Account Director
    Agency Ea Jan 2022 - Jun 2022
    Chicago, Il, Us
    Manage multiple $1M+ event budgets simultaneously and with accuracy Create brand experiences holistically from inception to activationOutstanding project and time management skills - highly organized, details-focused, results-driven, and accountableMotivated self-starter and creative problem solver who loves to come up with innovative solutionsVendor management including: food and beverage, venue, audio/visual, registration, signage & branding, furniture and decor, room blocks, transportationSponsorship management, including creative ideation of offerings, prospectus development. communication with sponsors and collaboration with venues in order to weave sponsor presence organically into event Team leader and manager focused on internal team building Proven track record of driving cross-functional collaboration across diverse sets of stakeholders, ensuring project goals and client needs are being metCreate and maintain client relationships resulting in years of organic growth
  • Agency Ea
    Account Supervisor
    Agency Ea Dec 2019 - Jan 2022
    Chicago, Il, Us
  • Agencyea
    Account Manager
    Agencyea Dec 2017 - Dec 2019
    Manage multiple client accounts and programs, delivering the highest quality client experiences.Lead project teams to deliver flawless events aligned with client goals and budget.Build client relationships and work to identify project goals and fresh approaches to accomplish them.Train and coach internal team members.
  • Agencyea
    Senior Account Executive
    Agencyea Nov 2016 - Dec 2017
  • Agencyea
    Account Executive
    Agencyea Oct 2014 - Dec 2017
  • Entertainment Cruises Inc.
    Wedding Account Manager
    Entertainment Cruises Inc. Jun 2012 - Sep 2014
    Chicago, Il, Us
    Sell, manage and coordinate weddings across three brands totalling over 200 weddings annually and over 900k+ in revenueManage over 1,500 incoming requests for information annuallyExceeded sales goal Coordinate and hosted showcases and monthly open house events to drive sales and exceed goals Created and implemented new marketing materials for weddings including special promotions and packages
  • Entertainment Cruises Inc.
    Wedding And Events Coordinator
    Entertainment Cruises Inc. Sep 2010 - May 2012
    Chicago, Il, Us
    Managed and planned over 200+ weddings and 50+ corporate events annually Executed events and acted as a liaison for all vendors and staff members while making sure the client was satisfied and expectations were exceededInitiated and developed first ever training programs for the event planning team including in-house event coordinators, on-board coordinators and internsCoordinated all of the galas and showcases on the boatsIncreased customer satisfaction ratings from 70% to over 90% in one year
  • Chicago Special Events Management
    Exhibitor Relations Manager
    Chicago Special Events Management Mar 2009 - Sep 2010
    · Generated over $750,000 through sales of exhibitor space for 26 street festivals· Created client facing reports, internal exhibitor databases for weekly meetings, exhibitor applications,weekly e-blasts, and all on-site materials· Worked closely with the Mayor's Office of Special Events to ensure all exhibitors were properly permitted· Sold $300,000 in exhibitor space for the Chicago Flower and Garden Show, including management of all applications and exhibitor needsEvent Manager· Completely oversaw two events annually; monitored budgets, expenses, and on-site logistics (including supervising on-site staff of 30)· Directed the activities of personnel, subcontractors, and vendors. Developed and managed relationships with service contractors and suppliers· Managed on-site logistical needs at one event per weekend from May until September
  • John Barleycorn
    Server
    John Barleycorn 2008 - 2010
  • Tucson Metropolitan Chamber Of Commerce
    Intern
    Tucson Metropolitan Chamber Of Commerce Jan 2008 - May 2008
    6th annual state of education round table sessions and luncheon: o Directed digital arts crew regarding media formatting, edited event program , event set-up, and participant registration· Conducted informational interviews with Tucson companies regarding special concerns of small business owners
  • Downtown Tucson Partnership
    Intern
    Downtown Tucson Partnership Jan 2008 - May 2008
    • Recruited and coordinated vendors for city-wide downtown festival, “Tucson Thunder” • Assisted with on-site coordination of downtown events as part of management team• Actively participated in downtown events running booths and distributing information
  • Deutsch Management
    Administrative Assistant
    Deutsch Management Jun 2004 - Jul 2007
    · Improved business process management through development of client information database and service quote tracking system · Coordinated and organized several administrative initiatives

Susan Malen Skills

Event Planning Event Management Social Media Hospitality Customer Service Social Media Marketing Weddings Fundraising Time Management Public Relations Entertainment Microsoft Office Organization

Susan Malen Education Details

  • University Of Arizona
    University Of Arizona
    Regional Development And Business
  • University Of Technology Sydney
    University Of Technology Sydney
    Geography

Frequently Asked Questions about Susan Malen

What company does Susan Malen work for?

Susan Malen works for Smw Llc

What is Susan Malen's role at the current company?

Susan Malen's current role is Freelance Experience Creator and Team Manager.

What is Susan Malen's email address?

Susan Malen's email address is sm****@****yea.com

What is Susan Malen's direct phone number?

Susan Malen's direct phone number is +131287*****

What schools did Susan Malen attend?

Susan Malen attended University Of Arizona, University Of Technology Sydney.

What skills is Susan Malen known for?

Susan Malen has skills like Event Planning, Event Management, Social Media, Hospitality, Customer Service, Social Media Marketing, Weddings, Fundraising, Time Management, Public Relations, Entertainment, Microsoft Office.

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