Susan Monks

Susan Monks Email and Phone Number

Senior Data Analyst @ PHX Ireland
Ireland
Susan Monks's Location
Ireland, Ireland
Susan Monks's Contact Details

Susan Monks work email

Susan Monks personal email

n/a
About Susan Monks

20yrs plus experience in the pharmaceutical industry.key skills- ability to work in a fast paced environment and perform under pressure. Excellent organisation and communication skills. Detail orientated. Strong customer relation skills.Continuously keeping on top of schedules achieving results and resolving issues.

Susan Monks's Current Company Details
PHX Ireland

Phx Ireland

View
Senior Data Analyst
Ireland
Website:
phxireland.ie
Employees:
95
Susan Monks Work Experience Details
  • Phx Ireland
    Senior Data Analyst
    Phx Ireland
    Ireland
  • Udg Healthcare Plc
    Sap Master Data Supply Chain
    Udg Healthcare Plc May 2015 - Present
    Citywest Dublin
    Master Data across all Business Areas: on Sap ECC, EWM, AWARDS & Open Accounts systemsfor Distribution, Wholesale, Consumer, Cold-chain, Direct-to-pharmacyDepartments: purchasing, customer service, quality, finance, operations- ensure requests are processed in a timely manner- ensure first time right basis and quality compliance for all business area needs- setup new customers/maintain data of existing customers- setup new vendors/maintain data of existing vendors- setup new materials/maintaiin data of existing materials- setup/maintain customer & material condition records for montly allocations- setup/maintain customer & material condition records for required listings & exclusions- reports, extract customer, material, vendor data as per ad hoc requests from the business areas
  • Udg Healthcare Plc
    Eos Otc Business Sme
    Udg Healthcare Plc Jul 2014 - May 2015
    - Support to consultants in understanding  Business procedures- Assist the report building teams in capturing the required reports- OTC Testing - Support the EOS test phases as defined in the project, plan with accurate and complete execution.- Take ownership to ensure that all business requirements are covered as part of the RTM and sufficiently executed in the different testing phases- Data prep- requiring an in depth knowledge of the Customer and Material Master records in SAP. - Understanding the relationship between Master Data and SAP functionality with an accurate attention to detail- Efficient use of TMLS for script editing, test execution and logging defects - Communicate and interact with data lead to gain knowledge of the data process - Ensure compliance with quality control standards- Sustain a sense of urgency / Persevere to overcome setbacks - Foster and build relationships through the testing process- Liaise with seconding area to ensure BAU knowledge transfer- Demonstrate leadership for the preparation and cut overs for SAP Go Live
  • Udg Healthcare Plc
    Senior Customer Service Executive
    Udg Healthcare Plc Jun 2001 - Jun 2014
    Dublin
    -Daily release of wholesalers electronic orders, processing high volumes and working to tight schedules-Input manual orders received via phone/fax/email-Expedite urgent orders required outside normal delivery schedules.-Liase with suppliers on product stock levels and customer order status.-Handle customer queries and liase with relevant departments for action and resolution.-Continously building on strong customer relations-Send product notifications via email on behalf of the supplier to relevant internal business units, the wholesalers and the Irish Pharmaceutical Union.-Liase with warehouse despatch in relation to outstanding customer orders.-Run month end cut off and first of the month invoices for posting.-Run monthly report for finance on usage of the franking and photocopier machines in the business unit-Responsible for creating, implementing and managing a customer returns process.-Responsible for creating and continously updating a training manual within the department for cross training of existing and new employee's integrated into the business unit.
  • Zomax
    Customer Service Amongst Other Roles
    Zomax Jul 1994 - Jun 2001
    Positions throughout my 7 years with zomaxCustomer service /office adminJunior credit controlShipping expeditorWarehouse data entry clerkGeneral operator

Susan Monks Skills

Pharmaceutical Industry Account Management Customer Satisfaction Management Customer Service Logistics Product Launch Data Entry Key Account Management Change Management Office Administration Invoicing Supply Chain Management Supply Chain Customer Returns Employee Training Training Negotiation Sales Management Business Strategy Sap New Business Development

Susan Monks Education Details

  • Colaiste Bride
    Colaiste Bride

Frequently Asked Questions about Susan Monks

What company does Susan Monks work for?

Susan Monks works for Phx Ireland

What is Susan Monks's role at the current company?

Susan Monks's current role is Senior Data Analyst.

What is Susan Monks's email address?

Susan Monks's email address is su****@****are.com

What is Susan Monks's direct phone number?

Susan Monks's direct phone number is +353146*****

What schools did Susan Monks attend?

Susan Monks attended Colaiste Bride.

What skills is Susan Monks known for?

Susan Monks has skills like Pharmaceutical Industry, Account Management, Customer Satisfaction, Management, Customer Service, Logistics, Product Launch, Data Entry, Key Account Management, Change Management, Office Administration, Invoicing.

Not the Susan Monks you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.