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Susan Nathan Email & Phone Number

Chief Experience Officer at Southern New Hampshire University at Southern New Hampshire University
Location: Boston, Massachusetts, United States 11 work roles 1 school
2 work emails found @snhu.edu LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email s****@snhu.edu
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Role
Chief Experience Officer at Southern New Hampshire University
Location
Boston, Massachusetts, United States

Who is Susan Nathan? Overview

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Quick answer

Susan Nathan is listed as Chief Experience Officer at Southern New Hampshire University at Southern New Hampshire University, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at snhu.edu and a matched LinkedIn profile for Susan Nathan.

Susan Nathan previously worked as Chief Experience Officer at Southern New Hampshire University and Chief Financial Services Officer at Southern New Hampshire University. Susan Nathan holds Bachelor'S Degree, International Relations from Brown University.

Company email context

Email format at Southern New Hampshire University

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{first_initial}{last}@snhu.edu
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AeroLeads found 2 current-domain work email signals for Susan Nathan. Compare company email patterns before reaching out.

Profile bio

About Susan Nathan

I am a high energy, high-impact executive who excels at driving broad transformation initiatives, instilling operational excellence, positively influencing organizational culture and executing complex, multi-stream endeavors to drive growth and results. I am the conductor, who uses my strong collaboration and relationship-building skills to ensure team alignment and success. I have deep experience in deployment of innovative solutions and progressive technologies to create an exceptional customer experience.I have expertise in: Strategic PlanningOperational ExcellenceCustomer ServiceMarket Development Talent DevelopmentProject Management

Listed skills include Strategy, Strategic Planning, Team Building, Higher Education, and 13 others.

Current workplace

Susan Nathan's current company

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Southern New Hampshire University
Southern New Hampshire University
Chief Experience Officer at Southern New Hampshire University
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11 roles · 42 years

Susan Nathan work experience

A career timeline built from the work history available for this profile.

Chief Experience Officer

Current

Manchester, NH, US

Guiding the amazing teams in Student Financial Services, Admissions, Advising, Career Services, Accessibility/Learner Support and Student Support Services who define the exceptional student experience at SNHU. Focused on building SNHU’s enrollment, ensuring student success and persistence, enhancing the digital experience and ensuring the highest level of.

Dec 2019 - Present

Chief Financial Services Officer

Manchester, NH, US

Provide comprehensive leadership, strategic vision and operations management for financial aid services at the University. Working with our amazing team of 250+ professionals and leveraging progressive technologies to ensure a best-in-class student experience for our more than 100K learners. Dedicated to the goal of ensuring that our students are better.

Jan 2019 - Dec 2019

Financial Services And Debt Management Consultant

Austin, TX, US

Independent consultant advising organizations in business strategy, operational efficiency and talent development.

Oct 2017 - Jan 2019

Chief Operating Officer And Senior Vice President

American Student Assistance

Leader overseeing all operating functions including sales, product development, operations, customer service, service delivery and consumer advocacy in 350+ person non-profit in higher education finance.Executive oversight of nationally recognized financial literacy and student loan advising operation, annually providing specialized counseling to 600K+.

2014 - 2017 ~3 yrs

Vice President Of Consumer Services

American Student Assistance

Successfully led the transformation of ASA from 30-year government contracted entity to modern, entrepreneurial, revenue-driven service delivery organization. Spearheaded a complete pivot of the ASA business proposition, including development of strategy, new business model creation and subsequent implementation of reinvented organization, product.

2009 - 2014 ~5 yrs

Vice President Of Lender And School Services And Marketing

American Student Assistance

Oversaw 200 employees in market development and operations for a $2B loan origination portfolio.Drove 100% growth in loan guarantee portfolio by conceiving of and executing major market innovation.Achieved 95% client retention and satisfaction in all years of tenure through client management strategy.Developed and executed internal leadership academy that.

2002 - 2009 ~7 yrs

Managing Director Of Customer Service And Client Management

American Student Assistance

Led product, client management and customer service strategies for ASA's student loan and originations businesses.

1997 - 2002 ~5 yrs

Director Of Product Development And Operations

Asa Services Inc, Asa Guarantor

Dual roles overseeing Product Development and operations for $1B annual student loan portfolio.

1992 - 1997 ~5 yrs

Manager Of Business Development

The Education Assistance Group

Led business development and new product innovation for this start up in student loan delivery.

1990 - 1992 ~2 yrs

Supervisor Of College And University Compliance

Massachusetts Higher Education Assistance Corp

Coordinated the federal college and university compliance program.

1987 - 1990 ~3 yrs

Financial Aid Officer

Cambridge, MA, US

Administered federal student aid; worked with students and families.

1984 - 1987 ~3 yrs
1 education record

Susan Nathan education

  • Brown University
    Brown University
    International Relations
FAQ

Frequently asked questions about Susan Nathan

Quick answers generated from the profile data available on this page.

What company does Susan Nathan work for?

Susan Nathan works for Southern New Hampshire University.

What is Susan Nathan's role at Southern New Hampshire University?

Susan Nathan is listed as Chief Experience Officer at Southern New Hampshire University at Southern New Hampshire University.

What is Susan Nathan's email address?

AeroLeads has found 2 work email signals at @snhu.edu for Susan Nathan at Southern New Hampshire University.

Where is Susan Nathan based?

Susan Nathan is based in Boston, Massachusetts, United States while working with Southern New Hampshire University.

What companies has Susan Nathan worked for?

Susan Nathan has worked for Southern New Hampshire University, Self-Employed, American Student Assistance, Asa Services Inc, Asa Guarantor, and The Education Assistance Group.

How can I contact Susan Nathan?

You can use AeroLeads to view verified contact signals for Susan Nathan at Southern New Hampshire University, including work email, phone, and LinkedIn data when available.

What schools did Susan Nathan attend?

Susan Nathan holds Bachelor'S Degree, International Relations from Brown University.

What skills is Susan Nathan known for?

Susan Nathan is listed with skills including Strategy, Strategic Planning, Team Building, Higher Education, Marketing, Product Management, Management, and Salesforce.Com.

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