Chazey Properties deal with property, sales, lettings and block-management. My role includes dealing with clients by phone and email. Dealing with other property professionals, supplies, service providers, assisting in preparing budgets, arranging maintenance for clients, dealing with accounts and auctioneering business.

Alan's Yippe Kayaking is run by myself and my husband. We offer leisurely kayaking trips on the Royal Canal on selected evenings and weekends. As well as attending our sessions to set-up and supervise, I deal with the administration, marketing and accounts.

Downes & Sons Auctioneers is a family-run business which I joined in July 2004. Playing a vital part in the smooth running of the business, I was involved with the co-ordination and implementation of office procedures including website design and content, social-media management, purchasing of general office supplies, managing the Agents calendars, dealing with incoming and outgoing emails, corresponding with Financial Institutions regarding mortgages and valuations and attending events to build our network. With a successful track-record dealing with customers by telephone and in person to provide them with information regarding our services, I worked closely with both Agents to ensure our Clients received the highest quality of service, whilst ensuring courtesy, professionalism, honesty and confidentiality at all times.

Capita McLarens, Athlone branch worked effectively as a team of four colleagues. I supported the two Loss Adjusters on specific office administration duties ensuring confidentiality at all times.

The firm worked effectively as a team of 15 – 20 staff of which I was the first point of contact, thus ensuring our Clients were dealt with in a professional and polite manner. Other duties included answering and routing incoming calls on a multiple-line telephone system, scheduling Client appointments, data entry, maintaining the waiting area and public areas, ordering supplies, scanning, photocopying and filing.