Susan Moats Email & Phone Number

Irvine, California, United States

A medical imaging solutions international distributor, service center and repair organization, and ISO Certified.As the Director of Compliance and Human Resources, my responsibilities included planning, leading, directing, developing policies, legal compliance and implementation of the organization's mission and talent strategy.• Collaborates with senior leadership to meet the goals and strategy for staffing, recruiting, retention, and develops and executes best practices for hiring talent and succession planning.• Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.• Oversees and administers the human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.• Conducts research and analysis of organizational trends including review of reports and metrics from the organization's human resource information system (HRIS).• Updates job descriptions, manages performance reviews, coaching, mentoring, and employee relations.• Compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.• Develops and implements departmental budget.

Anaheim, Ca

➤ Applied dynamic leadership skills in directing all aspects of HR operations and HR Team of 10 focused on implementing and enforcing policies, recruiting, systems and procedures for multi-state staffing company.➤ Oversaw the overall planning and deployment of efficient talent management and new hire process, while assuming accountability in sustaining consistent and strict compliance with all set standards.➤ Provided effective performance enhancement training to all levels of management, while determining and applying appropriate disciplinary action to staff members through termination for all levels of employees Notable Achievements: ➤ Demonstrated exemplary performance in leading the execution of comprehensive broker review and successful restructuring of employee benefit plans which resulted to more than $75K savings in broker administrative fees. ➤ Made significant contribution in driving significant benefits improvement and streamlining benefit enrollment processes by implementing an online benefit enrollment software that brought optimum operational efficiency. ➤ Spearheaded the smooth transition of the company from manual to paperless procedures through the implementation of Human Resource Information System (HRIS) resulting to more efficient operations. ➤ Drove all efforts in leading the development and optimization of new hiring and onboarding processes that brought significant reduction to the overall management of appropriate staffing level and manpower hours. ➤ Led the modification and deployment of new standard policies and procedures, employee handbook, COVID-19 protocols, leave of absence, I-9 review, work compensation, agency reporting, and employee conflict resolution.

Anaheim, Ca

➤ Provided close supervision to various HR operations, encompassing compensation, investigations, performance and talent management, productivity, newsletter, health and safety, staff development, and COVID-19 protocol. ➤ Focused on maintaining organizations compliance with federal, state, and local employment laws and regulations by initiating application of best practices and modification of policies and practices for compliance. ➤ Administered the execution of benefit design and administration, workers compensation, annual benefits enrollment, and 401K plan management, while submitting KPI reports for recruiting and EOE reporting. Notable Achievements: ➤ Offered high-caliber management qualifications in supporting the senior leadership in the development and implementation of tactical strategies to drive organization changes, growth, and successful goal accomplishment. ➤ Championed in planning, developing, and deploying a Driver Trainer program focused on improving operational skills, professional development, and performance of personal vehicle driving staff and employee. ➤ Spearheaded the recruitment and successful establishment of a five-member team that supported the transition of 700 personal vehicle drivers to van fleet drivers, from vans purchase, delivery incentives, and driver training. ➤ Earned distinction in developing and implementing a Safety Team that brought significant contribution in driving improvement of overall safety of the company, while continuously reducing work compensation rates. ➤ Played pivotal role in the establishment and deployment of Company Intranet for staff which delivered easy access all staff members to all company's pertinent information, forms, reports, and employee documentations.

Ontario, Ca

➤ Applied a proactive management approach in overseeing the corporate Human Resources Department comprised of five for West Anaheim Medical Center, while supervising department comprised of over 850 employees.➤ Leverage competencies when handling background screening company for all 44 hospitals.➤ Efficiently carried out diverse functions, which included performance management, compensation, conflict resolution, and exit interviews. Notable Achievements: ➤ Showed excellent negotiation skills in discussing and leading the successful transition of the hospitals into a single provider of services which eventually resulted to significant improvement in annual savings by $550K. ➤ Served as key contributor in the overall planning and execution of recruitment through weekly job fairs to successfully fill the open positions in a competitive market with highly qualified and well-skilled candidates.➤ Spearheaded the development and automation of compliance training for required medical staff by preparing, analyzing, and implementing an online annual training requirements for medical professionals.➤ Worked as an effective member of the team in charge of the implementation of Lawson software which drove substantial improvement on the overall operational efficiency and organizational productivity.

Orange, Ca

➤ Worked as an effective and strategic consultant focused on delivering consultative advice to a construction general contractor on the development and assessment of overall infrastructure of the company.➤ Implemented employee recognition programs and initiated employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale.➤ Leveraged excellent problem resolution skills in implementing appropriate action plan and initiatives that significantly minimized workers compensation annually by approximately $185K review on brokers and bid.➤ Successfully lead the deployment of a new benefit plan and new hiring paperwork for strict compliance with workers compensation, safety manual, Injury and Illness Prevention Program (IIPP).

Irvine, Ca

➤ Capitalized on extensive knowledge of union CBA, local, state, and federal laws and regulations for a multi-state and multisite in directing all HR operations and ensuring compliance of all company operations. ➤ Supported the directors, managers, and supervisors in the development and training of new and existing employees, along with union interpretation and implementation of processes, policies, and procedures.➤ Determined and resolved complex problems associated to employee relations and litigation avoidance, while conducting keen investigation to come up with appropriate and corrective actions. Notable Achievements: ➤ Acted as hands-on business partner focused on implementing HR strategic initiatives and critical programs towards the fulfillment of company goals for construction maintenance and turnaround services for oil and gas refineries.➤ Steered efforts in implementing human resource process and workflows which drove strategic support in the improvement of functions and life cycle of human resources and other company departments.➤ Singlehandedly led the implementation of Oracle Fusion and HCM, along with the design, implementation, and training for smooth launch of employee self-service in close collaboration with the corporate leadership team.➤ Conceptualized the design of effective and comprehensive training aimed to assist the continuous regional consistency and compliance with the established policies, procedures, along with overall HR operations.

Carson, Ca