Susan Mcbreen Email & Phone Number

Plainfield, Connecticut, United States

New London/Norwich, Connecticut Area

Assist and support 3rd Party agents with customers questions, approval requests or concernsProvide follow up and close the loop on clients’ pending unresolved matters for own dedicated tasksResponsible for maintaining all appropriate weekly and monthly reports for tracking and trending purposesUphold current established operating proceduresCommunicate identified trends, issues or concerns with upper managementPartner with other areas as needed to obtain prompt resolutionsAssist as needed with corrections on audited transactions submitted by QA; Parts; Services; etc. to ensure 100% accuracyHandle escalated customers inquiries up to resolutionWork tasks as assigned by managementExcellent verbal and written communication skillsIntermediate Knowledge level of MS applications, such as Excel, Word, etc.Demonstrated record of accountability and ownershipAbility to work independently or in a group environmentSelf-starter and initiative aptitudeAble to work with minimum supervision

Drive a school bus for Hartford magnet schools.Responsible for the timely, safe pick up, and discharge of students at their designated stops.Maintained a daily log to record mileage and any vehicular problems. Served as a role model for students.

Vernon, Ct

A fast paced office, processing incoming orders from our main business-BigCheckStore.com, for large big check giveaways and presentations. While it may seem like a large company with a decent web prescence, Blue Wave Printing is a small family owned business in Vernon CT that ships their products all over the country. Aside from the big checks, we also produce all sorts of trade show items, promotional giveaways and much much more! Also capable of printing banners and easel signs, floor decals and more. Really is a great place to work!

Vernon, Ct

Processed design and copy orders that were received via telephone, facsimile, e-mail and walk-in customers.Provided graphic design solutions from concept to completion based on customer input.Using various types of equipment, able to perform multiple types of finishing jobs/work which include bindery, collating, stitching, folding, scoring, mounting to various substrates, and preparing orders for shipment.Experience using PC and Mac graphic design applications.Thorough knowledge of Microsoft Office applications.

Operated copy and bindery equipment.Managed multiple orders simultaneously.Prepared orders for shipment through UPS.Prepared customer design orders.Assisted customers with location and purchase of items.

Dental Assistant, Dentistry

Dental Assisting Certificate Completed December 2013

Dental Radiography, Dentistry

Associate'S Degree

Education record