Susan Mcmanus Email and Phone Number

Administrative Management•Developed deep expertise in field force management support functions, including sample accountability, compliance management, fleet administration, electronic data management, human resources, benefits, payroll, recruiting, analysis and reporting, and web-based expense reporting Planning •Served multiple teams as the liaison between field sales, client, and home office business unitsIndustry Knowledge •Developed experience and expertise in many therapeutic areas including eye care, dermatology, pain management, cardiovascular, women’s healthLeadership •Served as Project Manager on eight accounts ranging from Fortune 500 companies to start-up clients, including Allergan (on site), Endo, Noven, Zeneca, Obagi, Triax, Pharmaderm, and Fournier/Abbott•Served as the lead support for over 300 field team members who were responsible for more than $20 million in annual revenue•Played a leading role in numerous sales force launches, closeouts, and realignments•Won several awards recognizing excellence in leadership and team performanceCost Management •Recommended budget controls for all field expenditures and tracked and analyzed results (annual budget was $1.5+ million)•Tracked expenses for all field administrative functions and trained sales force on expense managementAnalysis •Created tracking analyses of field force activity and presented the results to senior management •Redesigned internal reports to improve clarity and make information more accessibleMetrics •Partnered with sales management to monitor client metrics and help ensure that inVentiv met its annual goalsTraining and Mentoring •Mentored junior level project managers•Planned and executed off-site training sessions as well as sales and management meetingsSpecialties: •Multiple project management•Finance/Budgets/Expenses •Training/Communication•Sales analysis •Meeting planning•Customer service•Market research•Microsoft Office applications